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Serra Toyota
Birmingham, AL
2,835 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 20, 2019
Very helpful Worked with Josh Richie... he’s the best! He was kind, knowledgeable and willing to help me find a car I would like and could afford! I would recomme Worked with Josh Richie... he’s the best! He was kind, knowledgeable and willing to help me find a car I would like and could afford! I would recommend others visit Serra Toyota, and Mr Richie. More
by haddox22
Employees Worked With
Josh Richie
August 20, 2019
Purchase : Great sales person. ( Josh Richie ). Showed us multiple vehicles, explaining the difference between the vehicles. Very knowledgeable. We purchased a T Great sales person. ( Josh Richie ). Showed us multiple vehicles, explaining the difference between the vehicles. Very knowledgeable. We purchased a Toyota RAV4. We were very pleased. More
by Toyota 19
Employees Worked With
Josh Richie - sales , Brett Hickman
August 16, 2019
Good work BUT E-x-t-r-e-m-e-l-y Slow I took my 2005 Toyota Tundra in for an oil change and tire rotation and balance. I was told it would take 1 - 1 1/2 hours. When I signed in, I was t I took my 2005 Toyota Tundra in for an oil change and tire rotation and balance. I was told it would take 1 - 1 1/2 hours. When I signed in, I was told I had to get my cabin filter replaced and my rear brakes cleaned and adjusted to maintain my Tires For Life program. I have no idea how the cabin air filter affects the tires. Since they were working on the rear brakes, I asked that they adjust the emergency brake. After 3 hours, they brought the truck out and said it was ready. I checked and the emergency brake had not been adjusted. They took it back and after another 1 hour, they brought it out. 4 hours total. Ridiculous. More
by Sam
Employees Worked With
Josh Wood, Assistant Service Manager
August 16, 2019
Dealing with Serra Toyota for 12 years. Beh Doli allowed me the opportunity to buy the car I fell in love with yesterday. He was very informative, knowledgeable and a pleasure to do business Beh Doli allowed me the opportunity to buy the car I fell in love with yesterday. He was very informative, knowledgeable and a pleasure to do business. Over the 12 years we’ve done business with Serra Toyota, we had the pleasure to meet Matt in the maintenance department and because of him and the great service, we keep coming back. Now I can add Beh to the list of reasons we like your dealership. Thank you. More
by Janet123
Employees Worked With
Larry Lawson, Beh Doli
August 16, 2019
Returning customers We have bought several cars from Serra and Morgan Smith. We are always very satisfied! Morgan is very knowledgeable about the cars and always works ha We have bought several cars from Serra and Morgan Smith. We are always very satisfied! Morgan is very knowledgeable about the cars and always works hard to meet our needs. More
by cgraves
Employees Worked With
Brett Hickman, Morgan Smith
August 12, 2019
Josh, my service writer, provided outstanding service and co My service writer, Jish Mize, was professional, courteous, and helpful. He also remembered my name! I will seek to see him personally for each of my f My service writer, Jish Mize, was professional, courteous, and helpful. He also remembered my name! I will seek to see him personally for each of my future service visits. He represents the dealership extremely well. More
by preacherman
Employees Worked With
Josh Mize
August 09, 2019
Friendly and easy I have bought 3 vehicles from Serra Toyota and every time has been a great experience. I love this dealership and how easy it is to work with the sale I have bought 3 vehicles from Serra Toyota and every time has been a great experience. I love this dealership and how easy it is to work with the sales people and finance department. More
by Jlen13
Employees Worked With
Chris McDaniel, Larry Paulin
August 07, 2019
Awesome Service First visit to Serra Toyota and was not disappointed. Courteous and fast service. They identified a recall and completed same day. It’s not the closes First visit to Serra Toyota and was not disappointed. Courteous and fast service. They identified a recall and completed same day. It’s not the closest Toyota dealership to my home but they are my ‘go to’ dealership! More
by Steve L
Employees Worked With
Ronald Babice, Matt Patterson
August 04, 2019
Excellent Gary Wilson and Kainaan were the best from the beginning of just looking to the end also Matt Lawley could not have asked for a better place to but I Gary Wilson and Kainaan were the best from the beginning of just looking to the end also Matt Lawley could not have asked for a better place to but I will be back! More
by Cdbaker
Employees Worked With
Gary Wilson and Kainaan, Chris Ziadie, Matt Lawley
August 02, 2019
Great!!!! I had the best experience ever.. Me been a first time car buyer beh and Ryan at took very good car of me and made sure I was in the best car for me a I had the best experience ever.. Me been a first time car buyer beh and Ryan at took very good car of me and made sure I was in the best car for me and my kids thanks again guys!!!! More
by Maree2019@
Employees Worked With
Beh Doli
