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Serra Toyota

Birmingham, AL

4.8
2,835 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,835 reviews

September 26, 2019

Bar is raised each time I recently purchase my 4th 4 Runner at Serra Toyota in 10 years. The dealership is not convenient to where I live, but I keep coming back for the serv More

by Steve Latham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris McDaniel, Larry Paulin, Nick Gregory
September 25, 2019

Excellent customer service. David gave me great customer service. He also helped me get my rental car turned back in. He also made sure the car was clean and detailed before I go More

by Rav4 owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David VanDusen
September 24, 2019

Great Customer Service Was able to re-schedule my appointment for one day earlier. Although I arrived almost an hour before my service appointment, they got me in and out as More

by ToyotaTacoma2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Milam
September 24, 2019

Awesome experience I couldn’t have asked for the buying experience to go any smoother.. the staff was extremely friendly. The salesperson was very prepared and helpful! More

by CLJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VanDerrik Long
September 24, 2019

Quick, reliable service The service was completed in a reasonably short time. I was compltely satisfied with the service representive's attention to to me and my service req More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Myers, Jerry Cheng
September 18, 2019

2019 4runner SR5 Justin and Richie were awesome. Ask for them by name. Very personable and thorough. Hard workers and made sure I was taken care of. I was very comfort More

by Tiffanyfortide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Hickman, Josh Richie
September 18, 2019

AWESOME GREAT PERSONALITY carsales Lady the best she was Ama My rating was given because of the GREAT SALES LADY'S AND THE SALES MEN TOO ARE AWESOME, VERY HELPFUL, FAST DIDN'T TAKE LONG TO GET THE JOB DONE AND M More

by Sassyh77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Hickman, Shawn Jenkins, Tim Mergenthal, Matt Patterson, Erick Fitzpatrick, Samantha Johnson
September 18, 2019

Painless purchase I had an amazing experience with Yao and purchasing my 2018 Mazda CX-9. It was virtually pain free. I would definitely recommend him as a salesman and More

by SaraM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Smitty, Matt Lawley, Komissa Yao
September 17, 2019

Experience Mike Manson was very kind and worked very hard to get me a good deal. I appreciate his efforts and attention to detail in the negotiation portion of t More

by Bsalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mergenthal, Michael Mahan
September 17, 2019

Quick service Negotiated everything over text and phone and walked in with no surprises. They had me in and out with a new car in just over an hour. More

by Brand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Brett Hickman
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