![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Serra Toyota
Birmingham, AL
Filter Reviews by Keyword
By Type
Showing 2,832 reviews
Love the salesman. The person over my maintenance last week was terrible. Told him the problem. Said problem is battery. Car is a 2019. I assumed he new what he was ta The person over my maintenance last week was terrible. Told him the problem. Said problem is battery. Car is a 2019. I assumed he new what he was talking about. He didn't even check to see if it corrected it. Which it did not More
Business is very clean and organized. Staff is very friendly and welcoming you in. I dealt with Becca Glass through text messaging, phone and in person. dealing with her was the best i ha Staff is very friendly and welcoming you in. I dealt with Becca Glass through text messaging, phone and in person. dealing with her was the best i have ever experienced when dealing with a sales person. i told her what i was looking for. she sent me links to a couple cars on the lot. they werent what i was looking for so she later on sent me info on anohther car. i said ill come up when it comes in and look at it. she then sent me info on two other cars and one sounded like what i wanted. i put a deposit down to get it rerouted to serra toyota. she let me know the car was in, i drove up and met with her on a satruday. she was all smiles when she greeted me. she said she had the car parked on the side. when i walked out the door and saw the car, even though it had a sold sign hang tag i said "is this it" she said "that's it" the color is magniffient. she handed me the keys, i looked it over and told her lets do some paper work. i dont know who was more excited about the car, me or her. we then started all the work. Becca was great, she treated me like a friend and not just a customer. You could carry on a casual conversation with her. even though we were doing business she conversed and didnt overly force the business like other sales people do. during the the whole time i talked with Becca she not one time tried to force me to buy something i did not want. i give her a ten out of ten and a five star rating. More
Liz was fantastic to work with. She educated us on information needed to make an informed decision. She never belittled either of us. She has an easy personality to work with and no She educated us on information needed to make an informed decision. She never belittled either of us. She has an easy personality to work with and not pushy. Will definitely recommend Liz More
Excellent service and a pleasure to do business with. The employees are knowledgeable and the technicians explained exactly what was going on. The employees are knowledgeable and the technicians explained exactly what was going on. More