
Serra Toyota
Birmingham, AL
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Bar is raised each time I recently purchase my 4th 4 Runner at Serra Toyota in 10 years. The dealership is not convenient to where I live, but I keep coming back for the serv I recently purchase my 4th 4 Runner at Serra Toyota in 10 years. The dealership is not convenient to where I live, but I keep coming back for the service and attention that I receive. Larry "COACH" Paulin is my new go to guy at Serra. He, along with the assist from sales manager Chris McDaneil and finance manager Nick Gregory, got me in and out in 3 hours. These 3 guys made this the best car buying experience I have ever had. Thank you guys for treating me like a king. More
Excellent customer service. David gave me great customer service. He also helped me get my rental car turned back in. He also made sure the car was clean and detailed before I go David gave me great customer service. He also helped me get my rental car turned back in. He also made sure the car was clean and detailed before I got it. More
Great Customer Service Was able to re-schedule my appointment for one day earlier. Although I arrived almost an hour before my service appointment, they got me in and out as Was able to re-schedule my appointment for one day earlier. Although I arrived almost an hour before my service appointment, they got me in and out as quickly. Although I bought my Toyota used, Brian Milam checked the records and found it was still under ToyoCare. More
Awesome experience I couldn’t have asked for the buying experience to go any smoother.. the staff was extremely friendly. The salesperson was very prepared and helpful! I couldn’t have asked for the buying experience to go any smoother.. the staff was extremely friendly. The salesperson was very prepared and helpful! More
Quick, reliable service The service was completed in a reasonably short time. I was compltely satisfied with the service representive's attention to to me and my service req The service was completed in a reasonably short time. I was compltely satisfied with the service representive's attention to to me and my service requirements. More
2019 4runner SR5 Justin and Richie were awesome. Ask for them by name. Very personable and thorough. Hard workers and made sure I was taken care of. I was very comfort Justin and Richie were awesome. Ask for them by name. Very personable and thorough. Hard workers and made sure I was taken care of. I was very comfortable and pleased with their professionalism More
AWESOME GREAT PERSONALITY carsales Lady the best she was Ama My rating was given because of the GREAT SALES LADY'S AND THE SALES MEN TOO ARE AWESOME, VERY HELPFUL, FAST DIDN'T TAKE LONG TO GET THE JOB DONE AND M My rating was given because of the GREAT SALES LADY'S AND THE SALES MEN TOO ARE AWESOME, VERY HELPFUL, FAST DIDN'T TAKE LONG TO GET THE JOB DONE AND ME OUT THE DOOR WITH MY NEW CAR. More
Painless purchase I had an amazing experience with Yao and purchasing my 2018 Mazda CX-9. It was virtually pain free. I would definitely recommend him as a salesman and I had an amazing experience with Yao and purchasing my 2018 Mazda CX-9. It was virtually pain free. I would definitely recommend him as a salesman and this dealership as a whole to anyone. More
Experience Mike Manson was very kind and worked very hard to get me a good deal. I appreciate his efforts and attention to detail in the negotiation portion of t Mike Manson was very kind and worked very hard to get me a good deal. I appreciate his efforts and attention to detail in the negotiation portion of the process. More
Quick service Negotiated everything over text and phone and walked in with no surprises. They had me in and out with a new car in just over an hour. Negotiated everything over text and phone and walked in with no surprises. They had me in and out with a new car in just over an hour. More