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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,836 Reviews
Call Dealership (205) 623-2298
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,836 reviews

November 08, 2023

Very friendly and helpful staff. Made purchasing the vehicle easy. I would recommend and refer friends as well as family. More

by eaton1212
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Komissa Yao
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Nov 09, 2023 -

Serra Toyota responded

We appreciate your high praise for Serra Toyota Birmingham. It's good to hear that our team was able to assist with your vehicle purchase. Thank you for recommending us to others.

November 07, 2023

Great experience overall. Very knowledgeable employees and surplus selection of vehicles. Would recommend to anyone. More

by melissaf123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin
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Nov 07, 2023 -

Serra Toyota responded

We appreciate your kind words and recommendation. It's good to hear that our knowledgeable staff and selection at Serra Toyota Birmingham met your expectations.

November 06, 2023

Great service and customer care. We’ve always worked with Eric when we’ve gone in for car service and he is fantastic; highly recommend working with him. More

by carosatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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November 06, 2023

Always Excellent service and did not have a long wait time! I like how they send a video of car being inspected More

by jeneedawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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November 03, 2023

My salesman Matt was amazing! Very polite and knowledgeable. Do wish service could get on board! Will definitely be back! More

by Kimmieg1973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Williams , Matt Patterson
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Nov 04, 2023 -

Serra Toyota responded

Thank you so much for the kind feedback and 5 stars. We are excited to know that our Sales Team was very polite, knowledgeable, and provided an amazing experience during your visit. We’re glad you came in, and we appreciate your business at Serra Toyota Birmingham.

November 02, 2023

The service department is exceptional! Friendly, fast, and thorough. We purchased our Toyota in 2014 from Serra and have used their service department ever since. Zero complaints! More

by mckenna_m
Recommend Dealer
Yes
Employees Worked With
John in the service department was very helpful., Shawn Jenkins
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Nov 03, 2023 -

Serra Toyota responded

Thank you for the favorable review. We are pleased that you had a positive experience with our Service Team here at Serra Toyota Birmingham. We appreciate your noting how you consistently receive fast, friendly, and thorough service for your Toyota vehicle. We value your business and welcome you back anytime.

November 01, 2023

Friendly courteous went out of their way to help us. Salesman Yao was very helpful would do business with him aga More

by faust985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ziadie, Komissa Yao
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Nov 02, 2023 -

Serra Toyota responded

We are honored you took the time to leave us a five-star review. It makes us proud to know that our Sales Team was friendly and went out of their to help you during your visit. If you ever need future assistance, we are more than happy to help at Serra Toyota Birmingham.

November 01, 2023

The entire process was quick and painless, they even delivered the vehicle the same day. Everyone was so nice and helpful. Will definitely buy future vehicles from them. More

by mttflm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mahan
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Nov 02, 2023 -

Serra Toyota responded

Hello, it's good to know that the process was easy and enjoyable for you here at Serra Toyota Birmingham. Thank you for this positive recognition of our kind and helpful team, and please let us know if we can be of assistance to you in the future.

October 31, 2023

Great experience. Very nice. Worker with sam. Bought a new Camry 2024 Se from Coosa county here at Serra Toyota More

by Sdobber1962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
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October 31, 2023

everyone was friendly . i felt welcomed , i wasn’t rushed or anything to pick out my car . joe jenkins took his time and made sure i was satisfied with my purchase More

by alexuscroom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel , H, Joseph Jenkins
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