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Serra Toyota
Birmingham, AL
2,835 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,835 reviews
June 11, 2019
Simply.......A great visit and honesty!!!! I trusted the salesman the first time I met him,it really helps when you can trust someone,especially when your making a large purchase,not to mention I trusted the salesman the first time I met him,it really helps when you can trust someone,especially when your making a large purchase,not to mention it was a family purchase. Now even though it took a few phone calls and a couple of days,it worked out best for both the salesman and my family. Not one time was I harassed or felt pressured.Morgan Smith represented Serra Toyota to the fullest, some dealers/salesman might consider using his style as a company model to follow! More
by Joshua1:9
Employees Worked With
Morgan Smith
June 10, 2019
Exceptional and knowledgeable. Serra environment is so welcoming and everybody over there is friendly. Waiting room for service dept is comfy with tv and WiFi on top of that them se Serra environment is so welcoming and everybody over there is friendly. Waiting room for service dept is comfy with tv and WiFi on top of that them serve refreshments. More
by Kagz
Employees Worked With
Beh Doli, Matt Patterson
June 08, 2019
Good service and informative Have been a customer for cars and service since mid 1980’s. First choice for me. I have always received good information on any possible signs of serv Have been a customer for cars and service since mid 1980’s. First choice for me. I have always received good information on any possible signs of service parts that may need attention at next visit. Always have answers to my questions. More
by Lizard
Employees Worked With
Josh Mize, Cordell Scott
June 05, 2019
Great experience! I absolutely LOVE my new car! It drives like a dream and is super comfortable! It has so much room, more than the older Rav4's. Would highly recommend I absolutely LOVE my new car! It drives like a dream and is super comfortable! It has so much room, more than the older Rav4's. Would highly recommend this vehicle. Go to Serra Toyota and ask for Guy Taylor! More
by Rav4girl
Employees Worked With
Larry Lawson, Shannon Twitty, Guy Taylor
June 05, 2019
My Toyota Camry experience From the time of my arrival, the atmosphere was pleasant. The service lady was friendly and courteous. The salesmen were coming out of a sales meeting From the time of my arrival, the atmosphere was pleasant. The service lady was friendly and courteous. The salesmen were coming out of a sales meeting and were so hyped up, it was like at a pep rally. All the customers were hyped. The refreshment area was clean and had donuts, coffee, and a manicurist. My service experience was great! More
by Bluegirl58
Employees Worked With
Crystal Sherer
June 03, 2019
Great buying experience, no hassle buying. Shawn made my buying experience great. I will recommend Serra Toyota to anyone who is shopping for a new vehicle. You will not go wrong shopp buying. Shawn made my buying experience great. I will recommend Serra Toyota to anyone who is shopping for a new vehicle. You will not go wrong shopping at Serra. More
by Gene
Employees Worked With
Brett Hickman, Shawn Jenkins
June 03, 2019
Salesman Quinton was very friendly and eager to sale. He’s answered my phone call and got me a answer even after the sale. I would recommend Quinton Quinton was very friendly and eager to sale. He’s answered my phone call and got me a answer even after the sale. I would recommend Quinton More
by DRW
Employees Worked With
Brett Hickman, Quinton Smith
June 02, 2019
Great experience with staff at the dealer A knowledgeable and friendly staff listened to our needs and desires for a new family vehicle, presented several options, and found the perfect fit f A knowledgeable and friendly staff listened to our needs and desires for a new family vehicle, presented several options, and found the perfect fit for us. More
by KCA
Employees Worked With
Rashad, Shannon Twitty
June 01, 2019
Great Experience! This was my second experience here and as always it was wonderful! Kelvin, who helped me with the purchase of my new car was so helpful, understandin This was my second experience here and as always it was wonderful! Kelvin, who helped me with the purchase of my new car was so helpful, understanding and honest during the process and you dont find that too often! He was so great to work with! I would reccomend this dealership to anyone who's in the market of looking for a new or used car! More
by Sahara89
Employees Worked With
Brett Hickman, Kelvin Dancy
May 31, 2019
Very friendly service I bought my car from this dealer and have had it serviced there since. This last time, the mechanic was particularly helpful and friendly. He went a I bought my car from this dealer and have had it serviced there since. This last time, the mechanic was particularly helpful and friendly. He went an extra mile to look up my account and learned that I had a prepaid account, so did not have to pay for service (the last mechanic had overlooked that and I had paid). I would definitely ask for the same service person again. More
by LucretiaMott
Employees Worked With
His last name was Wood and he was very good.
