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Serra Toyota

Birmingham, AL

4.8
2,832 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,832 reviews

July 27, 2023

My service was easy and quick. Great job guys! I would reccommend this dealership to others. More

by andersonlarry23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
July 27, 2023

Sam is an awesome salesperson, I’ll definitely be going to see her in the future!! I’ll also send her some customers! Thank you Sam!!! More

by latrece
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
July 26, 2023

Love the salesman. The person over my maintenance last week was terrible. Told him the problem. Said problem is battery. Car is a 2019. I assumed he new what he was ta More

by Payne.lynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon grider, Matt Patterson
Jul 27, 2023 -

Serra Toyota responded

Hello, The opportunity to discuss our Service Team here at Serra Toyota Birmingham would be appreciated. Please reach out at your earliest convenience so we can talk about the service needs for your 2019 car. Best Regards, Meghan Barnes Customer Relations Director (205) 838-4400

July 25, 2023

Business is very clean and organized. Staff is very friendly and welcoming you in. I dealt with Becca Glass through text messaging, phone and in person. dealing with her was the best i ha More

by rcooley71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becca Glass,
July 24, 2023

Liz was fantastic to work with. She educated us on information needed to make an informed decision. She never belittled either of us. She has an easy personality to work with and no More

by slwardrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz and Justin
July 23, 2023

Excellent service and a pleasure to do business with. The employees are knowledgeable and the technicians explained exactly what was going on. More

by Elrod4ua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hale, Matt Patterson
July 23, 2023

Nick Armstrong was very courteous and helpful. He took the time to hear our needs and made sure they got met. More

by Onetrack51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Armstrong
July 20, 2023

Dustin and Eric, in service, were both awesome and my car makes me happy now. More

by Mezzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin -manager & Eric did my alignment
July 19, 2023

Very easy to work with, very friendly staff, willing to deal and pretty fair with their prices. More

by Hype988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Williams and a finance manager
July 18, 2023

Sam and Ron were great to work with on getting my son into a safe, reliable car! More

by kylecutright
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Babice, Nick Gregory
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