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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,835 Reviews
Call Dealership (205) 623-2298
View Awards

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,835 reviews

February 01, 2024

Love this place. Every one in Serra Toyota are amazing people hands down. They really work with you! More

by moothierenae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
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Apr 13, 2024 -

Serra Toyota responded

We're glad to hear you had a positive experience at Serra Toyota Birmingham and that our team could work closely with you. We appreciate the 5-star rating as well, thank you.

February 01, 2024

Enjoyed the buying experience in spite of the tragedy associated with spending money. Great group of folks to work with nonetheless! More

by jlogan623
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Lawley, Gary Wilson
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January 29, 2024

Service oriented, welcoming, friendly and thoroughly focused on us as customers. Service was provided in an expedient manner while we waited comfortably in the customer lounge. Provided a checklist of s More

by louiseannbrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Grider
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Apr 13, 2024 -

Serra Toyota responded

We're pleased to know that the customer experience at Serra Toyota Birmingham matched your expectations. Continual satisfaction is our aim – we appreciate you and your brother-in-law! Safe travels.

January 28, 2024

I was greeted promptly when I arrived at the dealership by Pablo Rubio. He stuck with me and worked to meet my very strict parameters. More

by Susan Runyon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo Rubio
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Apr 13, 2024 -

Serra Toyota responded

We appreciate your positive words about your experience with our team at Serra Toyota Birmingham. It's good to hear that we could adhere to your strict parameters. Thanks and take care.

January 28, 2024

The salesman was very sweet and caring. Answeted every question I had.I will buy from them again. More

by joannamurphy82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Montreal king
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Apr 13, 2024 -

Serra Toyota responded

We appreciate your support, and we're glad that our team could aid you with all your inquiries. It’s affirming to hear that you'd choose Serra Toyota Birmingham again in the future.

January 28, 2024

Very professional. The atmosphere was very pleasant. There was always someone around if you had questions. More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Jenkins, Chris Ziadie
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Apr 13, 2024 -

Serra Toyota responded

Thanks for highlighting our service attention at Serra Toyota Birmingham. We appreciate your sincere review.

January 25, 2024

I have been a customer for many years. I am always greeted by friendly and courteous people. It is the whether I have a appointment or not. More

by granny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kiker, Lillian ?, Matt Patterson
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Apr 13, 2024 -

Serra Toyota responded

We appreciate your continued patronage at Serra Toyota Birmingham. It's great to hear that our courteous team meets your expectations, regardless of whether you have an appointment or not. Thanks for carving time out of your day to share about it!

January 24, 2024

Prompt service and follow up afterwards for review of service. Mitch Kelley always take care of my vehicle service needs. More

by Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kelley, Matt Patterson
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Apr 13, 2024 -

Serra Toyota responded

It's reassuring to hear that you had a prompt service experience with Mitch Kelley at Serra Toyota Birmingham. We value your feedback and continue to strive for the high standards of care and attention you deserve.

January 22, 2024

I will definitely refer people to Serra Toyota. Mike Mahan is number one. He was very knowledgeable and personable. He treat his customers like they are royalty. More

by linda.henryjones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mahan
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Apr 13, 2024 -

Serra Toyota responded

Thank you for recognizing the efforts of Mike Mahan at Serra Toyota Birmingham. We strive to provide knowledgeable and personable service to all our customers. Hoping your journey with us continues smoothly.

January 21, 2024

Made appointment with Josh in service dept and Alan Norris service tech did awesome job getting me in and out quickly. More

by larryreidinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and Alan, Ronald Babice
Report | Print
Apr 13, 2024 -

Serra Toyota responded

I'm glad to hear your appointment with Josh in our service department at Serra Toyota Birmingham went smoothly. It's great that the efficiency of Alan Norris stood out to you. Thank you for sharing your positive experience.

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