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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,835 Reviews
Call Dealership (205) 623-2298
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,835 reviews

January 08, 2024

They are friendly and seem to know what they are doing. They are well organized. More

by Lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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Apr 13, 2024 -

Serra Toyota responded

We are glad to hear you found our team at Serra Toyota Birmingham friendly, knowledgeable and well organized. It's important for us to provide you with great service. Thank you for your high rating.

January 08, 2024

Great experience. Friendly staff that go above and beyond to assist you in completing your deal. From the time you step through the door all staff was courteous and at More

by bclemmons12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Galloway
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Apr 13, 2024 -

Serra Toyota responded

We're glad to hear you had a positive experience with our hardworking staff at Serra Toyota Birmingham. We take pride in assisting customers throughout the process, ensuring that everyone who walks through our door is met with courtesy and attentiveness. Thank you very much for your high rating.

January 08, 2024

Staff are helpful and knowledgeable and are willing to work with you. Michael Shinkle was exceptionally helpful in getting me into my new vehicle. More

by mwinslett1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Shinkle
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Apr 13, 2024 -

Serra Toyota responded

We appreciate your kind words about the staff here at Serra Toyota Birmingham. It's great to hear that Michael Shinkle helped ease your transition into a new vehicle. Thank you for choosing us!

January 07, 2024

Great to work with Erick, Frank and Sean on the deals! Will go back in the future! More

by Zmcginnis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank and Sean, Ronald Babice, Erick Fitzpatrick
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Apr 13, 2024 -

Serra Toyota responded

We appreciate your kind words about the work of Erick, Frank, and Sean at Serra Toyota Birmingham. It's encouraging to know you found your experience satisfactory. We look forward to continuing our service in the future.

January 06, 2024

Abdoul is the best! He has the patience of Job! 😄 Made it a great experience. More

by TKeane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdoul and Joel
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Apr 13, 2024 -

Serra Toyota responded

We appreciate your high rating and are glad that Abdoul made it a successful experience for you at Serra Toyota Birmingham. Your recognition is appreciated, see you next time.

January 06, 2024

Sales people knew what we wanted before we knew what we wanted and told mo lies More

by mn71163
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow, Beh Doli
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Apr 13, 2024 -

Serra Toyota responded

Your review is much appreciated. It's refreshing to hear that the sales department at Serra Toyota Birmingham was able to understand and meet your needs accurately and honestly. Thank you for sharing this experience with us.

January 06, 2024

Good evening Serra staff! !! I just want y’all to know my salesman Rock!!! Hala& Kelvin was great made my car search less stressful!!! So if anyone looking for a car go to Serr More

by mariepham83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Harbison
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Apr 13, 2024 -

Serra Toyota responded

We appreciate your positive feedback regarding our sales team and finance department at Serra Toyota Birmingham. It pleases us to know that Hala and Kelvin could assist in making your car search less stressful. Thanks for choosing us!

January 05, 2024

I’ve used Serra Toyota for years and have always been satisfied. Dennis Wood always gives excellent service. More

by Arno1576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Smith, Matt Lawley, Tim Mergenthal, Matt Patterson
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Apr 13, 2024 -

Serra Toyota responded

We appreciate your ongoing support over the years. Dennis Wood at Serra Toyota Birmingham and our team aim to provide top-notch service. Thank you for writing this positive review.

January 04, 2024

Very personable. Everyone very friendly. I loved the customary message which was excellent!! They also were very informative about the things that my car needed as More

by cinecap
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins, Gary Wilson
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Apr 13, 2024 -

Serra Toyota responded

We're pleased to hear you found our team at Serra Toyota Birmingham informative and attentive. Our customary message and detail-oriented approach aim to meet all your car needs. Thank you for sharing your positive review!

January 03, 2024

Ebtesam Sam at Serra Toyota gave me excellent service, was very knowledgeable and answered all my questions. She was very friendly and had the perfect attitude. I would absolutely do business with her aga More

by rileycarol99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ebtesam Sam
Report | Print
Apr 13, 2024 -

Serra Toyota responded

Thank you for the 5-star rating. It's really encouraging to hear about your productive interaction with our staff at Serra Toyota Birmingham. We value your trust in us and look forward to serving you again soon.

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