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Serra Toyota

Birmingham, AL

4.8
2,836 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,836 reviews

March 23, 2018

Amazing experience Serra Toyota is a great dealership! Allen burns was my salesman and he was wonderful. Made sure I got the car I wanted and left happy! More

by Brooke2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Burns
Mar 23, 2018 -

Serra Toyota responded

Brooke- Thank you for your superb five-star review. Congratulations on your dream car. We'd love to see you again in the future.

March 23, 2018

Awesome place! I recommend Serra Toyota to everyone. Allen burns was my salesman and he made sure he done everything he could to make us happy! Couldn’t have asked f More

by Tonia22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Burns
Mar 24, 2018 -

Serra Toyota responded

Thank you for taking the time to leave us a five-star rating and great review. We appreciate your kind words and to know that Allen provided you with great customer service and made sure you were happy. If there is anything else we could do for you please let us know. We hope to see you again in the future. Have a good day.

March 22, 2018

A few phone calls So after a few phone calls were made, everything is back in order. I spoke with Jeff the finance director and he made it all good. I can finally enjoy More

by ChrisC
Customer Service
Recommend Dealer
Yes
Employees Worked With
Matt Lawley, Justin Hamblin
Mar 22, 2018 -

Serra Toyota responded

Hi Justin, Thanks for the positive feedback. Congratulations on your truck! We are happy to see Jeff was able to help you out. Please do not hesitate to contact us again if you need anything else.

March 20, 2018

Great Job! We had an excellent experience with Serra Toyota and our salesman, Justin Hamblin. We saw the truck we wanted on their website, called to make sure it More

by jksarge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willard Love , Justin Hamblin
Mar 20, 2018 -

Serra Toyota responded

Hello, Sounds like you had a quality experience from start to finish, which makes us very happy. Thank you so much for taking the time to write a review. We are ecstatic to hear Justin and Willard were able to give you a high level of customer service. Congratulations on your brand new 2015 Dodge Ram 1500. We appreciate your loyalty and business. Please do not hesitate to reach out to us at any time.

March 17, 2018

Serra Toyota Birmingham Ahmadou Sow was extremely professional and helpful. I highly recommend him in your next vehicle purchase. I already knew which vehicle I wanted and he More

by tamia2003
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow
Mar 18, 2018 -

Serra Toyota responded

Thank you for the five-star review and recommendation. We're pleased to learn that you would recommend Ahmadou. He was happy to help you find your dream vehicle. If you need anything else, then please reach out to us.

March 16, 2018

I just wanted to give a personal thank you to the best sales associate at Serra Toyota Michael Lann. Not only was he professional and knowledgeable, he also gave me great customer service. He took the time to b More

by Terrence Deyampert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aundrae Williams, Chris Ziadie, Ethan Lann
Mar 17, 2018 -

Serra Toyota responded

Thank you for the brilliant five-star review. Congratulations on the new car. We appreciate hearing from you both, Torrence and Letatia, and will make sure to let your salesman, Michael, know that he offered you both an exceptional experience from beginning to end. You are always welcome to consider us home for your future needs.

March 14, 2018

Scion iA I came with the attention of getting a car for work as my old one will be going to my brother. I not only got a great car but have found perfect custo More

by Anthony Gillian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Woodall, Willard Love , Justin Hamblin
Mar 15, 2018 -

Serra Toyota responded

Thank you for the excellent review, Anthony! Your satisfaction is very important to us and we're happy to hear you enjoyed working with our team and that you're happy with your car. We look forward to seeing you again.

March 10, 2018

Easy car buying experience Serra Toyota got the Sienna I wanted even though they had to search for it! Great service, good price, kinda fun actually, and Allen Burns and Phil Tu More

by Deborah Cusimano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McDonald, General Manager, Shannon Twitty, Allen Burns, Phillip Turner
Mar 11, 2018 -

Serra Toyota responded

Hi Deborah, thank you for sharing your five-star experience with us! It was our pleasure to go the extra mile to find the Toyota Sienna that you wanted. We appreciate the feedback, and we look forward to serving you again in the future.

March 07, 2018

Fantastic I got to this dealership nervous because been to others not knowing the outcome but Serra Toyota went above and beyond my expectations they truly help More

by Meldouglas0406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tinnell
Mar 07, 2018 -

Serra Toyota responded

Hi Meldouglas0406, Thank you for leaving us a five-star review. It's wonderful to hear our team went above and beyond your expectations in helping you and your family with your vehicle needs. It was a pleasure doing business with you. We look forward to your future visit.

March 05, 2018

Amazing! Thanks to justin! Justin Hamblin is awesome! I wouldn’t be in the vehicle i am in today with out him! He’s such a hard worker! He was very fast with the process! Thank More

by Tomilee15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hamblin
Mar 06, 2018 -

Serra Toyota responded

Thanks so much for the excellent feedback. We take your input seriously and we're very happy to hear Justin provided fast, quality service. We would very much like to work with you again.

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