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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,831 Reviews
Call Dealership (205) 623-2298
View Awards

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,831 reviews

November 14, 2023

Always friendly and knowledgeable. They have the best staff of any Toyota dealership I have ever been to. More

by Elton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wood, Chris McDaniel, Matt Patterson
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Nov 14, 2023 -

Serra Toyota responded

We appreciate your high praise about our knowledgeable staff at Serra Toyota Birmingham. Thank you for ranking us as the best.

November 12, 2023

Go and see my boy Montel King and let him put you in a ride. They will do what they got to do to put you in one. Bad credit no credit no problem they can have you covered. My 7th or 8th car from this comp More

by Cato
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Hogeland and a Salesman, Montel King, Matt Lawley
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Nov 12, 2023 -

Serra Toyota responded

It's appreciated hearing about your positive experience. We're glad the sales and finance team were able to assist in finding a suitable vehicle for you at Serra Toyota Birmingham, including Montel and Joel Hogeland. Your ongoing trust means everything to us.

Nov 12, 2023 -

Cato responded

Yeah I believe Montel and Joel need a raise. They were the sole reason I bought the car. I have had people in the past rub me wrong when Ive came to buy a car, like one time before I paid cash for the Camaro from y'all I had a guy tell me at a car lot that the Camaro SS was not the car for me,so i left. But not these guys here these guys are true car salesman that love what they do, and love helping people, as JOEL has put me in 2 new cars in the past 6 months. I met him when he worked at Serra Hyundai. When i called him cause a guy totaled our car, he said come see me im at Serra Toyota, I don't want y'all to get screwed over by these other car lots.I told my wife I said well I guess your next car is going to be a Camry she picked out a new 24 Camry with 0 miles on it. So a happy wife equals a happy life. Thanks Joel

November 12, 2023

Was treated well there, received a good deal, had a pleasant experience and drove way with a fine truck. More

by nowgiving
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon parnell
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Nov 12, 2023 -

Serra Toyota responded

We're glad to hear of your positive experience and that you're enjoying your new truck. Thank you from all of us at Serra Toyota Birmingham. We hope the truck serves you well.

November 10, 2023

Everyone that we dealt with at Serra Toyota was kind and courteous. And very professional! More

by shirleyannfulmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Nov 10, 2023 -

Serra Toyota responded

We appreciate your kind words about our team at Serra Toyota Birmingham. We strive to maintain a professional and courteous atmosphere. Thank you for your high rating!

November 08, 2023

Very friendly and helpful staff. Made purchasing the vehicle easy. I would recommend and refer friends as well as family. More

by eaton1212
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Komissa Yao
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Nov 09, 2023 -

Serra Toyota responded

We appreciate your high praise for Serra Toyota Birmingham. It's good to hear that our team was able to assist with your vehicle purchase. Thank you for recommending us to others.

November 08, 2023

Well I have had a great opportunity to work many hours. And I needed a reliable vehicle. It happened to be a Camry.It was a salvaged car, but it never stopped working. When it needed service it was always More

by ericprice.wash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Nov 08, 2023 -

Serra Toyota responded

It's much appreciated to hear about your reliable experience with our Camry and the always available service at Serra Toyota Birmingham. Your trust in us is highly valued. Safe travels!

November 07, 2023

Great experience overall. Very knowledgeable employees and surplus selection of vehicles. Would recommend to anyone. More

by melissaf123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin
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Nov 07, 2023 -

Serra Toyota responded

We appreciate your kind words and recommendation. It's good to hear that our knowledgeable staff and selection at Serra Toyota Birmingham met your expectations.

November 06, 2023

Great service and customer care. We’ve always worked with Eric when we’ve gone in for car service and he is fantastic; highly recommend working with him. More

by carosatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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November 06, 2023

Always Excellent service and did not have a long wait time! I like how they send a video of car being inspected More

by jeneedawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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November 03, 2023

My salesman Matt was amazing! Very polite and knowledgeable. Do wish service could get on board! Will definitely be back! More

by Kimmieg1973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Williams , Matt Patterson
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Nov 04, 2023 -

Serra Toyota responded

Thank you so much for the kind feedback and 5 stars. We are excited to know that our Sales Team was very polite, knowledgeable, and provided an amazing experience during your visit. We’re glad you came in, and we appreciate your business at Serra Toyota Birmingham.

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