Serra Toyota
Birmingham, AL
Filter Reviews by Keyword
By Type
Showing 2,830 reviews
Watch out for the Finance guy! He will try to stick you with a service plan and a extended warranty and road hazard . When you go into his office and he tells you are being video He will try to stick you with a service plan and a extended warranty and road hazard . When you go into his office and he tells you are being video taped,that should give you a clue. Dont let your gaurd down cause he will try everything in the book to get your money. And Remember you have till the end of your 3 year 36,000 mile warranty to decide if you want to buy a extended warranty or not! And also you can buy the extended warranty from ANY Toyota dealer, even out of state. So shop around More
Excellent Service from Mr. Tyrone Cottrell Tyrone Cottrell was very friendly, knowledgeable of the Toyota products, especially the 2015 Highlander that he greatly helped me purchase. He was ver Tyrone Cottrell was very friendly, knowledgeable of the Toyota products, especially the 2015 Highlander that he greatly helped me purchase. He was very honest, straight forward, and very attentive of my needs and budget. Tyrone made my car buying experience pleasant instead of dreadful. I highly recommend him. More
Great customer service! Everyone was so helpful and friendly. When purchasing a new car, there are certain needs and expectations that a purchaser wants to be met. Nick, jarm Everyone was so helpful and friendly. When purchasing a new car, there are certain needs and expectations that a purchaser wants to be met. Nick, jarmaine, and Serra Toyota exceeded all of these. We will definitely be lifetime customers and send all our friends and family to Serra Toyota! More
excellent Our dealer was very skilled and friendly about his business. Made us feel at home and welcome and spoke to us and treated us as if we were just friend Our dealer was very skilled and friendly about his business. Made us feel at home and welcome and spoke to us and treated us as if we were just friends popping by. It was am extraordinary visit More
Toyota camary se My experience at serra toyota was great I was recently turned down for the same car I was approved for at serra Thomas was great in being patient with My experience at serra toyota was great I was recently turned down for the same car I was approved for at serra Thomas was great in being patient with me making sure I got what I want and the finance officer was just as helpful thanks serra! More
"Professional, Courtious,and Knowledgeable" Serra Toyota has the best salesmen. Yesterday, my husband and I bought our third vehicle from Morgan Smith. It is always an experience without stress Serra Toyota has the best salesmen. Yesterday, my husband and I bought our third vehicle from Morgan Smith. It is always an experience without stress and his approach is seamless. He wants you to know everything about the deal and also about your vehicle. You leave confident and happy that you made the right decision to buy from him and Serra Toyota. More
excellent service provided I was pleased on how the salesperson work hard to make the deal happen for me to purchase a new vehicle,i have visited several dealerships in the area I was pleased on how the salesperson work hard to make the deal happen for me to purchase a new vehicle,i have visited several dealerships in the area but didn't make the hard effort that my salesperson and the others at serra Toyota.i'm very pleased with my new vehicle and will looking forward in future business as well More
Traded 2014 Corolla L for 2015 Camry SE I am a returning customer! Jarmaine White was genuinely friendly, extremely knowledgeable, and respectful of my requirements. He was not assertive at I am a returning customer! Jarmaine White was genuinely friendly, extremely knowledgeable, and respectful of my requirements. He was not assertive at all. He was more than willing to accommodate and help me in my search for a new vehicle. I am impressed by the entire experience and professionalism of Jarmaine White and John McDonald. The process was swift and uncomplicated. I definitely recommend this dealership! More
Chris Z. excellent salesman Excellent service by Chris Z. He was easily accessible and answered all questions honestly. Can't ask for more. I highly recommend working with Chris Excellent service by Chris Z. He was easily accessible and answered all questions honestly. Can't ask for more. I highly recommend working with Chris for your car needs. More