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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,835 Reviews
Call Dealership (205) 623-2298
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,835 reviews

February 05, 2024

I am a refugee from Hoover Toyota and I go many miles out of my way to go to you. My only criticism has to do with the waits - >5 hours the other day. After I’d waited 3 hours they told me I needed 2 hours More

by rblack43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wood
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February 04, 2024

I would recommend this place to everyone Toyota is the best car in the world More

by Yarsayar121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul , Ahmadou Sow
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Apr 13, 2024 -

Serra Toyota responded

We appreciate your kind words and high rating. Serra Toyota Birmingham is pleased to know you hold our cars in such high regard. Thank you for the recommendation.

February 04, 2024

It wat great talking with the sales consultant. Thank you Toyota for my first car. More

by Loyda Dean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Smith, Komissa Yao
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Apr 13, 2024 -

Serra Toyota responded

We're pleased to hear that our sales consultant provided an enjoyable experience at Serra Toyota Birmingham. Enjoy your first car!

February 04, 2024

Mitch always takes good care of me will return again to see him he is the best More

by shirfost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Apr 13, 2024 -

Serra Toyota responded

We appreciate your compliments on our team member's service at Serra Toyota Birmingham. We're reassured to hear you've had a good experience. Thank you for choosing us!

February 03, 2024

Dennis, Brian and the rest of the team are top notch and have always done a great job of taking care of me More

by ndwoodard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Matt Patterson
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Apr 13, 2024 -

Serra Toyota responded

It's impactful to hear how our team at Serra Toyota Birmingham met your needs. The dedication to customer care is a strong aspect of our values, it's gratifying to know you feel taken care of. Thank you for this positive feedback!

February 02, 2024

The sales representative was fantastic. He has a business marketing acumen. I will like to go back to him for next car. More

by adedayoadegbemisoye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
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February 02, 2024

Customer friendly, communicates well with the customer, gives details about the procedure being done, has a well maintained waiting area and service reps are knowledgeable about work being performed. More

by rhclayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Wood
Report | Print
Apr 13, 2024 -

Serra Toyota responded

Thank you for the commendations. Serra Toyota Birmingham is glad that our customer-friendly approach and knowledgeable team met your needs effectively. It's satisfying to learn that our detailed communication added value to your experience.

February 02, 2024

Everyone at this dealership is very friendly. My family has bought 6 cars from them and we will continue to do so. More

by Jstamper4972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow
Report | Print
Apr 13, 2024 -

Serra Toyota responded

We appreciate your ongoing business at Serra Toyota Birmingham. We're glad to provide a friendly environment for you and your family continuously. Thank you for sharing this positive feedback with us.

February 01, 2024

Excellent customer service the wait time was not that long and was able to get in and out in under an hour More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Apr 13, 2024 -

Serra Toyota responded

Thank you for your review. Serra Toyota Birmingham is glad to hear of your positive experience with our customer service and efficient wait times. Your satisfaction is important to us!

February 01, 2024

Fantastically accomaditating. And got a great ride in the end. Bah Dalli and Maria were very helpful in finding and providing just what I needed. Thanks to all who had a part More

by Melanie Walton
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beh Doli, MarieAnne Kramo
Report | Print
Apr 13, 2024 -

Serra Toyota responded

We appreciate your kind words about our team at Serra Toyota Birmingham. It's great to hear that you're loving your new ride. Thank you for the high rating!

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