Serra Toyota
Birmingham, AL
Filter Reviews by Keyword
By Type
Showing 2,830 reviews
Our experience with Serra Toyota was great! From the moment we arrived,Ronald Babice was very attentive to our needs. He listened to us as we explained what we were looking for both in a new Camry and p moment we arrived,Ronald Babice was very attentive to our needs. He listened to us as we explained what we were looking for both in a new Camry and price too. He worked diligently to meet our expectations. This is the second Camry we have bought at Serra Toyota. Ronald, is to be commended on how he handles the customer and the knowledge he knows about the vehicle. It was an awesome experience and now I LOVE my "new" 2012 Camry LE. Thanks Ronald Babice for all your help and patience! Thanks Serra Toyota, floor manager, and finance manager for making it all possible. We highly recommend Serra Toyota to anyone looking for a new/used car and a wonderful, caring staff. "Roll Tide" Steve & Nancy Moffitt Tuscaloosa, Alabama More
Shannon was great! He was so helpful. He took wonderful care of us and meet our every need. We would gladly buy another Toyota from Serra Toyota! care of us and meet our every need. We would gladly buy another Toyota from Serra Toyota! More
About a year ago my daughter bought a car from them. The service department said it was good to go. She even bought the service contract just in case because it was a used car. Well, less than a week late service department said it was good to go. She even bought the service contract just in case because it was a used car. Well, less than a week later the car was in the shop and spent most of the next 4 months in the shop with major repairs that as the contract stated would be covered. Well, they kept saying it wasn't covered and wouldn't pay for it. After thousands and thousands of dollars and just as many phone calls, they still have not made the situation right. I wouldn't recommend buying anything from them !!!!!! More
Let me just applaude the oustanding service that I recieved at Serra Toyota. My family and I recently pruchased our first new vehical, and it was a challenge with our financial situation. Our Salesm recieved at Serra Toyota. My family and I recently pruchased our first new vehical, and it was a challenge with our financial situation. Our Salesman Mr Phil Turner worked tirelessly for days trying to get the deal done for us, and with the help of Mr. Lawson, and others was able to get us in the New Toyota Seinna that we wanted. Phil went above and beyond the call of duty to help us out. Also we have recieved outstanding followup after the sale. I would Highly recomend Phil to anyone who is planning to purchase a new Toyota. I would also recomend Serra, for their outstanding customer service. I went to several other Toyota dealerships before purchasing my Sienna, and did not recieve near the attention and concern that I recieved at Serra. Our Family is proudly a toyota family, but moreso, a Serra Family from Now on! More
AHMADOU, AKA "I'M GONNA DO" WHATEVER IT TAKES, HELPED WITH THE SELECTION OF MY SECOND TOYOTA PRIUS. I TOTALLY LOVED MY 2010, BUT I THINK I'M IN LOVE ALL OVER AGAIN WITH MY NEW 2012 PRIUS. AHMADO HELPED WITH THE SELECTION OF MY SECOND TOYOTA PRIUS. I TOTALLY LOVED MY 2010, BUT I THINK I'M IN LOVE ALL OVER AGAIN WITH MY NEW 2012 PRIUS. AHMADOU WAS VERY KNOWLEDGEABLE OF THE TOYOTA SALES LINE. HIS FRIENDLY AND ENERGETIC CHARACTER PROVED INTERESTING AND MOST USEFUL. AHMADOU IS YOUR CONNECTION FOR THE TOYOTA HYBRID SELECTION. ONCE YOU DRIVE A HYBRID , YOU WILL NEVER GO BACK TO A GAS GUZZLER. IF YOUR NOT GETTING 40+ MPG YOUR WASTING YOUR MONEY RIGHT OUT OF THE TAILPIPE. I'VE BEEN A PATRON SINCE 2010 AND I AM VERY PLEASED WITH ALL OF MY SALES AND SERVICE EXPERIENCES THUS FAR, THAT IS WHY I PROUDLY ENCOURAGE ALL LOOKING FOR A NEW TOYOTA TO CONSIDER SERRA THEIR NUMBER ONE CHOICE. AND ONCE HERE, SEE AHMADOU. MARK FISHER SFC, USA Retired More
Saturday I purchased a new Toyota Tundra at Serra Toyota. Patrick Flynn was very knowledgeable about the Tundra trucks. He was patient during the process, helpful and continues to assist me with potential Patrick Flynn was very knowledgeable about the Tundra trucks. He was patient during the process, helpful and continues to assist me with potential accessories that I may add to the truck. Patrick treated our whole family like we were his next door neighbors and offered to bring in lunch for us. Serra is well represented with Patrick and I would not hesitate to recommend him and the Serra dealership to family and friends. More
Patrick was very genuine, very helpful, very efficient. He made the process, which I typically find annoying and miserable, quite pleasant. I will be coming back to Serra Toyota to purchase a truck and Pat He made the process, which I typically find annoying and miserable, quite pleasant. I will be coming back to Serra Toyota to purchase a truck and Patrick will be the only one I want to deal with. More
I was very pleased with friendliness and courtesy of the salesmen and also the finance officer. The experience from the beginning to the end was one that I will always remember. Thank you salesmen and also the finance officer. The experience from the beginning to the end was one that I will always remember. Thank you More
awesome sales rep's and good friendly service with a smile and i cant wait to work with these guy's again. and will tell other about the dealership and the atvantages and programs they have smile and i cant wait to work with these guy's again. and will tell other about the dealership and the atvantages and programs they have More
This is our 2nd Toyota that we have bought. We dealt with Shannon on both times. We can honestly say, Shannon is honest and straight forward with you. We could never imagine dealing with any other sal with Shannon on both times. We can honestly say, Shannon is honest and straight forward with you. We could never imagine dealing with any other salesperson than him. This dealership was wonderful from Shannon to Larry the finance manager. Everything went smooth, and we got a great deal on our new Camry. Also, we got a LIFETIME warranty on our Camry. Plus, great little bonuses with our purchase. We could not be anymore happier. If I could give these guys 10 stars, I would. If you are looking for salesperson with integrity then you need to deal with Shannon Twitty. More