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Serra Toyota

Birmingham, AL

4.8
2,831 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,831 reviews

January 12, 2024

Beh Doli is an amazing and knowledgeable salesman. Thank you and the rest of the Serra team for taking the time to work out the best deal. It's rare to find people who put the customer's best interest More

by Deoka Johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Chris Ziadie
Apr 13, 2024 -

Serra Toyota responded

We're pleased to know our team, including Beh Doli, successfully provided you with a beneficial deal at Serra Toyota Birmingham. We appreciate your acknowledgment regarding putting the customer's interest first. Thank you for sharing your experience.

January 11, 2024

Excellent service as always. The staff was very friendly. Only had tires rotated. Quick service! More

by sherry.clay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Apr 13, 2024 -

Serra Toyota responded

We value your feedback about tire rotation at Serra Toyota Birmingham and appreciate you noting our staff's politeness. Thank you for choosing us.

January 10, 2024

Excellent service throught the business. Experience was thr best ever purchasing a vehicle from Serra More

by copatt226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Apr 13, 2024 -

Serra Toyota responded

We appreciate your feedback. It's great to know your vehicle purchase at Serra Toyota Birmingham was a positive one. Take care and safe driving!

January 10, 2024

Very helpful salesman and the service dept was busy but still was done within 1 hour More

by Kdharris30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Nick Gregory, Matt Patterson
Apr 13, 2024 -

Serra Toyota responded

We appreciate the kind words about our sales team and service department at Serra Toyota Birmingham. Glad we could meet your timeline expectations, too.

January 09, 2024

Easy buying experience. Fair prices, didn't seem like they were trying to gouge me. More

by us4phil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam and Ben 5 stars
Apr 13, 2024 -

Serra Toyota responded

We appreciate the kind words about your purchase at Serra Toyota Birmingham. We always strive for fair prices and a pleasant buying experience. Enjoy your new vehicle!

January 08, 2024

Great experience, I feel like it was a fair deal on my Camry. Thanks Devin Davis. More

by Dianne Vetrano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Davis, Ronald Babice
Apr 13, 2024 -

Serra Toyota responded

It's encouraging to hear you had a positive experience at Serra Toyota Birmingham and found your Camry purchase satisfactory. Your words acknowledging Devin Davis are appreciated too. Thank you for sharing.

January 08, 2024

They are friendly and seem to know what they are doing. They are well organized. More

by Lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Apr 13, 2024 -

Serra Toyota responded

We are glad to hear you found our team at Serra Toyota Birmingham friendly, knowledgeable and well organized. It's important for us to provide you with great service. Thank you for your high rating.

January 08, 2024

Great experience. Friendly staff that go above and beyond to assist you in completing your deal. From the time you step through the door all staff was courteous and at More

by bclemmons12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Galloway
Apr 13, 2024 -

Serra Toyota responded

We're glad to hear you had a positive experience with our hardworking staff at Serra Toyota Birmingham. We take pride in assisting customers throughout the process, ensuring that everyone who walks through our door is met with courtesy and attentiveness. Thank you very much for your high rating.

January 08, 2024

Staff are helpful and knowledgeable and are willing to work with you. Michael Shinkle was exceptionally helpful in getting me into my new vehicle. More

by mwinslett1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Shinkle
Apr 13, 2024 -

Serra Toyota responded

We appreciate your kind words about the staff here at Serra Toyota Birmingham. It's great to hear that Michael Shinkle helped ease your transition into a new vehicle. Thank you for choosing us!

January 07, 2024

Great to work with Erick, Frank and Sean on the deals! Will go back in the future! More

by Zmcginnis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank and Sean, Ronald Babice, Erick Fitzpatrick
Apr 13, 2024 -

Serra Toyota responded

We appreciate your kind words about the work of Erick, Frank, and Sean at Serra Toyota Birmingham. It's encouraging to know you found your experience satisfactory. We look forward to continuing our service in the future.

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