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Serra Toyota

Birmingham, AL

4.8
2,831 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,831 reviews

November 28, 2023

Everyone was very knowledgable, helpful and understanding of our wants and needs. Many thanks to Sam and Ben. More

by ritamcpherson79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam/sales, Ben/finance,
Nov 28, 2023 -

Serra Toyota responded

We're pleased to hear that you found our team at Serra Toyota Birmingham to be knowledgeable and helpful. Thank you for your 5-star rating.

November 27, 2023

It was a good visit, I was in and our the sales person was very professional and knowledgeable about my needs.. More

by pg8716831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Dancy 5 stars
Nov 27, 2023 -

Serra Toyota responded

We appreciate your positive review indicating a speedy and professional service at Serra Toyota Birmingham. Our sales team strives to assist with any automotive needs you have during your visit. Thank you for choosing us!

November 27, 2023

I appreciate the convenience of being able to book my appointment online and select a time that works for me. I also love that they get me in and out in a timely and efficient manner. The staff is always More

by AJcross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Nov 27, 2023 -

Serra Toyota responded

We're glad you found the online booking at Serra Toyota Birmingham convenient and appreciate our efficient service. Our staff works hard to maintain a friendly atmosphere and clean premises. Thank you for your positive feedback.

November 27, 2023

Service personnel was knowledgeable, courteous, friendly, and gave me options for payment. Service was done in a timely manner. More

by PriusLover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Nov 28, 2023 -

Serra Toyota responded

We appreciate your feedback at Serra Toyota Birmingham. It's great to hear that our service personnel was knowledgeable and options for payment suited your needs. Thank you for mentioning the promptness of our service work.

November 26, 2023

My sales lady was terrific. She was accommodating at every level. She answered all my questions and also gave me important information about my purchase. I certainly will recom More

by chicbertella@aol.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samm Mohammed
Nov 26, 2023 -

Serra Toyota responded

We appreciate your positive remarks on our sales staff at Serra Toyota Birmingham, especially their helpful compliance. Your recommendation to others is highly valued. We look forward to serving good customers like you in the future.

November 21, 2023

casie was my salesman. I enjoyed working with him very much even though I didn’t buy a car there. He did everything he could with what inventory he had to work with to get More

by Debbie Stephens Hubbard
Recommend Dealer
Yes
Employees Worked With
Casie
Nov 21, 2023 -

Serra Toyota responded

We're glad to hear you appreciated the effort made by our team at Serra Toyota Birmingham. Even though we couldn't find you a vehicle in our current inventory, your recognition of our dedicated assistance is much appreciated. We strive to provide even better experiences going forward.

November 19, 2023

I've purchased 6 cars from this dealership. I've purchased 4 from Beh Doli. More

by Carla0317
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beh Doli
Nov 19, 2023 -

Serra Toyota responded

We appreciate your loyalty over the years with Serra Toyota Birmingham. It's wonderful to hear that Beh Doli was able to assist you each time. Thank you for your 5-star rating and continued support.

November 17, 2023

5/5 very knowledgeable about my vehicle and customer service was great that’s what I look at how people greet you when you come in the dealership More

by Raphaelmcilwain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Nov 17, 2023 -

Serra Toyota responded

We appreciate your positive feedback about the knowledge of our team and the quality customer service you received at Serra Toyota Birmingham. We do our best to ensure visitors are greeted warmly. Thank you for sharing your experience with us!

November 17, 2023

Dustin Parker and Miss Shelia were very committed to Representing the essence of laborers. Supportive and Attentive are a rarity in the 21 century. The past millennium expectation was evident in them More

by crowwoman05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Nov 17, 2023 -

Serra Toyota responded

It's encouraging to hear about your positive experience with our team members at Serra Toyota Birmingham, notably Dustin Parker and Miss Shelia. We pride ourselves on giving the best possible representation of labor. Your kind words are greatly appreciated, thank you!

November 15, 2023

Dustin does a great job. The only issue was the wait time was very long. More

by sab2802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin, Matt Patterson
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