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Serra Toyota

Birmingham, AL

4.8
2,832 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,832 reviews

August 10, 2023

So thankful to the Serra Toyota team on helping me with my new ride! Andrew was my sales guy and he was great! He was super nice and SO patient with me when I wanted to test drive all the vehicles. The fin More

by Shannon B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Tipton, Gary Wilson
August 08, 2023

Very professional nice clean environment I knew I was going to purchase a car from the moment I walked in. My sales Rep Amodo was ready to help me and get me in a car of my choice. He was very friendly a More

by lanoriapayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Broderick , Ahmadou Sow, Matt Patterson
August 07, 2023

Beh Doli was an excellent salesman. Very knowledgeable of the car and the financing. Very very knowledgeable of what he does. More

by Zbryant804
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beh Doli
August 07, 2023

Becca Glass was an amazing sales associate. Very professional at all times. Thank you for helping with my new purchase. More

by DJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becca Glass & Joel in financial both 5 star
August 06, 2023

The dealership is great but Eric Hale who I use in the service department is AWESOME! My husband and I both use him. Eric has never let us down or mis-guided us on the repairs that both our Toyotas have n More

by amandafrussell04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hale, Matt Patterson
August 06, 2023

The staff is always professional & friendly service is always great you to tell the that care about there customers More

by Hannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
August 06, 2023

Matt and Alexis was a great help and I love my SUV I will be back and will let others now about y’all. More

by janita.floyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
August 06, 2023

My service advisor was knowledgeable and forthright. He gave me good information. The work was done quickly. More

by PapaRon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
August 05, 2023

I am never disappointed with service at Serra. They always do a good job with regular maintenance as well as analysis of any problem that may occur. More

by cmcatheymay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
August 04, 2023

Very pleased with this dealership. They really stress customer service ! Me and my two sons have bought several vehicles from Serra Toyota, and have them serviced there. More

by pruittln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis, service department , Matt Patterson
Aug 05, 2023 -

Serra Toyota responded

Thank you for your 5-star review. We are honored to read you and your sons are pleased with our Sales and Service Teams here at Serra Toyota Birmingham. Our team certainly values customer service and are beyond thrilled to see you have experienced this firsthand. Do not hesitate to reach out if you need us in the future.

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