Serra Toyota

As a customer with very little experience buying a new car I was just blown away by how friendly, helpful, and understanding both these guys were! They tried to make everything as transparent as possible, car I was just blown away by how friendly, helpful, and understanding both these guys were! They tried to make everything as transparent as possible, were not in the least bit phased by me constant questioning and "what if's" , and in the end were able to give me exactly what I wanted in terms of the vehicle AND (more importantly!) the finance package! What a refreshing difference to deal with such honest and accommodating people. Despite the fact they were extremely busy (always a good sign of a good dealership) they both took the time to remain courteous and keep me informed of what was happening every step of the way. They even tried to help to get into a better vehicle than I originally wanted at the same price, but were just as devastated as I was that they couldn't and in the end recommended I take the lower price vehicle to stay within my budget - how great is that! My experience buying my first car pre-owned from Serra was a joy and a delight and encouraged me to come back when it was time to switch to a new car, and I will definitely be back when it is time to change again! Once again, a big thank you to Tess and Larry. More

I received excellent customer service from Mr. Ushedo and Mr. Lawson. Mr. Ushedo was extremely friendly, courteous and professional. He explained everything about the vehicle as well as the conditions of th Mr. Lawson. Mr. Ushedo was extremely friendly, courteous and professional. He explained everything about the vehicle as well as the conditions of the contract. This was an excellent experience. Mr. Lawson also provided excellent service in providing me with needed information concerning my credit rating, percentage of interest also suggestions for future benefits available after acquiring this vehicle. My overall experience was excellent. More

the service was great and the salesman was great in showing us a new vehicle and really doing a good job on getting me financed showing us a new vehicle and really doing a good job on getting me financed More

My husband and I really like Curtis and Chris. We feel like they did an excellent job helping us find the car and truck for us. like they did an excellent job helping us find the car and truck for us. More

Curtis and Brett took great care of me. They gave me a wonderful deal and I am really enjoying my new car. Thank you so much!!! wonderful deal and I am really enjoying my new car. Thank you so much!!! More

I visited another dealership on 5/05/2012 but felt pressured. I than visited your dealership on the same day and was met by Mr. Phillip Turner, who was very nice and informative. He discussed my optio pressured. I than visited your dealership on the same day and was met by Mr. Phillip Turner, who was very nice and informative. He discussed my options and what I really wanted in a vehicle. He than introduction me to Mr. Tony Woods and Mr. Larry Lawson. They both really help me get a great deal on my very first vehicle purchase. I felt that it was God sent for me to visit your dealership, because I was truly blessed that day. My mother recommended me and I will recommend other to Serra Toyato. More

They took there time to work with me to find what I wanted and got a price I liked. Shannon was very knolageable about all the featers on the truck and explained them in a very easy way to understand. wanted and got a price I liked. Shannon was very knolageable about all the featers on the truck and explained them in a very easy way to understand. He didn't push me into buying something that I didn't want. More

I originally went in with the idea to purchase a used vehicle, but ended up purchasing new with the note not much different than the 6 year old vehicle I was currently buying!!! Each employee I came in c vehicle, but ended up purchasing new with the note not much different than the 6 year old vehicle I was currently buying!!! Each employee I came in contact with (even though they weren't involved in my purchase), stopped to ask if I was being helped, offered me something to drink, and made sure I was comfortable during my visits. EVERY one was pleasant!! This is my FIRST Toyota and I'm confident my next experience will be just as good if not better! I've always known Toyotas were great cars but customer service at the dealer is what makes the difference whether I purchase or repurchase and I will definitely be back!! More

Shannon and rest of staff were very friendly knowledgeable and helpful in my purchase of new camary.would not hesitate to recomend them to other people. knowledgeable and helpful in my purchase of new camary.would not hesitate to recomend them to other people. More

I am so pleased with my new car. After visiting many dealerships and seeing what was out there to purchase i still was unsure of what i wanted to buy, but one thing I was certain of was that Mr. Twitty dealerships and seeing what was out there to purchase i still was unsure of what i wanted to buy, but one thing I was certain of was that Mr. Twitty was the salesman that i wanted to help me through my decision making. I totally recommend Serra Toyota, especially Shannon Twitty and the financial personnel as well. SERRA TOYOTA'S GOT HEART !!!!!!! More