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Serra Toyota
Birmingham, AL
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,843 reviews
November 06, 2014
Excellent Service during and after the sale Angela Smith could not have done a better job of making our experience excellent. and her after the sale service was truly outstanding. I would absol Angela Smith could not have done a better job of making our experience excellent. and her after the sale service was truly outstanding. I would absolutely buy from her again. More
by queenfam
November 01, 2014
"WOW" We couldn't have chosen a better dealership then Serra Toyota, all thanks to Angela Smith for a positive experience! Staff was friendly and purchase We couldn't have chosen a better dealership then Serra Toyota, all thanks to Angela Smith for a positive experience! Staff was friendly and purchase was done in a timely manner. I recommend it to anyone looking for a new vehicle and you won't be disappointed. More
by SmartSmash
Employees Worked With
Larry Lawson
October 31, 2014
Great experience! I filed out my interest online and Mariam Williams called me the next morning. She was very professional, courteous, knowledgeable and accommodating I filed out my interest online and Mariam Williams called me the next morning. She was very professional, courteous, knowledgeable and accommodating with my purchase. More
by buggmann100
October 31, 2014
Great place to do buisness with. We had looked at numerous other Toyota dealers for a Tundra to pull our camper with and Serra Toyota came up with the best deal by far. Very friendly We had looked at numerous other Toyota dealers for a Tundra to pull our camper with and Serra Toyota came up with the best deal by far. Very friendly staff and our sales person Mariam Williams was very helpful and concerned with our needs, and a pleasure to work with. Will definitely be back for future purchases. More
by jciesla64
Employees Worked With
Angela Crowe
October 31, 2014
helpful, thorough, very customer friendly Mariam Williams was so thorough when showing me the car selection. Helped me pick out the perfect car for me! She showed me how everything works down Mariam Williams was so thorough when showing me the car selection. Helped me pick out the perfect car for me! She showed me how everything works down to the tiniest detail. Mariam was very patient with me and she helped me through this journey. More
by Maria Hale
Employees Worked With
David Woodall
October 31, 2014
Serra Toyota Birmingham, AL is an excellent place to buy an automobile. Professionalism, friendliness, and customer service was excellent. Will recommend to other Birmingham, AL is an excellent place to buy an automobile. Professionalism, friendliness, and customer service was excellent. Will recommend to others. Love it!!! More
by k_sealey
Employees Worked With
Ronald Babice
October 30, 2014
Overall Very Good Experience Purchased a new prius with Tim Merganthal. He and his team were able to work through miscommunications (it happens when discussing a huge purchase) be Purchased a new prius with Tim Merganthal. He and his team were able to work through miscommunications (it happens when discussing a huge purchase) beautifully and worked harder than any other place I have EVER been to in order to get the best deal around. They are not perfect, as no dealership is, but what separated them from others is that I truly felt they cared and that I could trust what they said. My experience had a few bumps along the way but what they did to iron them out is what impressed me. Would recommend to anyone that is ready to commit to a new car purchase. More
by teamschmidt3
Employees Worked With
Larry Lawson, Nick Mboumba, Tim Mergenthal
October 29, 2014
"AWESOME EXPERIENCE" Mrs Mariam Williams was awesome. She's very professional at what she does and she took very good care of us from the beginning until the end of the sa Mrs Mariam Williams was awesome. She's very professional at what she does and she took very good care of us from the beginning until the end of the sale of our Toyota Avalon. I Thank God for her persistence and her patience. I will continue to recommend her to all my family and friends or anyone in need of a vehicle. If I had to sum our overall experience up in one word it would be the word "AWESOME". More
by P1lady
October 23, 2014
My new car expreance Beh called me after I applied on line and gave me the best car buying experience I have ever had. He is a very nice sales rep from start to finish. I Beh called me after I applied on line and gave me the best car buying experience I have ever had. He is a very nice sales rep from start to finish. I have told my friends and family to go see Beh when they buy there next car. More
by fayemitchell30
Employees Worked With
Beh Doli
October 21, 2014
new camry I traded in my corolla for a new Camry and Shannon was awesome once again!!! I tell everyone what a great experience I had and I would not go anywhere I traded in my corolla for a new Camry and Shannon was awesome once again!!! I tell everyone what a great experience I had and I would not go anywhere else for a car. It was the best experience I have ever had at a dealership. No hassles,didn't feel pushed or feel like my business wasn't good enough. They made me feel welcome and that in itself sold me!!!! More
by ttuck421
Employees Worked With
Shannon Twitty
