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Serra Toyota

Birmingham, AL

4.8
2,836 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,836 reviews

August 12, 2020

Very pleasant and professional staff. Highly recommended. We have used them for years and will continue taking our vehicles to them. Mitch in service does a great job! More

by Sflansdell
Recommend Dealer
Yes
Employees Worked With
Mitch Kelley
August 11, 2020

Great service and Great prices and Friendly staff! Always has the customer in mind when entering the building. I recommend this Dealership for all your Toyota's Needs. More

by emiers7461
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
August 11, 2020

Quick to find what I wanted and quicker with making the deal. Sales guys worked as a team so I didn’t have to sit around all day waiting for help. They were great. Only know them as Coach and Simeon.. More

by Heather.Slagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coach, Simeon
August 11, 2020

Quick, friendly, efficient. Best service ever, every single time I go there. I have purchased three cars from this dealership and will get my next one there. More

by Ddmo8
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
August 06, 2020

Josh in the service department has been so helpful and kind. Mr. Robert in Parts is always a pleasure doing business with. Highly recommended them! More

by Ashley Mims-Saranko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Woods, Robert (parts department)
August 06, 2020

Awesome place great people fantastic atmosphere the selection was incredible !! Can’t find a better toyota / preowned selection in the southeast - great dealership from sales to service !! More

by Diamond
Recommend Dealer
Yes
Employees Worked With
Ronald Babice, Chris Ziadie, Matt Patterson, Calvin Smith, Dave Harbison
August 03, 2020

Good people to do business with. Pricing could be a Good people to do business with. Pricing could be a little lower. Very efficient on what they do. Very knowledgeable staff to work with and ve More

by Lonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Woods, Matt Patterson
Aug 04, 2020 -

Serra Toyota responded

Thank you for the great review, Lonnie. We're so happy to see that our team made such a memorable impression on you. We hope you'll consider us again in the future.

August 03, 2020

I did not plan on makingba purchase, I just wanted to see what my options were. Ron listened to me, did not try to place me out of my price range. Everything worked out in my favor. I am extremely happy with More

by dwyattjr08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Babice
Aug 04, 2020 -

Serra Toyota responded

Thank you for the positive feedback. We are happy to know that you came to visit us and that Ron was attentive during your experience. We hope that you will visit us again soon.

July 31, 2020

Serra worked with me to give me a fair deal on my trade in. The salesman, Jake Crew, was very helpful in finding the best car for me. More

by Benjamin5479
Recommend Dealer
Yes
Employees Worked With
Jake Crew
July 30, 2020

Dreaded going in for a routine service due to the Covid 19 pandemic. But It took only 45 minutes for the oil change, tire rotation, and extra filters to be changed. The waiting room was clean and spaced More

by Law
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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