Serra Toyota
Birmingham, AL
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Pleasant and easy I went in looking for a Tacoma. Coach met me at the door and showed me what was in stock and gave a wonderful overview of the trucks. After realizing I went in looking for a Tacoma. Coach met me at the door and showed me what was in stock and gave a wonderful overview of the trucks. After realizing I couldn't afford the Tacoma, coach showed me vehicles in my price range and spent several hours with me until I found the Camry I fell in love with. I would recommend not only this dealership but coach to anyone looking for a new car. He his extremely knowledgable about all the vehicles on the lot and very patient and helpful. We spent a total of 4 hours from start to finish and he walked me through the entire process and never once got frustrated with me as I walked the lot and test drive multiple cars. More
Jarmaine is the man! This was my first car buying experience, and Jarmaine made it a great one. He explained all the features, answered my questions, and most importantly This was my first car buying experience, and Jarmaine made it a great one. He explained all the features, answered my questions, and most importantly was interested in my thought process when purchasing a vehicle. David was very helpful when explaining the after sales options and next steps. Ahmadou and Keith were also very helpful for my detail visit the next day. Ahmadou helped me drop off my rental car and Keith answered some questions I had. More
Great experience We really enjoyed our experience with your dealership. Ron was a really great salesman. He was very knowledgable and easy to work with. Lacyee and Ang We really enjoyed our experience with your dealership. Ron was a really great salesman. He was very knowledgable and easy to work with. Lacyee and Angela were great to work with as well. We will highly recommend your dealership. More
Outstanding customer service A.j the finance manager and Shawn Jenkins the salesman were unbelievably great and helpful! We would do business again with them. Thank you for your a A.j the finance manager and Shawn Jenkins the salesman were unbelievably great and helpful! We would do business again with them. Thank you for your awesome service to us as customers! May god bless you! More
Finally a great dealership. Mr. Babice provided the utmost courtesy and helpfulness in choosing my car. He was not pushy or impatient and made our buying experience very pleasan Mr. Babice provided the utmost courtesy and helpfulness in choosing my car. He was not pushy or impatient and made our buying experience very pleasant. More
Stanley is The Man !!! Stanley cares about more than just the sale.I had to speak with him on several occasions,it was always"how are you doing","how was your day ","do have Stanley cares about more than just the sale.I had to speak with him on several occasions,it was always"how are you doing","how was your day ","do have any questions about anything".Loved that.l started out looking for a used car ended up with a new one......love that too........THANKS STANLEY, More
Great experience Could not have asked for a better salesman. He sold a car to a good friend of mine who referred me to him. Very personable and professional. I would d Could not have asked for a better salesman. He sold a car to a good friend of mine who referred me to him. Very personable and professional. I would definitely send family and friends to Stanley. More
Worth the 11 Hour Round Trip Drive Absolute pleasure dealing with Stanley Jones, Aundrae Williams and Alyssa Kornegay. Stanley worked with me via phone calls and text messages to get th Absolute pleasure dealing with Stanley Jones, Aundrae Williams and Alyssa Kornegay. Stanley worked with me via phone calls and text messages to get the deal ready for completion. He came in on his day off to accomodate my schedule and closed the deal in no time at all. The vehicle I was interested in and purchased was cleaned, fueled and waiting for me when I got there. No back and forth plus and minus numbers games, straight forward dealings, courteous and professional. The dealership is very clean and organized. Completely worth the 11 hour round trip drive from New Orleans to get a great car at a great deal with a great experience. Highly recommend Stanley Jones and the Serra Toyota Dealership! Thank you Stanley Jones. I owe you a cocktail when you come down to New Orleans. Rick More
Great! Great experience overall. He knew a lot about the vehicle my husband and I purchased. Very nice and easy to work with! Have already recommended him to Great experience overall. He knew a lot about the vehicle my husband and I purchased. Very nice and easy to work with! Have already recommended him to family! More
Excellent Shawn Jenkins is a very good sales rep . I would be sending him more business whenever someone ask me about a car now and in the future. Shawn Jenkins is a very good sales rep . I would be sending him more business whenever someone ask me about a car now and in the future. More