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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,836 Reviews
Call Dealership (205) 623-2298
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,836 reviews

December 15, 2023

My salesman was very professional and curious. He worked with me to get me in the vehicle that I wanted. My overall experience was nothing but great. More

by Wilnetta Frazier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mahan
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Dec 16, 2023 -

Serra Toyota responded

We're pleased to hear your positive feedback about our sales team at Serra Toyota Birmingham. We're glad you found a vehicle that meets your needs. Thanks for sharing, hope you enjoy every mile.

December 15, 2023

We were treated great by sales and finance at this dealership. We went to other dealers but glad we ended up at Serra. More

by Jcullins#jimbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
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Dec 15, 2023 -

Serra Toyota responded

We appreciate your kind feedback about the sales and finance departments at Serra Toyota Birmingham. It's excellent to know that you found our dealership satisfying among others. Thank you for choosing us.

December 15, 2023

Quality workmanship, quick service and Dustin was very helpful. Will continue using Serra for future services. More

by Cbryanth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
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Dec 16, 2023 -

Serra Toyota responded

We appreciate the positive feedback, particularly about Dustin's helpfulness. The Serra Toyota Birmingham team takes pride in our quick and quality workmanship – thank you for trusting us with your ongoing needs.

December 09, 2023

Everything was great good customer service reps were friendly & fSt would definitely recommend someone thanks More

by Pattersoncandis01silverride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Dec 09, 2023 -

Serra Toyota responded

We're pleased to hear of your positive experience at Serra Toyota Birmingham. Your commendation, particularly towards our customer service representatives, is much appreciated. Thank you for recommending us!

December 06, 2023

Mitchell Kelly always provides outstanding service. He always goes above and beyond to make it right. More

by tyoung01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kelly
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Dec 06, 2023 -

Serra Toyota responded

Much appreciated your kind words on the service you received from Mitchell Kelly at Serra Toyota Birmingham. We value and respect your feedback. Thank you.

December 04, 2023

The service were outstanding , very professional service and I would recommend this dealership to everyone. Thank for outstanding service . ( L W F ) More

by Leonfiel83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Parker, Matt Patterson
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Dec 04, 2023 -

Serra Toyota responded

We appreciate your high praise of the professional service at Serra Toyota Birmingham and that you'd recommend us. We look forward to seeing you again soon.

December 04, 2023

I was pleased with the service I received from the dealership and the salesman. Thank You all. More

by CAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Babice, Shawn Jenkins
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Dec 04, 2023 -

Serra Toyota responded

We appreciate the positive feedback and we're glad you found our dealership service satisfactory. It always encourages us to keep doing better at Serra Toyota Birmingham. Thank you for staying with us.

December 04, 2023

I had an excellent experience. Morgan Smith is an excellent and knowledgeable sales pro. The General Manager John Mcdonald even got involved to make sure I got the best deal possib More

by sonnyspallets
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Smith, Chris McDaniel, Chris Ziadie, Matt Lawley, Matt Patterson
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Dec 04, 2023 -

Serra Toyota responded

Thank you for acknowledging the knowledge and dedication of our Serra Toyota Birmingham sales professional and General Manager. We appreciate your recommendation, and your desire to re-engage with Serra Toyota Birmingham for a future purchase is duly recognized.

December 04, 2023

Staff is very friendly and helpful. Jerry Chen is great to work with. He found me the perfect car. We were not there all day. Process was smooth and easy. More

by Swannjennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Cheng
Report | Print
Dec 04, 2023 -

Serra Toyota responded

It's good to know Serra Toyota Birmingham staff were friendly and helpful. Your comments about the smooth process and Jerry Chen in particular are valued. Thank you for choosing us when buying your perfect car.

December 04, 2023

They are awesome and they are responsible and respectful of the guests time! Aubrey took great care of me! More

by annavandy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aubrey Whitt
Report | Print
Dec 04, 2023 -

Serra Toyota responded

It's pleasing to read of your positive experience at Serra Toyota Birmingham. Your compliments towards being responsible and respectful, as well as Aubrey's care is appreciated. Thank you for the review.

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