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Serra Toyota

Birmingham, AL

4.8
2,835 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,835 reviews

January 01, 2024

I would most definitely recommend this dealership to others they work with what ever problem you have going on to get you in a car weather it's a new car or used one and if your needing a car Yao is you More

by Prewitt.kaylyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Komissa Yao
Apr 13, 2024 -

Serra Toyota responded

Thank you for your high rating and recommendation. It's always a pleasure to help our customers like you find the right car, new or used. We're also glad to hear about your positive experience with Yao at Serra Toyota Birmingham.

January 01, 2024

I had a great experience at Serra Toyota as always Thank you see you next time More

by ernest.sanders2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mahan, Matt Patterson
Apr 13, 2024 -

Serra Toyota responded

We appreciate your positive feedback about Serra Toyota Birmingham. Looking forward to serve you in the future.

December 31, 2023

Serra Toyota is a great place and friendly people. Shaun has always been very polite More

by tinacamper775
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
Apr 13, 2024 -

Serra Toyota responded

Appreciate your positive feedback about Serra Toyota Birmingham and the kind words about Shaun's politeness. Thank you.

December 31, 2023

Great service provider and he recommended other services that will be needed in future. Also, did a great job on updating me on my service status. More

by J H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase, Matt Patterson
Apr 13, 2024 -

Serra Toyota responded

It sounds like you received excellent guidance and communication during your last visit to Serra Toyota Birmingham. It's crucial to know future needs for your vehicle, isn't it? Thank you for sharing and endorsing us so highly, we appreciate it immensely.

December 30, 2023

Shawn was awesome! Highly recommended! I would go to him again and again for sure. More

by Carnesha wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
Apr 12, 2024 -

Serra Toyota responded

We appreciate your kind words. Shawn and the rest of our team at Serra Toyota Birmingham strive to provide superior service. We look forward to assisting you in future endeavors.

December 30, 2023

Very nice sales lady. Very helpful explaining everything about the vehicle. I would definitely recommend Serra to anyone looking for a new vehicle. More

by Mwash0926
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz Jordan 5 stars
Apr 12, 2024 -

Serra Toyota responded

We're glad you had a positive experience at Serra Toyota Birmingham and appreciated the explanations about your new vehicle. Thank you for recommending us to others.

December 30, 2023

Interested in customer desire. Listens. No high pressure selling. Very patient. Attentive. Made multiple trips and decision changes they kept on working with us. We are repeat cus More

by mark.d.allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo Rubio, Matt Lawley
Apr 12, 2024 -

Serra Toyota responded

Thank you for appreciating the patient and attentive service at Serra Toyota Birmingham. We value our repeat customers, like yourself, who give us the chance to constantly work together. Your satisfaction is always our priority.

December 30, 2023

We had a wonderful experience buying our car! Montel did such a great job, he was amazing. His twin brother Montrel was very helpful as well! And Joel did a great job with financing. It was the b More

by utvolsfan001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Montel, Montrel, and Joel
December 30, 2023

Bruce Higgins provided a great experience on Thursday. He is very personable and easy to talk with. I would highly recommend him. We wanted to trade in my vehicle was able to do so with minimal hassle. In More

by carlyavery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Higgins, Gary D Wilson
Apr 13, 2024 -

Serra Toyota responded

Thank you for sharing your positive experience with Bruce Higgins and Gary at Serra Toyota Birmingham. They strive to make every customer experience easy and catered to their needs. Enjoy the 2024 RAV4 Hybrid!

December 26, 2023

Clean atmosphere. Friendly environment.Our contact person Shannon Grider was very professional,courteous and knowledgeable. I was impressed with the overall efficiency More

by Brasfield500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Grider, Matt Patterson
Apr 12, 2024 -

Serra Toyota responded

We're pleased you enjoyed the clean environment and friendly atmosphere at Serra Toyota Birmingham. It's great to hear that Shannon Grider professionally assisted you, taking good care of both your needs and your car. Here's wishing you a calm Christmas period as well - all the best.

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