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Serra Toyota
Birmingham, AL
2,836 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 21, 2020
Morgan was amazing! He listened, and did everything he could to help me and my family get into the car of our dreams! He has sold us 3 vehicles now, and we would never use anyone else! could to help me and my family get into the car of our dreams! He has sold us 3 vehicles now, and we would never use anyone else! More
by Shannonmillican20
Employees Worked With
Johnny W, Morgan Smith
June 21, 2020
We’ve purchased 6 cars from Morgan Smith at Serra Toyota since 2001. And we’ve recommended him to family and friends. Our previous service rep, Matt, always gave us a little extra TLC. When he moved up, he since 2001. And we’ve recommended him to family and friends. Our previous service rep, Matt, always gave us a little extra TLC. When he moved up, he handed us over to Mitch who always goes above and beyond our expectations. Every trip we’ve ever made for service has been unbelievably pleasant. More
by DeborahTaylor
Employees Worked With
Mitchell Kelley- 5 stars, Morgan Smith, Matt Patterson
June 20, 2020
Love the dealership. This is my third vehicle purchased here. Not completely satisfied this time. I came in for regular maintenance service as I do everytime notified and was my vehicle was lacking needed here. Not completely satisfied this time. I came in for regular maintenance service as I do everytime notified and was my vehicle was lacking needed services. I asked how could this happen when I bring car in for service at every notification? I was told two needed Services somehow got overlooked. As a result, I could not afford to pay for all updates my vehicle needs. I trust that when I bring my vehicle in for notified service maintenance whatever service is needed at the time will be done at this time. Now I have to bring my vehicle back two times before my next scheduled maintenance to have maintenance done before this one was done. First time I am not totally satisfied with this dealership at this time . More
by granny
Employees Worked With
Aaron Shrewsbury
June 18, 2020
My service writer Jon, didnt make me feel confident in service done to my car and seemed incompetent. Will return but will make sure I request different service writer. service done to my car and seemed incompetent. Will return but will make sure I request different service writer. More
by Ashap
Employees Worked With
Jon 2 stars
June 16, 2020
Highly recommended this dealership to everyone, I bought the new 4 runner back in 2017 my suv have a service with this dealership every 6 months; I am happy any single time with the way they treat the custo the new 4 runner back in 2017 my suv have a service with this dealership every 6 months; I am happy any single time with the way they treat the customer as well as the vehicle, so please give dealership a try to everyone have a chance. Thank you and keep up the good work. More
by h04jasper
Employees Worked With
Matt Patterson
June 16, 2020
This was my first lease vehicle and the transaction went very well. I was not considering leasing but the process was explained to me in a way I could understand and I am very happy with my purchase. very well. I was not considering leasing but the process was explained to me in a way I could understand and I am very happy with my purchase. More
by garlo
Employees Worked With
Brandon Kiker and his dad Josh.
June 12, 2020
Very friendly and quick for 9000 check. Good job on cleanliness!! Enjoyed the sandwich’s provided since I was there at lunch time! Good visit! cleanliness!! Enjoyed the sandwich’s provided since I was there at lunch time! Good visit! More
by Cbsanders
Employees Worked With
Matt Patterson
June 09, 2020
I had a great experience at the Serra Toyota, Birmingham Center Point, AL location. Michael Mahan was very friendly and knowledgeable. I will definitely refer my friends and family to this location. Center Point, AL location. Michael Mahan was very friendly and knowledgeable. I will definitely refer my friends and family to this location. More
by blancamedrano17
Employees Worked With
Nick Gregory, Michael Mahan
June 06, 2020
Serra Toyota really changed my life the day I purchased a new car . The experience was awesome and the customer service was outstanding Josh Richie was a great salesman. Thank you Serra Toyota for my wonderf new car . The experience was awesome and the customer service was outstanding Josh Richie was a great salesman. Thank you Serra Toyota for my wonderful new car More
by Chiquita Rush
Employees Worked With
Josh Richie
June 05, 2020
I love getting cars from Serra Toyota they have the best cars to me and they have some good salesman too. I would trade them for anything. cars to me and they have some good salesman too. I would trade them for anything. More
by MsPat
Employees Worked With
Ahmadou Sow, Brett Hickman, Chris McDaniel, Chris Ziadie, Nick Gregory
