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Serra Toyota

Overview Reviews (2,835) Inventory (416)

Serra Toyota

Name: Serra Toyota
Address: 1300 Center Point Pkwy, Birmingham, AL, 35215, US
Telephone: (205) 623-2298
Rating: 4.8

4.8

2,835 Reviews

1300 Center Point Pkwy, Birmingham, Alabama 35215

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Sales: (205) 623-2298

Service: (205) 856-6530

Parts: (205) 856-6530

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Serra Toyota

Birmingham, AL

Overview

Reviews

Vehicles

4.8

2,835 Reviews

Call Dealership (205) 623-2298

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1300 Center Point Pkwy

Birmingham, AL

35215

Directions

4.8

2,835 Reviews

Write a Review

View 17 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Finance Experience

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View 17 Awards

Overview Reviews (2,835) Inventory (416)

Contact Serra Toyota

Sales: (205) 623-2298

Service: (205) 856-6530

Parts: (205) 856-6530

Call (205) 623-2298

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buying experience customer service sales person recommend dealer professional price helpful car service

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Showing 2,835 reviews

September 03, 2023

SERVICE VISIT

We were pleased with the service we received. They got us in on short notice for a problem with our vehicle. We were kept informed on developments and options, including when there was an issue w They got us in on short notice for a problem with our vehicle. We were kept informed on developments and options, including when there was an issue with an ordered part. Special thanks to Josh for working with us-- the air conditioning was much appreciated on our long drive in August! More

by ALB

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Josh Richie

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Sep 05, 2023 -

Serra Toyota responded

Thanks for the five-star review. Our Service Department strives to meet the needs and expectations of all our customers promptly. We hope you continue to choose Serra Toyota Birmingham for all your automotive needs. Take care!

September 01, 2023

SALES VISIT - NEW

Austin Rice was awesome during our car deals . It was a smooth process and we would recommend him and the dealership to everyone. It was a smooth process and we would recommend him and the dealership to everyone. More

by msrice9938

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Austin Rice 5 stars

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Sep 03, 2023 -

Serra Toyota responded

We are grateful for you leaving us a five-star review and for recommending our services. It makes us proud to know that our Sales Team made sure you had a smooth process looking at car deals. Your business is valued and we look forward to seeing you again at Serra Toyota Birmingham.

August 31, 2023

SERVICE VISIT

Well organized organization train individuals, whom love there job, stand above the rest in technology, making sure you no the problem with your vehicle there job, stand above the rest in technology, making sure you no the problem with your vehicle More

by damamsmj

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Dorien Williams, Matt Patterson

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August 31, 2023

SERVICE VISIT

The Service Center of Serra Toyota is first class. Thank you Serra very good job. Thank you Serra very good job. More

by lonniethomas1

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Matt Patterson

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August 28, 2023

SERVICE VISIT

I had to have my aunt’s car towed and still working to get new tags. Glad that a new key was ordered and maintenance/repairs were done on the vehicle. get new tags. Glad that a new key was ordered and maintenance/repairs were done on the vehicle. More

by George Mayo(Janis Gates is my Aunt)

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Josh Woods

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August 24, 2023

SALES VISIT - NEW

This dealership was very informative, polite and catered to my want in a vehicle. I left there very satisfied. Thank you so much for your help and helping me with my purchase. to my want in a vehicle. I left there very satisfied. Thank you so much for your help and helping me with my purchase. More

by Sbrown2406

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Michael Mahan

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August 20, 2023

SERVICE VISIT

Great experience with service department and enjoyed lunch. I have and will always recommend. Thank you Sarra Toyota lunch. I have and will always recommend. Thank you Sarra Toyota More

by 1conargo24

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Josh Richie

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August 19, 2023

SERVICE VISIT

I’ve bought 3 Toyota Sienna’s (the only cars I’ve driven during this time) from Serra since 2001. Great cars, great deals, and great service! Morgan Smith (Sales Manager), Matt Patterson, (Service Manager), during this time) from Serra since 2001. Great cars, great deals, and great service! Morgan Smith (Sales Manager), Matt Patterson, (Service Manager), and Mitch Kelly (My dedicated Service Rep) know how to treat a customer right!! More

by DeborahTaylor

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Mitch Kelly ??????????, Morgan Smith, Matt Patterson

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August 15, 2023

SALES VISIT - NEW

My salesman was awesome and I was only there a few hours. 5 star (S) 5 star (S) More

by Uabgraduate

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Gary (finance guy) and Matt Williams

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August 13, 2023

SERVICE VISIT

My service was great. The workers are always kind and willing to help with anything. The workers are always kind and willing to help with anything. More

by lajare.burrell

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Matt Patterson

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Serra Toyota

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