
Serra Toyota
Birmingham, AL
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Blessing!!! Richie sold my husband and me a brand new Toyota Camry and it was such a great experience! We were hesitant to purchase a new vehicle, but he helped u Richie sold my husband and me a brand new Toyota Camry and it was such a great experience! We were hesitant to purchase a new vehicle, but he helped us tremendously and worked with our finances to meet our needs. He put us in a beautiful vehicle with only 3 miles on it!!! Being basically the first person to ever drive a vehicle is such an awesome feeling! They were a great crew, not pushy, allowed us time to discuss and pray about it before making the decision to purchase and scheduled our first service for us. The vehicle was cleaned and the gas tank was filled up before we drove off the lot! Absolutely wonderful experience! I will never go anywhere else for our vehicle needs after the treatment we were given here!!! 10/5 would recommend! More
New RAV4 Owner We visited Serra Toyota to check out a RAV4 for our family. Our salesman, Josh Richie, was very helpful and knowledgeable in showing us different m We visited Serra Toyota to check out a RAV4 for our family. Our salesman, Josh Richie, was very helpful and knowledgeable in showing us different models. He spent a lot of time with us, and we are now proud owners of a RAV4. Great salesman and a pleasant car buying experience! More
Easy experience. Sales was able to help me and my family flawlessly. They walked me through my process and made me understand my buying process. My family and I had Sales was able to help me and my family flawlessly. They walked me through my process and made me understand my buying process. My family and I had a great car buying experience. More
My experience with Serra Toyota My experience with Morgan Smith and Serra Toyota was excellent. They had exactly what I was looking for and there was no pressure. Morgan spent hours My experience with Morgan Smith and Serra Toyota was excellent. They had exactly what I was looking for and there was no pressure. Morgan spent hours with me and made me feel like I was his most important customer ever. I will be telling everyone in the market for a vehicle to come see Morgan. I am so pleased the way I everything turned out. Morgan and the staff went above and beyond to make me feel at ease about making this purchase. I give Morgan and Serra Toyota a 10 out of 10! More
Purchase Don’t see my salesman listed. Jerry Cheng. Enjoyed working with him. Very efficient. I mentioned I don’t like long negotiations and he made his part q Don’t see my salesman listed. Jerry Cheng. Enjoyed working with him. Very efficient. I mentioned I don’t like long negotiations and he made his part quick. More
Very helpful Worked with Josh Richie... he’s the best! He was kind, knowledgeable and willing to help me find a car I would like and could afford! I would recomme Worked with Josh Richie... he’s the best! He was kind, knowledgeable and willing to help me find a car I would like and could afford! I would recommend others visit Serra Toyota, and Mr Richie. More
Purchase : Great sales person. ( Josh Richie ). Showed us multiple vehicles, explaining the difference between the vehicles. Very knowledgeable. We purchased a T Great sales person. ( Josh Richie ). Showed us multiple vehicles, explaining the difference between the vehicles. Very knowledgeable. We purchased a Toyota RAV4. We were very pleased. More
Good work BUT E-x-t-r-e-m-e-l-y Slow I took my 2005 Toyota Tundra in for an oil change and tire rotation and balance. I was told it would take 1 - 1 1/2 hours. When I signed in, I was t I took my 2005 Toyota Tundra in for an oil change and tire rotation and balance. I was told it would take 1 - 1 1/2 hours. When I signed in, I was told I had to get my cabin filter replaced and my rear brakes cleaned and adjusted to maintain my Tires For Life program. I have no idea how the cabin air filter affects the tires. Since they were working on the rear brakes, I asked that they adjust the emergency brake. After 3 hours, they brought the truck out and said it was ready. I checked and the emergency brake had not been adjusted. They took it back and after another 1 hour, they brought it out. 4 hours total. Ridiculous. More
Returning customers We have bought several cars from Serra and Morgan Smith. We are always very satisfied! Morgan is very knowledgeable about the cars and always works ha We have bought several cars from Serra and Morgan Smith. We are always very satisfied! Morgan is very knowledgeable about the cars and always works hard to meet our needs. More
Dealing with Serra Toyota for 12 years. Beh Doli allowed me the opportunity to buy the car I fell in love with yesterday. He was very informative, knowledgeable and a pleasure to do business Beh Doli allowed me the opportunity to buy the car I fell in love with yesterday. He was very informative, knowledgeable and a pleasure to do business. Over the 12 years we’ve done business with Serra Toyota, we had the pleasure to meet Matt in the maintenance department and because of him and the great service, we keep coming back. Now I can add Beh to the list of reasons we like your dealership. Thank you. More