Serra Toyota
Birmingham, AL
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Outstanding customer service! Thomas is the man! I had been looking around for a new/used Toyota Highlander for about a month when I stumbled onto Serra Toyota's website. They were Thomas is the man! I had been looking around for a new/used Toyota Highlander for about a month when I stumbled onto Serra Toyota's website. They were the only dealership that seemed to have exactly what I wanted. I got in touch with Thomas about what they had in stock, and he recommended I come take a look soon because they were moving fast...I should have listened. The two vehicles I had been eyeing were sold the next weekend: total bummer. I went down the next week on a rainy evening to check out a few of the Highlanders they had in stock; none of them really suited me. Thomas still took me on a couple of test drives, and then we went in to talk about pricing. Before I knew it we had the exact car I wanted lined up to come in the next week at a great price. When these folks ask you what they can do to earn their business, they really mean it. Get in there and buy a new Toyota to take on your next 200,000 mile test drive! More
Allen Burns at Serra Toyota was GREAT! I had a great experience at Serra Toyota. Allen Burns was extremely helpful and helped me get the best deal I could possibly ask for. I would definite I had a great experience at Serra Toyota. Allen Burns was extremely helpful and helped me get the best deal I could possibly ask for. I would definitely recomend seeing him if you are in the market for a vehicle. More
I am very, very happy My sales person Petica was helpful, courteous, highly professional doing the hole time I was there she was also very knowlageble about Serra and the 2 My sales person Petica was helpful, courteous, highly professional doing the hole time I was there she was also very knowlageble about Serra and the 2016 Corolla I purchased and this I really liked. She sat up all my apps and everything in my new car took the time and explained all functions of the car I never felt rushed Petica was patient in every aspect to make sure I knew where everything was before I pulled off the lot. My overall experience with Petica is not a 10 I give her a 10 plus. Personally in my opinion Serra is lucky to have such a personalble and knowledgeable person as her I will recommend Petica and Serra Toyota to everyone I know. I am a very happy and sastified customer I rate my experience as a 10. I am so happy she called me, had she not I wouldn't,t have my new 2016 Corolla More
Top of the Line Experience!!! My husband and I had a wonderful experience at Serra Toyota! Nick was very helpful and informative! We love our new vehicle and will definitely look My husband and I had a wonderful experience at Serra Toyota! Nick was very helpful and informative! We love our new vehicle and will definitely look at purchasing our next vehicle with Nick! More
Great experience This was the second vehicle we have purchased from Serra Toyota. We were very pleased with our service today. We were greeted in the parking lot with This was the second vehicle we have purchased from Serra Toyota. We were very pleased with our service today. We were greeted in the parking lot with a friendly smile and someone ready to get to work. We definitely will come back again for our future purchases. More
Excellent Salesman and Great Experience!!! Keith was very professional and made my experience pleasant. Although my situation wasn't ideal, Keith made me feel comfortable and assured me that h Keith was very professional and made my experience pleasant. Although my situation wasn't ideal, Keith made me feel comfortable and assured me that he would find a deal for me. I am pleased with my purchase and HIGHLY recommend Keith to anyone who wants a pleasant car buying experience! Thanks, Marcus Chatman More
Amazing! Chris was so much fun to work with! He also found me exactly what I was looking for! He also made sure all my features were set up and working before Chris was so much fun to work with! He also found me exactly what I was looking for! He also made sure all my features were set up and working before I left the dealership and got me all set up for my maintenance and service appointments. I highly recommend him to anyone who is looking to purchase a new vehicle! More
Excellent Salesman and Selection Keith Clements dedicated his skill and experience in truly helping me find a fine vehicle that fit my needs. This is the second car I have purchased Keith Clements dedicated his skill and experience in truly helping me find a fine vehicle that fit my needs. This is the second car I have purchased with Keith as my salesman. He loves his work as shown by his product knowledge, familiarization with stock, and working with me to ensure that I found what I needed. Thank you Keith Clements and Serra Toyota. More
Over the top nice I was blown away at how friendly every employee was. I didn't feel any pressure to make a purchase. Petica listened to what I wanted and found exactly I was blown away at how friendly every employee was. I didn't feel any pressure to make a purchase. Petica listened to what I wanted and found exactly what I asked for. She worked with Matt to get me a better practice than my local dealer. It was worth driving over an hour to buy a car from them. More
Very pleasant experience. Everyone at the dealership was responsive to questions and very professional. I enjoyed the experience as did my wife. There was a misunderstanding du Everyone at the dealership was responsive to questions and very professional. I enjoyed the experience as did my wife. There was a misunderstanding during the process of purchasing the vehicle, however the manager Matt, was attentive and very helpful. More