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Serra Toyota

Birmingham, AL

4.8
2,836 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,836 reviews

March 01, 2020

Great place to buy and to service your vehicle. They always go above and beyond with good service, friendliness, knowledge of their products and services. And keep you comfortable and make you feel at h More

by Deborah Cusimano
Recommend Dealer
Yes
Employees Worked With
Mitch Kelley
Mar 02, 2020 -

Serra Toyota responded

Deborah, Thank you for taking the time to write an outstanding service experience. We're glad to hear Mitch went above and beyond to assist you with a high level of customer service throughout the process. Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 01, 2020

My experience was very good, I didn’t have to wait long for approval. The customer service was very friendly. Beh Doli was my Pros salesman and he was attentive to my request. More

by danetta34
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Shannon Twitty
Mar 01, 2020 -

Serra Toyota responded

We'll be sure to thank Beh for being so attentive. Thank you for your feedback about your shopping experience. Congratulations. Please do not hesitate to let us know if we can do anything else for you. We are here to help.

March 01, 2020

As always, the service was outstanding. Brian Milan always takes care of me and I appreciate his attention to detail. This is a big part of why we buy Toyotas. Hi More

by rdugas001
Recommend Dealer
Yes
Employees Worked With
Morgan Smith, Matt Patterson
Mar 01, 2020 -

Serra Toyota responded

Thank you for the great review. We will be sure to thank Brian for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit.

March 01, 2020

Whether buying a new vehicle or having your vehicle serviced, a great dealership. Staff is very friendly, helpful and willing to go the extra mile. Will only take my vehicle to them for service. More

by jomama
Recommend Dealer
Yes
Employees Worked With
Brian Milam, Matt Patterson
Mar 02, 2020 -

Serra Toyota responded

Thank you for the positive review and rating. We are happy to know that you enjoy our dealership and that you believe our team to be friendly and helpful. We hope to see you again soon.

March 01, 2020

Hunter Parker is a great service manager to work with. He always gets me in and out quickly. He goes over all things needed for future service. More

by Kennethwilson44
Recommend Dealer
Yes
Employees Worked With
Hunter Parker
Mar 02, 2020 -

Serra Toyota responded

Kenneth, Thank you for taking the time to share your great experience with Hunter. We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future.

February 28, 2020

Michael Sides provides Serra Toyota customers with professional service and assure that they have all worries resolve before leaving the dealership in a timely manner. Thanks Michael!!! More

by Aaron
Recommend Dealer
Yes
Employees Worked With
Chris Ziadie, Michael Sides
February 28, 2020

I have always been satisfied with the Service Department at Serra Toyota. They have always been courteous and honest. Matt and Brian have always made sure our three Toyota’s are well taken care of. More

by Jdooley100
Recommend Dealer
Yes
Employees Worked With
Brian Milam , Matt Patterson
February 27, 2020

Great service and atmosphere. This dealership is someone you can trust. In my opinion a 10 out if 10 stars. I have purchased several vehicles from Serra Toyota. More

by Rodhicks10
Recommend Dealer
Yes
Employees Worked With
Morgan Smith, Matt Patterson
February 26, 2020

The service at this location is always GREAT. In fact I chose to drive 91 miles from Montgomery. The service at Reinhardt Toyota in Montgomery is awful.John has been the only technician I have worked with More

by Cathyal1
Recommend Dealer
Yes
Employees Worked With
John , Joseph Jenkins
February 25, 2020

All very informative and business very pleasurable visit listened to what I was asking explained all I needed 2 salesmen outside help with my seat and my screen More

by Charland3022
Recommend Dealer
Yes
Employees Worked With
Brian In service great. Richie was my salesman back in Oct great
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