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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,831 Reviews
Call Dealership (205) 623-2298
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,831 reviews

December 30, 2023

Shawn was awesome! Highly recommended! I would go to him again and again for sure. More

by Carnesha wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
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Apr 12, 2024 -

Serra Toyota responded

We appreciate your kind words. Shawn and the rest of our team at Serra Toyota Birmingham strive to provide superior service. We look forward to assisting you in future endeavors.

December 30, 2023

Very nice sales lady. Very helpful explaining everything about the vehicle. I would definitely recommend Serra to anyone looking for a new vehicle. More

by Mwash0926
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz Jordan 5 stars
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Apr 12, 2024 -

Serra Toyota responded

We're glad you had a positive experience at Serra Toyota Birmingham and appreciated the explanations about your new vehicle. Thank you for recommending us to others.

December 30, 2023

Interested in customer desire. Listens. No high pressure selling. Very patient. Attentive. Made multiple trips and decision changes they kept on working with us. We are repeat cus More

by mark.d.allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo Rubio, Matt Lawley
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Apr 12, 2024 -

Serra Toyota responded

Thank you for appreciating the patient and attentive service at Serra Toyota Birmingham. We value our repeat customers, like yourself, who give us the chance to constantly work together. Your satisfaction is always our priority.

December 30, 2023

We had a wonderful experience buying our car! Montel did such a great job, he was amazing. His twin brother Montrel was very helpful as well! And Joel did a great job with financing. It was the b More

by utvolsfan001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Montel, Montrel, and Joel
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December 30, 2023

Bruce Higgins provided a great experience on Thursday. He is very personable and easy to talk with. I would highly recommend him. We wanted to trade in my vehicle was able to do so with minimal hassle. In More

by carlyavery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Higgins, Gary D Wilson
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Apr 13, 2024 -

Serra Toyota responded

Thank you for sharing your positive experience with Bruce Higgins and Gary at Serra Toyota Birmingham. They strive to make every customer experience easy and catered to their needs. Enjoy the 2024 RAV4 Hybrid!

December 26, 2023

Clean atmosphere. Friendly environment.Our contact person Shannon Grider was very professional,courteous and knowledgeable. I was impressed with the overall efficiency More

by Brasfield500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Grider, Matt Patterson
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Apr 12, 2024 -

Serra Toyota responded

We're pleased you enjoyed the clean environment and friendly atmosphere at Serra Toyota Birmingham. It's great to hear that Shannon Grider professionally assisted you, taking good care of both your needs and your car. Here's wishing you a calm Christmas period as well - all the best.

December 25, 2023

Serra Toyota at Center Point has awesome people working there who offer exceptional service, very pleased with every experience with them! More

by Elle247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Parker, Angel Perez
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December 23, 2023

Great, fast, and efficient service. Customer service was top notch and everyone seemed to have knowledge of what you may be looking for More

by Kisha-Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Armstrong, Matt Lawley, Matt Patterson
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Apr 12, 2024 -

Serra Toyota responded

We appreciate your recognition of the efficient service and knowledgeable staff at Serra Toyota Birmingham. Thank you for sharing your positive experience.

December 22, 2023

Fair, courteous, and professional from start to finish. The entire team worked together to Accomplish every aspect of the deal! A very pleasant experience that started and finished with the positive att More

by HRE II
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ALEXIS PHONN, Ronald Babice
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Apr 12, 2024 -

Serra Toyota responded

We appreciate your kind words about the professional team here at Serra Toyota Birmingham. Your positive experience with our salesperson Alexis is a testament to her commitment. Thank you for your support and rating us 5 stars.

December 22, 2023

Serra Toyota dealership does goodwork and the staff is friendly and the wait time is responsible. I have been going to them for years and would definitely recommend them to a friend. More

by vivian.ambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon , Matt Patterson
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Apr 12, 2024 -

Serra Toyota responded

It's good to know that you've experienced positivity at Serra Toyota Birmingham over the years and appreciate our efficient timing. We value having you in our circle and truly welcome your recommendations. Thank you!

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