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Serra Toyota

Birmingham, AL

4.8
2,836 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,836 reviews

April 03, 2018

Great Experience! They really payed attention to my needs and gave wonderful service. I wasn’t pressured to get a car I didn’t want and I ended up with a fabulous car. More

by BlessedMom123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew McIntyre
Apr 03, 2018 -

Serra Toyota responded

Thank you for taking the time to share your feedback about your experience with us. We are very happy you received a high level of customer service from Andrew and our team. It is important to us that you had a pressure-free experience. Congratulations on your fabulous car. Thank you for your amazing recommendation. Let us know if you need anything.

April 03, 2018

Great everything Great service great people good pricing I fun why I was there Ethan made sure I was good he sold me the car so yes I would come More

by Solid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lawley, Matt Patterson, Ethan Lann
Apr 03, 2018 -

Serra Toyota responded

Thank you for your outstanding five-star review. We agree, Ethan, Matt P, and Matt L are great. Enjoy your new ride.

April 02, 2018

Awesome experience buying a car from this dealership! Awesome experience purchasing a car from this dealership, friendly and no pressure on the lot, they made the entire process hassle free and stress fre More

by Jf15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lawley, Ethan Lann
Apr 03, 2018 -

Serra Toyota responded

Thank you for taking the time to post a positive review! We're glad that you had an awesome, stress-free experience while buying a car from us. It was our pleasure to serve you. We hope to see you again in the future.

March 31, 2018

Review The salesperson work extremely hard to get my daughter in the car that she needed. He is a person of Integrity professionalism and hard worker More

by VickieJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow
Mar 31, 2018 -

Serra Toyota responded

Vickie, thank you for the five-star review. Congratulations to your daughter and her new car. We appreciate hearing that Ahmadou offered you five-star service, and look forward to assisting you with any future needs.

March 31, 2018

Tunda It was great I found the truck I like. Justin did a great job. I will be happy with the truck. Great place to go and get a vehicle. More

by Anthonyjones2118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Hickman, Matt Lawley, Justin Hamblin
Apr 01, 2018 -

Serra Toyota responded

Thanks for taking the time to leave us a wonderful review and rating. We are happy to know that Justin did a great job and was able to help you find the truck that you liked. We value our customers and hope that you will continue to visit us in the future.

Apr 01, 2018 -

Serra Toyota responded

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March 27, 2018

Jarmaine White I loved the whole experience from one part of the car dealership to the next. Even though I came in looking to purchase something way less then I did, More

by JacquelW88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarmaine White
Mar 27, 2018 -

Serra Toyota responded

Sounds like you had a quality experience from start to finish, which makes us very happy. Thank you so much for taking the time to write a review. We are ecstatic to hear you loved the whole car-buying experience. We are very happy that Jarmaine was able to give you excellent customer service. Congratulations on your brand new 2015 Toyota Camry. We look forward to taking care of all your auto needs in the near future.

March 27, 2018

My Camry Justin Hamblin did a great job and brought my car to gardendale to my work. Also brought my paperwork back to work and delivered my car back work for More

by Lteerlikesbbbpick4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ziadie, Willard Love , Justin Hamblin
Mar 28, 2018 -

Serra Toyota responded

Thank you for your superb review. We are ecstatic to hear Justin, Chris, and Willard were there to assist you through the process. We hope you continue to love your brand new ride. We appreciate your loyalty and business.

March 26, 2018

Awesome third Toyota purchase TWO BEST SALSEMEN AT SERRA TOYOTA....THANK YOU JOSH M. AND JARMAINE!!!! They refused to let me walk away without helping me get exactly what I need More

by Rav4 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Woodall, Jarmaine White, Josh Mize
Mar 27, 2018 -

Serra Toyota responded

That's great to hear! We're so glad Josh and Jarmaine went the extra mile to help you select a vehicle that meets your needs. We appreciate the excellent feedback and we look forward to seeing you again.

March 25, 2018

Best car experience i have been a part of I enjoyed working with Josh Tinell .He took his time and explined the vehicle features.I wanted a new truck and he made the process easy and I got rhe More

by Hubby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Hickman, Chris McDaniel, Josh Tinnell
Mar 25, 2018 -

Serra Toyota responded

Thank you for taking the time to leave us a wonderful review and rating. We are glad to know that Josh helped make your experience with us go great and that he was patient, informative, and attentive throughout your visit helping make your car-buying experience go smoothly. We hope you will come back and see us soon. Enjoy your truck.

March 24, 2018

Phenomenal customer service Justin Hamblin did a great Job. Go see Justin at Serra Toyota. Serra Toyota took care of me and helped me get the 4runner I wanted. More

by DWK5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Twitty, Justin Hamblin, Zack Vickers
Mar 25, 2018 -

Serra Toyota responded

Thank you for taking the time to share your excellent review. Congratulations on the 4runner. We are thrilled to hear that Justin and the team took good care of you, and hope you visit us soon again for any needs.

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