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Serra Toyota
Birmingham, AL
2,840 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,840 reviews
May 05, 2019
New purchase of 4runner The whole experience was amazing! Erick did an excellent job showing me the 4runner as well as,explaining the whole process. The entire staff was ple The whole experience was amazing! Erick did an excellent job showing me the 4runner as well as,explaining the whole process. The entire staff was pleasant and very professional. Shannon did a wonderful job explaining the paperwork and a pleasure to deal with. I originally dealt with Nick when expressing interest. Nick was patient and was able to run some numbers and explain how everything would work. The customer experience was excellent and everyone should give them a chance. Brett DeLoach More
by Brett1154
Employees Worked With
Shannon Twitty, Nick Gregory, Erick Fitzpatrick
May 04, 2019
Great customer service I recently relocated to Birmingham and needed to find a dealership to service my vehicle. Mitch was my service rep and was very professional. He answe I recently relocated to Birmingham and needed to find a dealership to service my vehicle. Mitch was my service rep and was very professional. He answered all of my questions and was very prompt with my car status. I will definitely be returning. More
by jharris
Employees Worked With
Mitchell Kelly
May 03, 2019
Great customer service To sum it all up, i had a great experience with the best people in this dealership. They will just literally give the car away. I would strongly recom To sum it all up, i had a great experience with the best people in this dealership. They will just literally give the car away. I would strongly recommend this dealership and the best sales person which is Mr. Ahmadou Sow. More
by AIhernandez
Employees Worked With
Larry Lawson, Ahmadou Sow
May 02, 2019
Always so easy and professional I've Used Serra Toyota service for my Toyota vehicles. It is always a good experience and I trust their assessments and care of my vehicles I've Used Serra Toyota service for my Toyota vehicles. It is always a good experience and I trust their assessments and care of my vehicles More
by JonesRav4
Employees Worked With
Brian Milam
May 02, 2019
Excellent Customer Service Josh was great! He answered all our questions and explained everything so well and made sure all our needs were met. Also, everyone there has always Josh was great! He answered all our questions and explained everything so well and made sure all our needs were met. Also, everyone there has always been great too! Look forward returning in the future. More
by Pickles
Employees Worked With
Josh Woods
April 27, 2019
A dream come true Me and my husband loved our experience with Serra Toyota. Our salesman Larry Paulin aka Coach was excellent, he explained everything as we went throug Me and my husband loved our experience with Serra Toyota. Our salesman Larry Paulin aka Coach was excellent, he explained everything as we went through the whole process. He told us he could get us a better interest rate and payment, and that's just what he did. We never felt pressured, it was an overall relaxing experience. So if your in the market for a new or used car, stop by Serra Toyota and ask for Coach. More
by Destanie Rogers
Employees Worked With
Shannon Twitty, Larry Paulin
April 22, 2019
I am gravitate to Respect of my presences of The BUSINESS I received Nothing But The utmost Respect , KINDNESS , Responses to All my Questions and Getting to choose my Car & Color . Thank you BEH DOLI & All T I received Nothing But The utmost Respect , KINDNESS , Responses to All my Questions and Getting to choose my Car & Color . Thank you BEH DOLI & All The Wonderful Staff at This DEALERSHIP. More
by Bamagirl65
Employees Worked With
Beh Doli
April 22, 2019
Great service I absolutely love and appreciate the service i was given by Michael sides! Keep up the great work .. thanks for being such a big help. I absolutely love and appreciate the service i was given by Michael sides! Keep up the great work .. thanks for being such a big help. More
by Benjiee
Employees Worked With
Michael Sides
April 10, 2019
Shop here Michael Sides was a great help. Knew what car we need just from what our situation was and worked to get us the best deal. Michael Sides was a great help. Knew what car we need just from what our situation was and worked to get us the best deal. More
by Prenfrow
Employees Worked With
Michael Sides
April 10, 2019
Came from texas, drove back in a new car Came all the way from texas to buy a new vehicle, got to test drive everything i wanted to look at. Got a great deal on a preowened vehicle Came all the way from texas to buy a new vehicle, got to test drive everything i wanted to look at. Got a great deal on a preowened vehicle More
by Der134
Employees Worked With
Chris Ziadie, Michael Sides
