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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,836 Reviews
Call Dealership (205) 623-2298
View Awards

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,836 reviews

June 12, 2023

Great dealership great salesman great customer service and great Al around good great cars and suv More

by Michealwiggins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow, Matt Patterson
Report | Print
June 12, 2023

Morgan and Dennis are always so helpful and are glad to take great care of us. More

by rdpnmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Wood, Morgan Smith, Matt Patterson
Report | Print
June 09, 2023

Serra Toyota is extraordinary with their helpfulness to their customers! Great salesman (Beh) who wants his customers happy! Also, Justin, in the Financial Services, He is on the Top and is very knowled More

by ghcole1935
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, In the Finance Dept. , Beh Doli
Report | Print
June 08, 2023

Ahmadou sow is the best. He has a great personality and is definitely a great salesman More

by nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow
Report | Print
June 07, 2023

great experience, no issues that is all I want to say about this transaction thank you More

by maplesken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ziadie, MarieAnne Kramo
Report | Print
Jun 07, 2023 -

Serra Toyota responded

Hello, we are honored you took the time to leave us a five-star review. It brings us joy to know that you had a great experience with our helpful team. Please don't hesitate to reach out to us at Serra Toyota Birmingham. Take care.

June 05, 2023

Customer service was great and I would return for my next service on my car More

by Sheba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Jun 06, 2023 -

Serra Toyota responded

Hello Sheba, we are glad you enjoyed great customer service working with our Service Team at Serra Toyota Birmingham. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance.

June 03, 2023

Service Manager friendly, inform, and let the customer know what wad going on. Would recommend Mr.Wood. More

by Solomom55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Wood. Asst Service Mgr, Matt Patterson
Report | Print
Jun 05, 2023 -

Serra Toyota responded

Thank you for the 5-star review and recommendation. It brings us joy knowing that your experience with our Service Department was friendly and informative. Should you need any further assistance, please do not hesitate to reach out to us at Serra Toyota Birmingham. Take care.

June 03, 2023

My husband and I absolutely loved our experience with Serra Toyota. Abdoul was absolutely amazing!!! He did exactly what he said he would do!!! God Bless❤️❤️❤️ More

by Patricecross40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdoul
Report | Print
Jun 04, 2023 -

Serra Toyota responded

Thanks for the highly-rated review. Our Team strives to meet the needs and expectations of all our customers promptly. We hope you continue to choose Serra Toyota Birmingham for all your automotive needs.

June 03, 2023

Recently visited the Service Dept for a routine visit . Ended up new tires and battery and a couple of other things. Our service advisor was Shannon Grider. Very professional and explained to us in full. M More

by billyt4422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Grider, Matt Patterson
Report | Print
Jun 04, 2023 -

Serra Toyota responded

We're happy you found our Service Department to be so supportive during your visit here at Serra Toyota Birmingham. Our Service Team strives to deliver an excellent experience, and we're glad you found this to be the case during your visit. If you have further automotive needs or questions, please reach out.

June 02, 2023

Everyone is very polite and courteous. They let you know the status of you're vehicle while being serviced. More

by chaviersdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Wood very professional and always has what's best for the customer in mind, Morgan Smith, Matt Patterson
Report | Print
Jun 02, 2023 -

Serra Toyota responded

We are excited to read that our Service Team was polite and courteous ensuring you had a great experience. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance here at Serra Toyota Birmingham.

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