Serra Toyota
Birmingham, AL
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Best place to buy a car. Very professional. I went to test drive a 4 runner and not expecting to find what I wanted but they had the exact vehicle I wanted. And if they didn't they could probabl I went to test drive a 4 runner and not expecting to find what I wanted but they had the exact vehicle I wanted. And if they didn't they could probably get it. They had plenty of cars to choose from. Our salesman Brett Hickman was very knowledgable and patient because I took the whole family 4 and 5 year old. It also looked like someone worked there most dealerships look like a ghost town but this one looked like wal martt very busy but you didn't have to wait. Great job I will be back soon. More
Had a very nice experience at Serra I inquired about a vehicle on line and was contacted a short time later by Raphaelle Webhy. She walked through whole process and made me an appointmen I inquired about a vehicle on line and was contacted a short time later by Raphaelle Webhy. She walked through whole process and made me an appointment to come meet her. She didn't have what I wanted but found me a truck and ordered it new. Then before I left gave me a new rental to drive for almost a month before my truck came in. Love my truck. More
Top Rate Profesionals Purchased several vehicles from here, salespeople are " second to none ". Just purchased a 2014 Toyota Carolla for my daughter who is a senior in coll Purchased several vehicles from here, salespeople are " second to none ". Just purchased a 2014 Toyota Carolla for my daughter who is a senior in college in Kentucky. My previous salesperson had left the company, and I was put in the hands of an outstanding young salesman Michael Mahan. Very professional and extremely courteous and attentive to my needs. Wouldn't buy a vehicle from anywhere else. More
Chris was great Chris is the best car salesman ever!!! I will tell all my friends and family to go see him. He is the best!! Need I say more!!! Chris is the best car salesman ever!!! I will tell all my friends and family to go see him. He is the best!! Need I say more!!! More
Jermaine White and Angela Crowe Jermaine is a personable young man you will enjoy working with. Very knowledgable of vehicle features and eager to satisfy customer needs and expectat Jermaine is a personable young man you will enjoy working with. Very knowledgable of vehicle features and eager to satisfy customer needs and expectations! And Angela Crowe hamdled the paperwork in a very Professional but friendly manner. More
Shawn Jenkins is da Man!!! If you go to Serra, go see Shawn Jenkins. He is a good, Christian man who is honest and will work hard to get you into a good vehicle for a price you If you go to Serra, go see Shawn Jenkins. He is a good, Christian man who is honest and will work hard to get you into a good vehicle for a price you can afford. He will also call you to come back if a better approval comes through and your payment can go down $50 a month. He's truly there for the customer. More
Wasn't planning on trading cars We took our car in for service and left with a new car! Quinton Smith approached us as we were walking outside the showrooms. He gave us his card and We took our car in for service and left with a new car! Quinton Smith approached us as we were walking outside the showrooms. He gave us his card and offered to show us a new Camry. I knew Matt lawley was the sales manager and he had been very fair with us when we bought our 2014 Camry. We reslly liked the new car and felt we got a good deal. Mr smith was the only sales person to approach us. More
Great experience Jarmaine was very patient and knowledgeable. I would recommend him to anyone I know who is looking for a vehicle! He was also professional throughout Jarmaine was very patient and knowledgeable. I would recommend him to anyone I know who is looking for a vehicle! He was also professional throughout the whole experience. More
Unbelievable Literally, unbelievable. Went to look at a used car that was listed online with the intention to buy it today if the test drive went well. (Went to ge Literally, unbelievable. Went to look at a used car that was listed online with the intention to buy it today if the test drive went well. (Went to get down payment out of savings this morning.) Had to ask for help. Then got a completely uninterested salesman. We asked to drive it and he jumped in the car with us. We told him the gas light was on. He said dont worry about it. Which pretty much told us not to drive far... He told us the price was $11,900. We told him we came because the online price was $9638. He just blew us off, and said that was just a breakdown of the price, which was NOT true. Then he said it was tax. Also, NOT true. We had to ask him for a business card before we left. He did not offer us one. More
Excellent customer service! I have given an excellent rating due to the excellent customer service I receive. 3rd time buying a car at Serra Toyota, I am loving my Avalon! I have given an excellent rating due to the excellent customer service I receive. 3rd time buying a car at Serra Toyota, I am loving my Avalon! More