Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Toyota
Birmingham, AL
2,836 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,836 reviews
May 09, 2023
I bought my 2018 Corolla from Serra in 2018 and have enjoyed every minute since then. When I've taken my Corolla in for service, I get nothing but the best and a thank you to Brandon who always helps m enjoyed every minute since then. When I've taken my Corolla in for service, I get nothing but the best and a thank you to Brandon who always helps me! More
by gg31442
Employees Worked With
Brandon Michaelis, Matt Patterson, Josh Richie
May 07, 2023
I took my Avalon to Mr. Dennis Wood at Serra Toyota. I was so worried about my car not starting. But he assured me that they were able to fix my car at a reasonable price. M Dennis Wood at Serra Toyota. I was so worried about my car not starting. But he assured me that they were able to fix my car at a reasonable price. Mr. Wood ordered the part and had service done on my car even before the estimate time for completion. His customer service skills are excellent and I trust him with maintenance of my car. I am truly appreciate him and Serra Toyota. More
by Lance Washington
Employees Worked With
Dennis Wood
May 04, 2023
The so called assistant service manager Joshua Wood defraud me on Tuesday May 02, 2023 to obtain more money for rear brake pad service then what he quoted for service prior to me dropping off my vehicl defraud me on Tuesday May 02, 2023 to obtain more money for rear brake pad service then what he quoted for service prior to me dropping off my vehicle. I will never receive any additional service from this Serra Toyota company nor any of its affiliates. More
by Joann.young747
Employees Worked With
Joshua wood
May 02, 2023
Service representative Dustin Parker was very friendly and listened carefully to issues with the vehicle. He helped to fix the problem very well. I would certainly recommend Serra Toyota for service. and listened carefully to issues with the vehicle. He helped to fix the problem very well. I would certainly recommend Serra Toyota for service. More
by Krishnaji
Employees Worked With
Dustin Parker, Matt Patterson
April 29, 2023
I’m a 20+ year customer at Serra Toyota. We’ve bought 6 cars for our family from Morgan Smith, and referred many friends and family members. All of us have been happy with great deals! Ma We’ve bought 6 cars for our family from Morgan Smith, and referred many friends and family members. All of us have been happy with great deals! Matt Patterson and Mitch Kelley have taken great care of all our routine maintenance and service needs. It’s a great place to do business! More
by DeborahTaylor
Employees Worked With
Mitch Kelley- Service Dept, Morgan Smith, Matt Patterson
