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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,831 Reviews
Call Dealership (205) 623-2298
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,831 reviews

January 06, 2024

Abdoul is the best! He has the patience of Job! 😄 Made it a great experience. More

by TKeane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdoul and Joel
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Apr 13, 2024 -

Serra Toyota responded

We appreciate your high rating and are glad that Abdoul made it a successful experience for you at Serra Toyota Birmingham. Your recognition is appreciated, see you next time.

January 06, 2024

Sales people knew what we wanted before we knew what we wanted and told mo lies More

by mn71163
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow, Beh Doli
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Apr 13, 2024 -

Serra Toyota responded

Your review is much appreciated. It's refreshing to hear that the sales department at Serra Toyota Birmingham was able to understand and meet your needs accurately and honestly. Thank you for sharing this experience with us.

January 06, 2024

Good evening Serra staff! !! I just want y’all to know my salesman Rock!!! Hala& Kelvin was great made my car search less stressful!!! So if anyone looking for a car go to Serr More

by mariepham83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Harbison
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Apr 13, 2024 -

Serra Toyota responded

We appreciate your positive feedback regarding our sales team and finance department at Serra Toyota Birmingham. It pleases us to know that Hala and Kelvin could assist in making your car search less stressful. Thanks for choosing us!

January 05, 2024

I’ve used Serra Toyota for years and have always been satisfied. Dennis Wood always gives excellent service. More

by Arno1576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Smith, Matt Lawley, Tim Mergenthal, Matt Patterson
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Apr 13, 2024 -

Serra Toyota responded

We appreciate your ongoing support over the years. Dennis Wood at Serra Toyota Birmingham and our team aim to provide top-notch service. Thank you for writing this positive review.

January 04, 2024

Very personable. Everyone very friendly. I loved the customary message which was excellent!! They also were very informative about the things that my car needed as More

by cinecap
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins, Gary Wilson
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Apr 13, 2024 -

Serra Toyota responded

We're pleased to hear you found our team at Serra Toyota Birmingham informative and attentive. Our customary message and detail-oriented approach aim to meet all your car needs. Thank you for sharing your positive review!

January 03, 2024

Ebtesam Sam at Serra Toyota gave me excellent service, was very knowledgeable and answered all my questions. She was very friendly and had the perfect attitude. I would absolutely do business with her aga More

by rileycarol99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ebtesam Sam
Report | Print
Apr 13, 2024 -

Serra Toyota responded

Thank you for the 5-star rating. It's really encouraging to hear about your productive interaction with our staff at Serra Toyota Birmingham. We value your trust in us and look forward to serving you again soon.

January 01, 2024

I would most definitely recommend this dealership to others they work with what ever problem you have going on to get you in a car weather it's a new car or used one and if your needing a car Yao is you More

by Prewitt.kaylyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Komissa Yao
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Apr 13, 2024 -

Serra Toyota responded

Thank you for your high rating and recommendation. It's always a pleasure to help our customers like you find the right car, new or used. We're also glad to hear about your positive experience with Yao at Serra Toyota Birmingham.

January 01, 2024

I had a great experience at Serra Toyota as always Thank you see you next time More

by ernest.sanders2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mahan, Matt Patterson
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Apr 13, 2024 -

Serra Toyota responded

We appreciate your positive feedback about Serra Toyota Birmingham. Looking forward to serve you in the future.

December 31, 2023

Serra Toyota is a great place and friendly people. Shaun has always been very polite More

by tinacamper775
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
Report | Print
Apr 13, 2024 -

Serra Toyota responded

Appreciate your positive feedback about Serra Toyota Birmingham and the kind words about Shaun's politeness. Thank you.

December 31, 2023

Great service provider and he recommended other services that will be needed in future. Also, did a great job on updating me on my service status. More

by J H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase, Matt Patterson
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Apr 13, 2024 -

Serra Toyota responded

It sounds like you received excellent guidance and communication during your last visit to Serra Toyota Birmingham. It's crucial to know future needs for your vehicle, isn't it? Thank you for sharing and endorsing us so highly, we appreciate it immensely.

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