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Serra Toyota

Birmingham, AL

4.8
2,832 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,832 reviews

September 09, 2016

Best place to buy a car. Very professional. I went to test drive a 4 runner and not expecting to find what I wanted but they had the exact vehicle I wanted. And if they didn't they could probabl More

by Fletch lives
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Hickman, Willard Love
Sep 09, 2016 -

Serra Toyota responded

Thank you for leaving us a great review! We work hard to provide each and every customer with a top-notch service and we are happy to hear we were able to achieve that with you. We will make sure to pass along your compliments to Brett and Willard, they will be very happy to hear your kind words! We greatly appreciate your business and we look forward to seeing you again soon! Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

September 08, 2016

Had a very nice experience at Serra I inquired about a vehicle on line and was contacted a short time later by Raphaelle Webhy. She walked through whole process and made me an appointmen More

by Billbo09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raphaelle Wehby
Sep 09, 2016 -

Serra Toyota responded

Thanks for sharing your review! We're happy to hear that Raphaelle provided you with the great service you deserve. It's always our goal to provide five-star service - if there's anything we can do to make your next visit better, please don't hesitate to contact me. Congratulations on your new truck! -Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

September 07, 2016

Top Rate Profesionals Purchased several vehicles from here, salespeople are " second to none ". Just purchased a 2014 Toyota Carolla for my daughter who is a senior in coll More

by dinkdad10@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mahan
Sep 08, 2016 -

Serra Toyota responded

Thanks for sharing your review! We're delighted to hear that you've had such good experiences with us. We're proud of the excellent service that Michael provides to our customers - we'll be sure to pass along your kind words. We appreciate your business, we look forward to seeing you again!

September 07, 2016

Chris was great Chris is the best car salesman ever!!! I will tell all my friends and family to go see him. He is the best!! Need I say more!!! More

by Lucy32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ziadie
Sep 08, 2016 -

Serra Toyota responded

Thanks for your kind review, Lucy! We're happy to hear that Chris provided you with the great service you deserve. We appreciate your business and your recommendation - please let us know if we can be of help in the future!

September 06, 2016

Jermaine White and Angela Crowe Jermaine is a personable young man you will enjoy working with. Very knowledgable of vehicle features and eager to satisfy customer needs and expectat More

by Attorney Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Crowe, Jarmaine White
Sep 07, 2016 -

Serra Toyota responded

Thanks for sharing your review, Jim! We're happy to hear that Jermaine and Angela provided you with such excellent service. Our team is proud of our helpful, professional atmosphere. We appreciate your business, we hope to see you again!

September 06, 2016

Shawn Jenkins is da Man!!! If you go to Serra, go see Shawn Jenkins. He is a good, Christian man who is honest and will work hard to get you into a good vehicle for a price you More

by Jsand79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Twitty, Shawn Jenkins
Sep 07, 2016 -

Serra Toyota responded

Thank you for leaving us a great review! Our team strives to provide our customers with an excellent and satisfying experience and they will be happy to hear they continue to achieve that! We greatly appreciate your business and we hope to see you again soon! Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

September 05, 2016

Wasn't planning on trading cars We took our car in for service and left with a new car! Quinton Smith approached us as we were walking outside the showrooms. He gave us his card and More

by New car 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris McDaniel, Matt Lawley, Quinton Smith
Sep 06, 2016 -

Serra Toyota responded

Thanks for sharing your review! We're happy to hear that Quinton provided you with such great service. We'll be sure to pass along your kind words. Congratulations on your new Camry, please let us know if we can be of help in the future!

September 05, 2016

Great experience Jarmaine was very patient and knowledgeable. I would recommend him to anyone I know who is looking for a vehicle! He was also professional throughout More

by Lekiac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarmaine White
Sep 07, 2016 -

Serra Toyota responded

Thank you so much for taking the time to recognize Jarmaine for his hard work and excellent customer service! We will pass along your compliments to him, he will be thrilled to hear your satisfaction! Have a great day! Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

September 04, 2016

Unbelievable Literally, unbelievable. Went to look at a used car that was listed online with the intention to buy it today if the test drive went well. (Went to ge More

by Tried2Buy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stanley Jones
September 03, 2016

Excellent customer service! I have given an excellent rating due to the excellent customer service I receive. 3rd time buying a car at Serra Toyota, I am loving my Avalon! More

by Best Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins, Shawn Jenkins
Sep 06, 2016 -

Serra Toyota responded

Congratulations on your new Avalon! We are pleased to hear that your buying experience with us was satisfactory. We greatly appreciate your business and we look forward to seeing you again for the next car you plan to purchase. Have a great day!

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