
Serra Toyota
Birmingham, AL
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I very much appreciate the professionalism of the service. I love all the extras while I’m waiting for my car to be serviced. The hospitality area is a great bonus! Really thoughtful for the company to provid I love all the extras while I’m waiting for my car to be serviced. The hospitality area is a great bonus! Really thoughtful for the company to provide food for us. I also like the fact that while I’m waiting they will come in to update me as to how long it will take and what they are doing. Thank you for the great service!! More
First time buying a car on my own and the folks at Serra made a nervous situation very comfortable. Answered all my questions with no pressure to buy. made a nervous situation very comfortable. Answered all my questions with no pressure to buy. More
Best no pressure experience I have ever had. Ethan was GREAT!!! Hands down Serra's service has tremendously improved since the last time I dealt with them. GREAT!!! Hands down Serra's service has tremendously improved since the last time I dealt with them. More
Love my hybrid! The team was able to get the exact car I wanted transferred from a GA dealership SAME DAY. They had most of the paperwork done before I even arrived. The team was able to get the exact car I wanted transferred from a GA dealership SAME DAY. They had most of the paperwork done before I even arrived. Simple process, friendly staff, great experience. More
Always go above & beyond This dealership will always get you into whatever you want within the price range that you really want to be in. We love Kelvin as he was the direct p This dealership will always get you into whatever you want within the price range that you really want to be in. We love Kelvin as he was the direct person that we dealt with. The sales, finance, and all of the other departments really work together to make the customers happy. They not only helped my husband and I, but they also helped our friend get into one of her dream cars. They are always top of the line. More
Quick Service !!! I came to my appt early but I was in and out within 30 minutes and they have great customer service !!! I would recommend them !! I came to my appt early but I was in and out within 30 minutes and they have great customer service !!! I would recommend them !! More
Buying a Car Richie was one of the best salesman that I have ever encountered. Never in a million years did I think that I would be buying a brand new 2020 car and Richie was one of the best salesman that I have ever encountered. Never in a million years did I think that I would be buying a brand new 2020 car and he made my dreams come true. Definitely will be keeping in touch with him and I’m so happy to be a part of the Toyota family! More
It was a great experience hands down! Very nice friendly service . They made sure I left off the lot with something. I forgot the guy that did the finance name but I’ll give him 5 stars as Very nice friendly service . They made sure I left off the lot with something. I forgot the guy that did the finance name but I’ll give him 5 stars as well. More
Awesome experience My wife and I were looking to buy a new vehicle. I looked at Serra Toyota’s reviews and noticed consistently that Larry Paulin (Coach) had a lot of g My wife and I were looking to buy a new vehicle. I looked at Serra Toyota’s reviews and noticed consistently that Larry Paulin (Coach) had a lot of good reviews. I gave him a call and he was great on the phone. We set up a time to come do some test driving. From the time we came in until the time the papers were signed, he was absolutely awesome. I hate dealing with car salesman because most are shady, but coach is different. He isn’t your typical car salesman. He was straight up with us and transparent on everything. I would give him 10 stars if I could. If you are looking for someone that will listen to you and go above and beyond to get exactly what you want, Coach is your man. I would also like to say the finance manager Nicholas Gregory was fantastic too. Serra Toyota gave us the best car buying experience we have ever had and gained lifelong business. More
Rav4d Michael Sides worked with us to get us into the right vehicle for what we needed! He had the vehicle ready when we arrived! Thanks Michael! Ask for Michael Sides worked with us to get us into the right vehicle for what we needed! He had the vehicle ready when we arrived! Thanks Michael! Ask for him! More