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Serra Toyota

Birmingham, AL

4.8
2,836 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,836 reviews

December 04, 2023

My third car I've bought from serra and it the only place I will use. Ask for coach More

by Carpenterjason807
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Joseph Jenkins, Ronald Babice, Shawn Jenkins, Larry Paulin, Michael Mahan, MarieAnne Kramo, Erick Fitzpatrick, Dave Harbison, Jerry Cheng
Dec 04, 2023 -

Serra Toyota responded

We appreciate the ongoing trust you've placed in Serra Toyota Birmingham and our team, including Coach. Thank you for your five-star review.

December 03, 2023

The vehicle service was better than expected. It went smoothly and did take very long. The waiting arear was spacious, and I did not feel crowded, even though many other customers were also pre More

by temarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Humphrey
Dec 03, 2023 -

Serra Toyota responded

We appreciate your positive feedback regarding the vehicle service at Serra Toyota Birmingham. It's wonderful to hear that you were comfortable in our spacious waiting area. We look forward to assisting with your vehicle services in the future.

December 01, 2023

Shawn did a great job. He was very helpfull, answering all the questions and took care of everything around the selling process. He picked me up at the hotel at the day I g More

by Martin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
Dec 01, 2023 -

Serra Toyota responded

We appreciate your feedback and are glad Shawn was able to assist well. The team at Serra Toyota Birmingham prides itself on providing good service, so it's pleasing to learn we hit the mark for you. Best regards in your future endeavors with us.

December 01, 2023

Very pleased with my saleswoman, Sam. We bought here 20 years ago, and we came back. Sam is professional, respectful, pleasant, positive, and earned our business. She was able to make a More

by csharkness
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Mohammed
Dec 01, 2023 -

Serra Toyota responded

We are glad to hear about your experience with Sam and Ron at Serra Toyota Birmingham. We're pleased we could make a satisfactory deal for you. Thank you for trusting us again after two decades, we appreciate it.

November 30, 2023

Great service no complaints very professional Really fast and helped with all my questions sam was perfect More

by logantyler0047
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
Nov 30, 2023 -

Serra Toyota responded

We appreciate your positive feedback on the efficient and professional service you received at Serra Toyota Birmingham. Thank you for recognizing Sam's excellent support with your inquiries - we strive to provide this level of assistance across all interactions.

November 28, 2023

Everyone was very knowledgable, helpful and understanding of our wants and needs. Many thanks to Sam and Ben. More

by ritamcpherson79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam/sales, Ben/finance,
Nov 28, 2023 -

Serra Toyota responded

We're pleased to hear that you found our team at Serra Toyota Birmingham to be knowledgeable and helpful. Thank you for your 5-star rating.

November 27, 2023

It was a good visit, I was in and our the sales person was very professional and knowledgeable about my needs.. More

by pg8716831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Dancy 5 stars
Nov 27, 2023 -

Serra Toyota responded

We appreciate your positive review indicating a speedy and professional service at Serra Toyota Birmingham. Our sales team strives to assist with any automotive needs you have during your visit. Thank you for choosing us!

November 27, 2023

I appreciate the convenience of being able to book my appointment online and select a time that works for me. I also love that they get me in and out in a timely and efficient manner. The staff is always More

by AJcross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Nov 27, 2023 -

Serra Toyota responded

We're glad you found the online booking at Serra Toyota Birmingham convenient and appreciate our efficient service. Our staff works hard to maintain a friendly atmosphere and clean premises. Thank you for your positive feedback.

November 27, 2023

Service personnel was knowledgeable, courteous, friendly, and gave me options for payment. Service was done in a timely manner. More

by PriusLover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Nov 28, 2023 -

Serra Toyota responded

We appreciate your feedback at Serra Toyota Birmingham. It's great to hear that our service personnel was knowledgeable and options for payment suited your needs. Thank you for mentioning the promptness of our service work.

November 26, 2023

My sales lady was terrific. She was accommodating at every level. She answered all my questions and also gave me important information about my purchase. I certainly will recom More

by chicbertella@aol.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samm Mohammed
Nov 26, 2023 -

Serra Toyota responded

We appreciate your positive remarks on our sales staff at Serra Toyota Birmingham, especially their helpful compliance. Your recommendation to others is highly valued. We look forward to serving good customers like you in the future.

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