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Serra Toyota

Birmingham, AL

4.8
2,830 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,830 reviews

August 02, 2024

SHAWN JENKINS THE BEST SALESMAN AT SERRA TOYOTA BHAM. THANKS AGAIN ANYTIME IM IN THE MARKET FOR A VEHICLE HE'S THE ONE I CALL FIRST More

by TRAVELINGWITHSHAE23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
August 02, 2024

I'VE PURCHASED 5 VEHICLES FROM THIS SAME LOCATION FOR OVER 10 YEARS. MY SALESMAN IS SHAWN JENKINS. I WOULD HIGHLY RECOMMEND HIM ANYTIME More

by TRAVELINGWITHSHAE23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
August 02, 2024

GO SEE MY BOY SHAWN JENKINS AT SERRA TOYOTA BHAM FOR YOUR CAR BUYING NEEDS More

by TRAVELINGWITHSHAE23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
August 02, 2024

SHAWN JENKINS IS THE MAN TO SEE AT SERRA TOYOTA HE WILL GET YOU ROLLING More

by TRAVELINGWITHSHAE23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
July 25, 2024

If I could give zero stars, I would. This dealership preys on young, vulnerable buyers. Their salesperson Montel falsified loan documents in order to force an approval. The interest was More

by cnscherer74
Recommend Dealer
No
Employees Worked With
Montel King
July 13, 2024

We were welcomed by our Salesman Devin and he did a great job. He went over everything with us took us and for a test drive. Devin had everything taken care of for us and the purchase went smooth. Also Joel More

by Roger Hendon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Davis, Joel Hogeland
July 10, 2024

I recently purchased RAV4 XLE Hybrid with convenience and weather packages from Serra. This was the time when summer sale was going on. Abdoul Abo Aouda, who was my sales representative, was a very humble, c More

by RoheetD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdoul Abo Aouda
June 24, 2024

I worked with Montel and through the car buying process and he delivered 5 stars across the board. From making sure I got the car ans features I wanted to even delivering it to me. Even the finance team wa More

by S.anthony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Montel King
June 24, 2024

Exceptional customer service. Highly recommend. Frank and the manager went above and beyond to help me with purchasing another car since my car was totaled from an accident. They More

by thaotran45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Vigiliv, Chris McDaniel
June 24, 2024

Great fast service! !! Aleah was the person that worked with me getting my vehicle serviced, she was very nice and kept me posted on my Rav4 More

by Susan A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleah, Matt Patterson