Serra Toyota
Birmingham, AL
Filter Reviews by Keyword
By Type
Showing 2,830 reviews
Everything you could ask for This is the second new vehicle we have purchased from Serra. Stanley was the man. Couldn't have gotten better customer service. The truck I was origin This is the second new vehicle we have purchased from Serra. Stanley was the man. Couldn't have gotten better customer service. The truck I was originally gonna get had sold but Stanley went out of his way to get me exactly what I wanted. He handled everything over the phone all I had to do was go to the dealership and sign papers. He even came to my work and delivered the new truck so I could test drive it. Great customer service and a great experience. If you need a vehicle I strongly recommend Stanley and Serra Toyota. I have purchased two new vehicles from Serra, a Tacoma and 4Runner and both times I couldn't have been happier. Also David in the finance department was great answered all questions and explained in detail all the available options. There may be bigger dealerships in the area but I'll go to Serra. Thanks Stanley and David. More
Excellent service Very accomodating, professional, and easy to work with throughout the process. All my questions were answered without hesitation. Would recommend Ser Very accomodating, professional, and easy to work with throughout the process. All my questions were answered without hesitation. Would recommend Serra Toyota to anyone who asked. More
Great experience Stanley was very helpful during this exciting, yet stressful moment. I really felt he had my best interest at heart and I would recommend him to all f Stanley was very helpful during this exciting, yet stressful moment. I really felt he had my best interest at heart and I would recommend him to all family and friends. More
Friendly, professional and very proficient! My husband and I had spoken prior with Shawn Jenkins, before we met with him. He was full of enthusiasm on the phone! When we got to the dealership, My husband and I had spoken prior with Shawn Jenkins, before we met with him. He was full of enthusiasm on the phone! When we got to the dealership, he was outside awaiting our arrival with a big smile and warm welcome. We shook hands, went inside and begun paperwork, on a vehicle he had previously picked out. Of course, my husband had spoke with him and he, (Shawn) knew approximately what we were looking for. He had chosen two cars for us to look at. The paperwork was minimum and then he assisted us outside to look at the two cars, a Camry and a Corolla, both white. I chose the Camry to drive, fell in love with it and all it's many features! Shawn asked if I liked the car.......I immediately said, "I love it"! We went back inside and did the remainder of the paperwork and sealed the deal......??. Thank you Shawn for your attitude of loyalty and most of all.........the friendliness you showed us. We will never forget your smile!?? More
College Grad - First Time Buyer! From the time I stepped out of my vehicle until the time I shook hands for a deal with Keith Clements I was amazed! Keith was extremely knowledgable w From the time I stepped out of my vehicle until the time I shook hands for a deal with Keith Clements I was amazed! Keith was extremely knowledgable with the cars and didn't hesitate to meet me in the middle. Chris Mcdaniels & Keith did everything they could to help me. This dealership also offered me the college grad program which helped out a lot! If you decide to go car searching ask for Keith! I promise he will go the extra mile for you! More
Amazing support Jarboe really helped me with the transaction, very welcoming in character and love helping intentionally also, he also took well care of my parents an Jarboe really helped me with the transaction, very welcoming in character and love helping intentionally also, he also took well care of my parents and made the transaction go very smooth More
Great Car buying experience very friendly and helpful - knew a lot about the car. Quick financing approval and great rates. Comfortable waiting space and options. We knew what very friendly and helpful - knew a lot about the car. Quick financing approval and great rates. Comfortable waiting space and options. We knew what we were looking for and Josh helped us find exactly the right model. More
outstanding experience Pleasant purchase experience dealership was clean and pleasant, salesman worked hard to make the deal work for my son and his budget salesman showed u Pleasant purchase experience dealership was clean and pleasant, salesman worked hard to make the deal work for my son and his budget salesman showed us several vehicles in his price range and tried to meet all of his options needed More
AWESOME! My experience with AHMADOU SOW was like non other. Freshly coming out of a divorce I received no after no when trying to purchase a car. AHMADOU SOW t My experience with AHMADOU SOW was like non other. Freshly coming out of a divorce I received no after no when trying to purchase a car. AHMADOU SOW told me I had nothing to lose and within a few days I was driving away in a 2015 Toyota Corolla. He works for you and goes over and beyond the call of duty! I would recommend him to anyone, any day. He is an angel and because of him I can now begin my new journey! To God be the glory! Thanks AHMADOU! More
My experience with Keith Clements My salesman was very knowledge of the vehicle that I purchased. He also took a lot time showing me the features of the vehicle and even inserted my My salesman was very knowledge of the vehicle that I purchased. He also took a lot time showing me the features of the vehicle and even inserted my contacts from my phone into the Bluetooth which would have taken me forever. He has followed up several times by phone to make sure everything is still okay with the vehicle. I think he went above and beyond to help me. More