![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Serra Toyota
Birmingham, AL
Filter Reviews by Keyword
By Type
Showing 2,815 reviews
serra Toyota salesman review Today Keith was outstanding I didn't know I wanted to buy a truck. He was helpful nice and lot of fun.keith rating is 10 out of 10 Today Keith was outstanding I didn't know I wanted to buy a truck. He was helpful nice and lot of fun.keith rating is 10 out of 10 More
Awesome experience! Chris Ziadi went above and beyond to help make my lease purchase work within my budget. I will definitely continue to recommend him and the entire sta Chris Ziadi went above and beyond to help make my lease purchase work within my budget. I will definitely continue to recommend him and the entire staff at Serra Toyota. Every employee has made this experience helpful and pleasant. They helped iron out some final details that helped me tremendously. I already have a friend lined up for a new lease hopefully within the next two weeks!! Thanks again, Teresa S Edwards More
Shannon's review!! Excellent service. Shannon Explained everything to me about my car I needed to know. We were in a hurry and he got us out as fast as possible!! Very r Excellent service. Shannon Explained everything to me about my car I needed to know. We were in a hurry and he got us out as fast as possible!! Very recommended!! More
The BEST experience ever!!! This is my 2nd Toyota from Serra Toyota. Jarmaine White was very easy to deal with and ensured my buying experience was something to remember! This is my 2nd Toyota from Serra Toyota. Jarmaine White was very easy to deal with and ensured my buying experience was something to remember! More
Good teamwork. Jermaine was very professional Personal and professional. Good clean atmosphere. Friendly wonderful customer service skills. Continue to be honest and give all information up front. Personal and professional. Good clean atmosphere. Friendly wonderful customer service skills. Continue to be honest and give all information up front. Jarmaine was really kind a full of a positive attitude, very comical, but knowledgeable as well. Keep up the great work! More
Watch out for the Finance guy! He will try to stick you with a service plan and a extended warranty and road hazard . When you go into his office and he tells you are being video He will try to stick you with a service plan and a extended warranty and road hazard . When you go into his office and he tells you are being video taped,that should give you a clue. Dont let your gaurd down cause he will try everything in the book to get your money. And Remember you have till the end of your 3 year 36,000 mile warranty to decide if you want to buy a extended warranty or not! And also you can buy the extended warranty from ANY Toyota dealer, even out of state. So shop around More
Excellent Service from Mr. Tyrone Cottrell Tyrone Cottrell was very friendly, knowledgeable of the Toyota products, especially the 2015 Highlander that he greatly helped me purchase. He was ver Tyrone Cottrell was very friendly, knowledgeable of the Toyota products, especially the 2015 Highlander that he greatly helped me purchase. He was very honest, straight forward, and very attentive of my needs and budget. Tyrone made my car buying experience pleasant instead of dreadful. I highly recommend him. More
Great customer service! Everyone was so helpful and friendly. When purchasing a new car, there are certain needs and expectations that a purchaser wants to be met. Nick, jarm Everyone was so helpful and friendly. When purchasing a new car, there are certain needs and expectations that a purchaser wants to be met. Nick, jarmaine, and Serra Toyota exceeded all of these. We will definitely be lifetime customers and send all our friends and family to Serra Toyota! More
excellent Our dealer was very skilled and friendly about his business. Made us feel at home and welcome and spoke to us and treated us as if we were just friend Our dealer was very skilled and friendly about his business. Made us feel at home and welcome and spoke to us and treated us as if we were just friends popping by. It was am extraordinary visit More
Toyota camary se My experience at serra toyota was great I was recently turned down for the same car I was approved for at serra Thomas was great in being patient with My experience at serra toyota was great I was recently turned down for the same car I was approved for at serra Thomas was great in being patient with me making sure I got what I want and the finance officer was just as helpful thanks serra! More