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Serra Toyota
Birmingham, AL
2,861 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,861 reviews
November 23, 2018
20,000 mile service Tire and oil and 20,000 service All wonderful except the service reminder on the car was not reset so I will have to take it back in it keeps popping Tire and oil and 20,000 service All wonderful except the service reminder on the car was not reset so I will have to take it back in it keeps popping up saying service required More
by dgarner912
Employees Worked With
Me wood, Matt Patterson
November 22, 2018
Toyota Care for oil change and tire rotation was great! Personnel were friendly and professional. Service performed timely. Service was for oil change and tire rotation. Management seem knowledgable abo Personnel were friendly and professional. Service performed timely. Service was for oil change and tire rotation. Management seem knowledgable about product. Also, The use do technology was a plus. More
by GEM
Employees Worked With
Matt Lawley
November 21, 2018
A+ Great service/customer service Fast, friendly service. Will return to have my car serviced in the future. Hunter was friendly and informed me of issues going on with my car of which Fast, friendly service. Will return to have my car serviced in the future. Hunter was friendly and informed me of issues going on with my car of which I wasn't aware. More
by becoming330
Employees Worked With
Hunter, (can't remember last name)
November 21, 2018
Honest, helpful, trustworthy!!! Joshua Jarboe, and Chris were phenomenal!!! I’m absolutely loving my new 2017 Toyota Corolla SE! They both worked extremely hard to get me the best de Joshua Jarboe, and Chris were phenomenal!!! I’m absolutely loving my new 2017 Toyota Corolla SE! They both worked extremely hard to get me the best deal, and I was not dissatisfied! I’m very pleased with their work, honesty, and helpfulness! Thank you guys so so so much!!!! More
by RemyReaves
Employees Worked With
Chris Ziadie, Josh Jarboe
November 11, 2018
2019 Camry Went today to trade in 2013 Camry for a brand new 2019 Camry . Great service from a Clarence Moore he will work with you to get you what you need for Went today to trade in 2013 Camry for a brand new 2019 Camry . Great service from a Clarence Moore he will work with you to get you what you need for a reasonable monthly payment . Please go see him at Serra Toyota ! More
by Mreese54
Employees Worked With
Clarence Moore, Shannon Twitty, Matt Lawley
November 03, 2018
Review I was glad I had the opportunity to work with Clarence because he was amazing. He went above and beyond to get me what I needed. I was glad I had the opportunity to work with Clarence because he was amazing. He went above and beyond to get me what I needed. More
by Williamssharena05
Employees Worked With
Clarence Moore
October 31, 2018
Review for lain love and Morgan smith We had the best sales personel. Very knowledgeable And took the time to show us everything. Gave us a good deal also. Listened to us and did thei We had the best sales personel. Very knowledgeable And took the time to show us everything. Gave us a good deal also. Listened to us and did their best to please us More
by Linda and tommy
Employees Worked With
Brett Hickman, Morgan Smith, Willard Love, Lani Love
October 31, 2018
Buying experience Serra Toyota provided excellent service. The salesperson was friendly, helpful, courteous and involved throughout the process. Lani and Jarmaine were Serra Toyota provided excellent service. The salesperson was friendly, helpful, courteous and involved throughout the process. Lani and Jarmaine were very kind. Each provided the service needed to get me into a car. I was so in need of a dependable ride. I was offered a better car than I was expecting. Thanks again. More
by Deb
Employees Worked With
Jarmaine White, Lani Love
October 25, 2018
Bought a new 2018 Camry Quinton Smith helped get me the car and deal I needed. He is very personable, sweet, and made me feel comfortable with my choice. I will never buy a c Quinton Smith helped get me the car and deal I needed. He is very personable, sweet, and made me feel comfortable with my choice. I will never buy a car from anyone else. It was a great experience and pleasure doing business with him. More
by mysticbutterfly4
Employees Worked With
Brett Hickman, Chris McDaniel, Quinton Smith
October 16, 2018
car purchase Jarmaine White is a wonderful salesperson and is very quick to respond and answer questions. The finance aspect of this purchase has been the worst I Jarmaine White is a wonderful salesperson and is very quick to respond and answer questions. The finance aspect of this purchase has been the worst I have ever experienced. I waited over two hours to meet with the finance person and if it weren't for Jarmaine stepping in and doing his job I would have no information that I was promised. Consequently, my trust level for this dealership is zero. More
by leef
Employees Worked With
Jarmaine White, Chris Ziadie
