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Serra Toyota

Birmingham, AL

4.8
2,836 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,836 reviews

November 21, 2023

casie was my salesman. I enjoyed working with him very much even though I didn’t buy a car there. He did everything he could with what inventory he had to work with to get More

by Debbie Stephens Hubbard
Recommend Dealer
Yes
Employees Worked With
Casie
Nov 21, 2023 -

Serra Toyota responded

We're glad to hear you appreciated the effort made by our team at Serra Toyota Birmingham. Even though we couldn't find you a vehicle in our current inventory, your recognition of our dedicated assistance is much appreciated. We strive to provide even better experiences going forward.

November 19, 2023

I've purchased 6 cars from this dealership. I've purchased 4 from Beh Doli. More

by Carla0317
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beh Doli
Nov 19, 2023 -

Serra Toyota responded

We appreciate your loyalty over the years with Serra Toyota Birmingham. It's wonderful to hear that Beh Doli was able to assist you each time. Thank you for your 5-star rating and continued support.

November 17, 2023

5/5 very knowledgeable about my vehicle and customer service was great that’s what I look at how people greet you when you come in the dealership More

by Raphaelmcilwain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Nov 17, 2023 -

Serra Toyota responded

We appreciate your positive feedback about the knowledge of our team and the quality customer service you received at Serra Toyota Birmingham. We do our best to ensure visitors are greeted warmly. Thank you for sharing your experience with us!

November 17, 2023

Dustin Parker and Miss Shelia were very committed to Representing the essence of laborers. Supportive and Attentive are a rarity in the 21 century. The past millennium expectation was evident in them More

by crowwoman05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Nov 17, 2023 -

Serra Toyota responded

It's encouraging to hear about your positive experience with our team members at Serra Toyota Birmingham, notably Dustin Parker and Miss Shelia. We pride ourselves on giving the best possible representation of labor. Your kind words are greatly appreciated, thank you!

November 15, 2023

Dustin does a great job. The only issue was the wait time was very long. More

by sab2802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin, Matt Patterson
November 14, 2023

Always friendly and knowledgeable. They have the best staff of any Toyota dealership I have ever been to. More

by Elton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wood, Chris McDaniel, Matt Patterson
Nov 14, 2023 -

Serra Toyota responded

We appreciate your high praise about our knowledgeable staff at Serra Toyota Birmingham. Thank you for ranking us as the best.

November 12, 2023

Go and see my boy Montel King and let him put you in a ride. They will do what they got to do to put you in one. Bad credit no credit no problem they can have you covered. My 7th or 8th car from this comp More

by Cato
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Hogeland and a Salesman, Montel King, Matt Lawley
Nov 12, 2023 -

Serra Toyota responded

It's appreciated hearing about your positive experience. We're glad the sales and finance team were able to assist in finding a suitable vehicle for you at Serra Toyota Birmingham, including Montel and Joel Hogeland. Your ongoing trust means everything to us.

Nov 12, 2023 -

Cato responded

Yeah I believe Montel and Joel need a raise. They were the sole reason I bought the car. I have had people in the past rub me wrong when Ive came to buy a car, like one time before I paid cash for the Camaro from y'all I had a guy tell me at a car lot that the Camaro SS was not the car for me,so i left. But not these guys here these guys are true car salesman that love what they do, and love helping people, as JOEL has put me in 2 new cars in the past 6 months. I met him when he worked at Serra Hyundai. When i called him cause a guy totaled our car, he said come see me im at Serra Toyota, I don't want y'all to get screwed over by these other car lots.I told my wife I said well I guess your next car is going to be a Camry she picked out a new 24 Camry with 0 miles on it. So a happy wife equals a happy life. Thanks Joel

November 12, 2023

Was treated well there, received a good deal, had a pleasant experience and drove way with a fine truck. More

by nowgiving
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon parnell
Nov 12, 2023 -

Serra Toyota responded

We're glad to hear of your positive experience and that you're enjoying your new truck. Thank you from all of us at Serra Toyota Birmingham. We hope the truck serves you well.

November 10, 2023

Everyone that we dealt with at Serra Toyota was kind and courteous. And very professional! More

by shirleyannfulmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Nov 10, 2023 -

Serra Toyota responded

We appreciate your kind words about our team at Serra Toyota Birmingham. We strive to maintain a professional and courteous atmosphere. Thank you for your high rating!

November 08, 2023

Well I have had a great opportunity to work many hours. And I needed a reliable vehicle. It happened to be a Camry.It was a salvaged car, but it never stopped working. When it needed service it was always More

by ericprice.wash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Nov 08, 2023 -

Serra Toyota responded

It's much appreciated to hear about your reliable experience with our Camry and the always available service at Serra Toyota Birmingham. Your trust in us is highly valued. Safe travels!

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