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Serra Toyota

Birmingham, AL

4.8
2,836 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,836 reviews

July 19, 2020

Had an appointment and was done promptly and did a great job. I waited on my vehicle and as soon it was done was notified. Great experience. More

by Rodhicks10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
July 18, 2020

This was the best and most simplest car buying experience that I’ve ever had. Bet quick and everyone was very professional. My car is amazing More

by AaronAddie00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Rudolph
July 17, 2020

They were very helpful. This is my first car purchase, and they helped with the process. They were able to find my ideal car from another dealership and bring it here. While I wait for my car to come, the More

by Erielcc
Recommend Dealer
Yes
Employees Worked With
Anthony , Ahmadou Sow, Chris Ziadie
July 16, 2020

Torey was very good in assisting me in purchasing a new car. He found the perfect vehicle for me, which I purchased the next day. More

by Tuck
Recommend Dealer
Yes
Employees Worked With
Torey "TJ" Marshall
July 16, 2020

THE MOST UNETHICAL FINANCE MANAGER JOHNNY WATWOOD IS THE MOST UNETHICAL FINANCE MANAGER I'VE EVER HAD DEALING WITH. SOLD MY SON A CALL AT 23+% WHEN HE QUALIFIED 4% More

by Greg.simpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
TONY EVANS , Willard Love
Jul 19, 2020 -

Serra Toyota responded

Greg, I am concerned to learn about your disappointment regarding your son's experience with finances. Please reach out to me directly so that we can discuss and address your concerns. I look forward to connecting with you. Best, Meghan Barnes Customer Relations Manager (205) 838-4400

Jul 20, 2020 -

Greg.simpson responded

Meghan, I drove down on Friday and met with Willard and actually wanted to meet the general manager. they said that he had left for the day. You can reach me at 256-937-6949.

July 16, 2020

Came in for recall work. There was some sort of problem with hooking the fuel hoses back up. Gasoline sprayed everywhere. The smell was in my car for a few days. Then the check engine light came on when More

by Don.hendry1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch, Matt Patterson
July 12, 2020

Ron Babice sold me my second car. He's absolutely the best. If I need another vehicle i will certainly return to Serra and ask for Ron. More

by sandisbeach28
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Watwood, Ronald Babice
Jul 12, 2020 -

Serra Toyota responded

Thank you for the kind review. We are so glad that you had a great experience with Ron. Congrats on your ride.

July 12, 2020

Can't tell you any of that. Went to get my car serviced, and they did a great job! It's enjoyable to go there. Look forward to when the massages can start back! More

by ahunt71120
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Jul 12, 2020 -

Serra Toyota responded

We are so glad that you enjoy your time spent at our dealership. Thank you for the kind review.

July 09, 2020

In addition to leaving with the car I love & a smile on my face. My salesman Tony Evans was extremely professional and knowledgeable. In the past I’ve had car Salesmen so motivated by trying to make a sal More

by T. Cox
Recommend Dealer
Yes
Employees Worked With
Tony Evans , Shannon Twitty
July 09, 2020

Got seen initially very quickly. Appt was quick all people especially Hunter was super nice. I didn’t get my token for a free car wash! The only sad thing to happen. OverAll the visit was great! More

by Rav4 owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter was great!, Matt Patterson
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