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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,836 Reviews
Call Dealership (205) 623-2298
View Awards

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,836 reviews

July 06, 2023

The salesmen were friendly especially Erick Fitzpatrick who sold me a car. He was very knowledgeable about situations and people's concerns. More

by anthiasharpe77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ziadie, Erick Fitzpatrick
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July 06, 2023

Shopping online great great service. Salesperson went above and beyond normal service. Great price, $1000 below other dealers. Wife had totaled her car and we were waiting on the insuran More

by GESMITH5354
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becca Glass
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July 06, 2023

Once I received service they were great to deal with. My only complaint is the cost of the labor More

by corinnaburnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Grider, Matt Patterson
Report | Print
July 06, 2023

Great group of guys,Hala you are the Best,I’m glad I had you for my salesman More

by connierobinson80122
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hala
Report | Print
July 05, 2023

Mr. Will our customer service Persia was personable , knowledgeable, timely with service updates, snd totally professional. More

by lawyerpettway
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
July 05, 2023

Everyone was very professional and proficient. Mr. William Humphreys was very knowledgeable and helpful. Thanks. More

by gdmoore1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Humphreys
Report | Print
July 04, 2023

Salesman made sure that I left with a car that I could afford. I came for a used car to get me from a to b but left with a brand new car. More

by KeYandra Roscoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Humphrey , Beh Doli
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July 02, 2023

Shawn is a great salesman, very helpful and knowledgeable about the buying process. Great guy More

by sagreen70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins, Matt Lawley
Report | Print
Jul 02, 2023 -

sagreen70 responded

Love Serra Toyota

Jul 04, 2023 -

Serra Toyota responded

Hello, we are grateful you took the time to leave this positive review. It is pleasing to learn that our knowledgeable Sales Department was helpful during your buying process. Your business is valued and we look forward to seeing you again at Serra Toyota Birmingham.

July 02, 2023

I’ve purchased several vehicles from Serra, and also had each of them maintained through their service department. Everyone has always been very helpful, knowledgeable and client oriented. Any questions tha More

by Brenda Goodlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Grider-Service Department , Matt Patterson
Report | Print
Jul 04, 2023 -

Serra Toyota responded

Hi Brenda, we cannot thank you enough for your loyalty and kind words of recommendation. It is an honor to be your choice at Serra Toyota Birmingham and we are so glad that you continue to have pleasant experiences with our Sales and Service Teams. Please don't hesitate to let us know if there is anything else we can assist you with on your Toyota Camry.

July 02, 2023

Ms Elizabeth Jordan has impeccable customer service skills, and very strong organizational skills in which she deserves an promotion. More

by kapolis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Jordan
Report | Print
Jul 04, 2023 -

Serra Toyota responded

Thank you, Kapolis, for your wonderful rating and review! It is elating to know that you received impeccable customer service from our Sales Team. We hope to work with you more in the future here at Serra Toyota Birmingham.

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