Serra Toyota
Birmingham, AL
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New Car Experience Service by Jarmaine White was excellent. Did not push me to purchase and gave me everything I asked for and more. Will recommend to all who are lookin Service by Jarmaine White was excellent. Did not push me to purchase and gave me everything I asked for and more. Will recommend to all who are looking for great service when purchasing a vehicle. More
Happy New Toyota Highlander Owner My new Toyota Highlander buying experience with Jarmaine White was great. He was very friendly and professional. Also, he helped me to get everything My new Toyota Highlander buying experience with Jarmaine White was great. He was very friendly and professional. Also, he helped me to get everything I wanted in my new Highlander for the right price. It had been a very, very long time since I owned a brand new vehicle and I wanted very specific options (exterior/interior color, heated seats, panoramic moon roof, etc.) on my new Highlander. Jarmaine made sure I got every option I wanted on my brand new Highlander. I will without a doubt recommend Jarmaine and Serra Toyota to my friends. More
The Best Customer Service Ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I have been in the market for a short time due to my husband saying we were not going to invest another penny into my current vehicle. We drove up to I have been in the market for a short time due to my husband saying we were not going to invest another penny into my current vehicle. We drove up to the lot just to see what they had and we werent going to make any decisions just yet, but my husband was greeted by Angela and told her what we were interested in, what we wanted to spend, how much we wanted to pay in payments. Needless to say, within an hour her sale's manager called my husband and told he we could be driving that same day cause he would take care of us, we told him we would return the next day. We went in the next day, and as promised they got us riding. The entire process was soooooo straight forward. We have made several big purchases in the past and not one of them went as smoothly as this one. She had to tell me to go ahead and sign the papers multiple times because I was still sitting there in shock that the process was nice, simple and sweet. Angela is the best and I truly mean the best salesperson I have ever worked with; either for purchasing a home, a car, groceries or even clothes. No one can top her customer service skills. We will definitely purchase with them again. Thank you Serra for such a good job with training outstanding customer service skills. More
Sales with Shannon! My sales experience with Shannon was great! He was very professional, going above and beyond to find the perfect car for me! Overall, a great experien My sales experience with Shannon was great! He was very professional, going above and beyond to find the perfect car for me! Overall, a great experience! More
2015 Tundra Purchased 2012 Tundra SR5; wanted to trade up to the Tundra Limited. Shannon provided excellent service in the purchasing process. I had an emergency Purchased 2012 Tundra SR5; wanted to trade up to the Tundra Limited. Shannon provided excellent service in the purchasing process. I had an emergency that prevented the purchase last year. I'm still planning on purchasing the Tundra Limited during the 1st or 2nd quarter. I will contact Shannon to get the ball rolling. More
I love my Tacoma! I drove down from Huntsville just to see Matt D. He was courteous and polite as well as professional. Matt found me exactly what I was looking for and I drove down from Huntsville just to see Matt D. He was courteous and polite as well as professional. Matt found me exactly what I was looking for and he made it worth the drive to come and see him. I couldn't be more pleased with the experience. I LOVE my Tacoma! Did I say that already? More
"A VERY SATIFIED CUSTOMER" I arrived on the lot totally afraid and nervous to step out of my comfort zone. Knowing very well that my 1991 Camry with 324000 miles had come to the I arrived on the lot totally afraid and nervous to step out of my comfort zone. Knowing very well that my 1991 Camry with 324000 miles had come to the end of the road. To my suprise Angela Smith and Morgan Smith took me by the hand and lead me all the way to a brand new 2015 Toyota Corolla. If I had known it would be this smooth, it may not have taken me twenty three year to purchased a new vehicle. "What a great team. Thanks BYORK More
My New 2014 Toyota Camry I simply want to say thank you for all helping me make the smart, and i greatly Mr. Matt Davidson , Thomas mimikakis and Larry Lawson for everything. I simply want to say thank you for all helping me make the smart, and i greatly Mr. Matt Davidson , Thomas mimikakis and Larry Lawson for everything.. I went in to trade in my used vehicle for a better used car and to my shock left with a brand new straight off the truck new Toyota Camry. I am alittle late writing this but i apologize. I would suggest anyone thinking about purchasing a car, Go to Serra Toyota!! Thanks again guys!! More
Made the switch Been a GMC truck guy all my life, but these guys convinced me to try the Tundra this go around. I have been very pleased with the truck so far, but th Been a GMC truck guy all my life, but these guys convinced me to try the Tundra this go around. I have been very pleased with the truck so far, but the better story is how I was treated and how these guys did all they could to get me a deal. If you're in the market for a new vehicle, I would highly recommend giving these guys a shot to earn your business. More
My experience with Siierra Toyota Our sales rep Keith was pleasant and professional on making sure our needs were met to purchase our vehicle. The facility was clean and accomadating. Our sales rep Keith was pleasant and professional on making sure our needs were met to purchase our vehicle. The facility was clean and accomadating. We were very please with the dealership and happy that Keith was not pushy or disrecptful. More