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Serra Toyota
Birmingham, AL
2,835 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 16, 2019
Great experience My overall experience in purchasing a Land Cruiser at Serra Toyota was excellent. The salesman who worked with me (Kelvin Dancy) couldn’t have been mo My overall experience in purchasing a Land Cruiser at Serra Toyota was excellent. The salesman who worked with me (Kelvin Dancy) couldn’t have been more helpful or knowledgeable. I’ll gladly recommend Serra Toyota to my friends and family. More
by Luv my ride
Employees Worked With
Kelvin Dancy is the best automobile sales person I’ve ever encountered. , Nick Gregory
May 15, 2019
Exceptional Customer Service I stopped at Serra Toyota to get my car serviced for the 15K because I just happened to be out that way. Hunter was my serviceman. He told me that I h I stopped at Serra Toyota to get my car serviced for the 15K because I just happened to be out that way. Hunter was my serviceman. He told me that I had a nail in my tire and how much it would cost to be fixed. I didn't have any money with me at all so I'd need to go all the way back home to get my purse. Hunter said he didn't want me driving on the tire like that and since they already had it on the lift he'd tell them to go ahead and fix the tire. He told me to bring the money back the next time I was out that way. This was my first time going to Serra Toyota so this man didn't know me at all. He didn't know if I'd come back. Well of course I went back to pay them for fixing the tire. And because of Hunter's exceptional customer service, I'll be going back from now on. More
by Jewelisajewel3
Employees Worked With
Hunter Parker
May 14, 2019
Toyota tacoma Thanks Michael Sides. Bought a Toyota Tacoma today and he went with me to return my rental car and help me drop it off. Thanks! Thanks Michael Sides. Bought a Toyota Tacoma today and he went with me to return my rental car and help me drop it off. Thanks! More
by Tacoma37
Employees Worked With
Calvin Smith, Michael Sides
May 11, 2019
Very easy to deal with I called Morgan Smith and explained to him what I was looking for. I went over to the dealership and we put a deal together in no time. Morgan is very I called Morgan Smith and explained to him what I was looking for. I went over to the dealership and we put a deal together in no time. Morgan is very professional and courteous. Would highly recommend buying a vehicle from him and the dealership. More
by Jcollinspie76
Employees Worked With
Morgan Smith
May 05, 2019
Awesome Service The first service appointment for me was nothing short of awesome. Friendly staff , courteous customer service, and maintenance advisors who care. Bes The first service appointment for me was nothing short of awesome. Friendly staff , courteous customer service, and maintenance advisors who care. Best decision I ever made to purchase a vehicle here and have it serviced at Serra Toyota. More
by Tlee08
Employees Worked With
Shawn Jenkins, Matt Patterson
May 05, 2019
New purchase of 4runner The whole experience was amazing! Erick did an excellent job showing me the 4runner as well as,explaining the whole process. The entire staff was ple The whole experience was amazing! Erick did an excellent job showing me the 4runner as well as,explaining the whole process. The entire staff was pleasant and very professional. Shannon did a wonderful job explaining the paperwork and a pleasure to deal with. I originally dealt with Nick when expressing interest. Nick was patient and was able to run some numbers and explain how everything would work. The customer experience was excellent and everyone should give them a chance. Brett DeLoach More
by Brett1154
Employees Worked With
Shannon Twitty, Nick Gregory, Erick Fitzpatrick
May 04, 2019
Great customer service I recently relocated to Birmingham and needed to find a dealership to service my vehicle. Mitch was my service rep and was very professional. He answe I recently relocated to Birmingham and needed to find a dealership to service my vehicle. Mitch was my service rep and was very professional. He answered all of my questions and was very prompt with my car status. I will definitely be returning. More
by jharris
Employees Worked With
Mitchell Kelly
May 03, 2019
Great customer service To sum it all up, i had a great experience with the best people in this dealership. They will just literally give the car away. I would strongly recom To sum it all up, i had a great experience with the best people in this dealership. They will just literally give the car away. I would strongly recommend this dealership and the best sales person which is Mr. Ahmadou Sow. More
by AIhernandez
Employees Worked With
Larry Lawson, Ahmadou Sow
May 02, 2019
Excellent Customer Service Josh was great! He answered all our questions and explained everything so well and made sure all our needs were met. Also, everyone there has always Josh was great! He answered all our questions and explained everything so well and made sure all our needs were met. Also, everyone there has always been great too! Look forward returning in the future. More
by Pickles
Employees Worked With
Josh Woods
May 02, 2019
Always so easy and professional I've Used Serra Toyota service for my Toyota vehicles. It is always a good experience and I trust their assessments and care of my vehicles I've Used Serra Toyota service for my Toyota vehicles. It is always a good experience and I trust their assessments and care of my vehicles More
by JonesRav4
Employees Worked With
Brian Milam
