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Serra Toyota

Birmingham, AL

4.8
2,839 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,839 reviews

January 25, 2024

I have been a customer for many years. I am always greeted by friendly and courteous people. It is the whether I have a appointment or not. More

by granny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kiker, Lillian ?, Matt Patterson
Apr 13, 2024 -

Serra Toyota responded

We appreciate your continued patronage at Serra Toyota Birmingham. It's great to hear that our courteous team meets your expectations, regardless of whether you have an appointment or not. Thanks for carving time out of your day to share about it!

January 24, 2024

Prompt service and follow up afterwards for review of service. Mitch Kelley always take care of my vehicle service needs. More

by Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kelley, Matt Patterson
Apr 13, 2024 -

Serra Toyota responded

It's reassuring to hear that you had a prompt service experience with Mitch Kelley at Serra Toyota Birmingham. We value your feedback and continue to strive for the high standards of care and attention you deserve.

January 22, 2024

I will definitely refer people to Serra Toyota. Mike Mahan is number one. He was very knowledgeable and personable. He treat his customers like they are royalty. More

by linda.henryjones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mahan
Apr 13, 2024 -

Serra Toyota responded

Thank you for recognizing the efforts of Mike Mahan at Serra Toyota Birmingham. We strive to provide knowledgeable and personable service to all our customers. Hoping your journey with us continues smoothly.

January 21, 2024

Made appointment with Josh in service dept and Alan Norris service tech did awesome job getting me in and out quickly. More

by larryreidinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and Alan, Ronald Babice
Apr 13, 2024 -

Serra Toyota responded

I'm glad to hear your appointment with Josh in our service department at Serra Toyota Birmingham went smoothly. It's great that the efficiency of Alan Norris stood out to you. Thank you for sharing your positive experience.

January 18, 2024

Very helpful, kind,and knowledgeable. My salesman knows exactly what to do and I'm grateful More

by jlcainjlc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Apr 13, 2024 -

Serra Toyota responded

We appreciate your positive feedback about our sales team at Serra Toyota Birmingham. It's great to hear you found the service helpful and knowledgeable. Thank you for choosing us!

January 18, 2024

This is my 5th car from Beh at Serra and I love it. Highly recommended. More

by Hopecarter1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Gary Wilson
Apr 13, 2024 -

Serra Toyota responded

We appreciate your continued trust with Beh at Serra Toyota Birmingham. Enjoy driving your new vehicle. Thanks for the high recommendation.

January 17, 2024

Absolutely Amazing place to go if you need a vehicle. Process was fast and easy. More

by Escobar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo Rubio
Apr 13, 2024 -

Serra Toyota responded

Glad to hear your process at Serra Toyota Birmingham was fast and easy. Hope your new vehicle keeps serving you well. Thanks for the compliment!

January 16, 2024

As always, Mitch Kelly takes good care of my regular maintenance visits and of me. He gets me in and out within the timeframe he’s told me to expect, which is always reasonable. The experts in the servi More

by Detailer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kelly
Apr 13, 2024 -

Serra Toyota responded

Thank you very much for the detailed review. Everyone at Serra Toyota Birmingham is glad that you're satisfied with our service department and offerings during your wait, including a light lunch and basic manicure. We appreciate your longstanding relationship with us, here's to many more years of serving you in future!

January 12, 2024

Beh Doli is an amazing and knowledgeable salesman. Thank you and the rest of the Serra team for taking the time to work out the best deal. It's rare to find people who put the customer's best interest More

by Deoka Johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Chris Ziadie
Apr 13, 2024 -

Serra Toyota responded

We're pleased to know our team, including Beh Doli, successfully provided you with a beneficial deal at Serra Toyota Birmingham. We appreciate your acknowledgment regarding putting the customer's interest first. Thank you for sharing your experience.

January 11, 2024

Excellent service as always. The staff was very friendly. Only had tires rotated. Quick service! More

by sherry.clay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Apr 13, 2024 -

Serra Toyota responded

We value your feedback about tire rotation at Serra Toyota Birmingham and appreciate you noting our staff's politeness. Thank you for choosing us.

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