
Serra Toyota
Birmingham, AL
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Great experience Jerry was great. Very attentive and with good follow up. Kept appointment on time and moved things along. Listened to what we wanted and delivered. Ma Jerry was great. Very attentive and with good follow up. Kept appointment on time and moved things along. Listened to what we wanted and delivered. Made us a good and fair deal which is all we wanted. Shannon at financing did a great job as well. Very honest, patient and professional. More
Excellent service/friendly staff I had an amazing experience. Fun and friendly staff. Helpful and understanding. Very courteous. Will definitely recommend this dealership to others. B I had an amazing experience. Fun and friendly staff. Helpful and understanding. Very courteous. Will definitely recommend this dealership to others. Brandon and Noah made me feel at home and walked me through every step along the way. They answered every question I had with no hesitation. More
Anthousiastic, loyal I'm happy for here loyalty, great customer service she carry out to serve me. I would recommended here to many of friend that wanted to buy TOYOTA an I'm happy for here loyalty, great customer service she carry out to serve me. I would recommended here to many of friend that wanted to buy TOYOTA and also thanks for the consideration. More
Serra will make it happen The best ever. I didnt spend a shift at the dealership i told them exactly what i wanted and under my circumstances they still made it happen. The best ever. I didnt spend a shift at the dealership i told them exactly what i wanted and under my circumstances they still made it happen. More
Blessing!!! Richie sold my husband and me a brand new Toyota Camry and it was such a great experience! We were hesitant to purchase a new vehicle, but he helped u Richie sold my husband and me a brand new Toyota Camry and it was such a great experience! We were hesitant to purchase a new vehicle, but he helped us tremendously and worked with our finances to meet our needs. He put us in a beautiful vehicle with only 3 miles on it!!! Being basically the first person to ever drive a vehicle is such an awesome feeling! They were a great crew, not pushy, allowed us time to discuss and pray about it before making the decision to purchase and scheduled our first service for us. The vehicle was cleaned and the gas tank was filled up before we drove off the lot! Absolutely wonderful experience! I will never go anywhere else for our vehicle needs after the treatment we were given here!!! 10/5 would recommend! More
Morgan Smith is the man! Found the perfect car for us and within budget! Walked us through every step and even setup our phone to the car and showed us how everything worked. Found the perfect car for us and within budget! Walked us through every step and even setup our phone to the car and showed us how everything worked. Such a great guy and also went out of his way to give us lunch and watermelon. Definitely suggest using Morgan Smith for all your car needs!! Shannon in the finance department was also very helpful when discussing optional insurances. More
New RAV4 Owner We visited Serra Toyota to check out a RAV4 for our family. Our salesman, Josh Richie, was very helpful and knowledgeable in showing us different m We visited Serra Toyota to check out a RAV4 for our family. Our salesman, Josh Richie, was very helpful and knowledgeable in showing us different models. He spent a lot of time with us, and we are now proud owners of a RAV4. Great salesman and a pleasant car buying experience! More
Easy experience. Sales was able to help me and my family flawlessly. They walked me through my process and made me understand my buying process. My family and I had Sales was able to help me and my family flawlessly. They walked me through my process and made me understand my buying process. My family and I had a great car buying experience. More
My experience with Serra Toyota My experience with Morgan Smith and Serra Toyota was excellent. They had exactly what I was looking for and there was no pressure. Morgan spent hours My experience with Morgan Smith and Serra Toyota was excellent. They had exactly what I was looking for and there was no pressure. Morgan spent hours with me and made me feel like I was his most important customer ever. I will be telling everyone in the market for a vehicle to come see Morgan. I am so pleased the way I everything turned out. Morgan and the staff went above and beyond to make me feel at ease about making this purchase. I give Morgan and Serra Toyota a 10 out of 10! More
Purchase Don’t see my salesman listed. Jerry Cheng. Enjoyed working with him. Very efficient. I mentioned I don’t like long negotiations and he made his part q Don’t see my salesman listed. Jerry Cheng. Enjoyed working with him. Very efficient. I mentioned I don’t like long negotiations and he made his part quick. More