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Serra Toyota

Birmingham, AL

4.8
2,831 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,831 reviews

February 12, 2024

The service was fast. Everyone was professional. The facility was clean. The vehicle inspection was on point. More

by kenneth_richardson349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Apr 13, 2024 -

Serra Toyota responded

We're glad to hear that Serra Toyota Birmingham provided speedy service and thorough vehicle inspection in a clean, professional environment. Thank you for recognizing our effort.

February 09, 2024

Timely , Kind and efficient service by brandon. clean environment! Fabulous complementary shoulder massage by jackie . More

by liisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Apr 13, 2024 -

Serra Toyota responded

We appreciate hearing your experience about our efficient service and clean environment at Serra Toyota Birmingham, including the enhanced comfort provided by our team. Thank you!

February 08, 2024

They got me in so quick and out didn't have to spend a lot of time there More

by jayce franks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Parker
Apr 13, 2024 -

Serra Toyota responded

We appreciate your feedback about Serra Toyota Birmingham's prompt service. We're glad our efficient work suited your schedule so well. Thanks for reviewing us!

February 07, 2024

So after a very bad experience with a finance associate Liz Jordan continued working for ME as she stated in the beginning when I first met her! Liz Jordan is a very exceptional person and did not stop wor More

by sweldon64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz Jordan , Chris Ziadie
Apr 13, 2024 -

Serra Toyota responded

We're appreciative of your positive feedback on our team's dedication at Serra Toyota Birmingham. We strive to keep our word and cover every detail, big and small. Thank you for the recommendation!

February 07, 2024

Very good and respectful and no problem at all I wish Everybody go there thank More

by ecalhoun377
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aubrey, White
Apr 13, 2024 -

Serra Toyota responded

At Serra Toyota Birmingham, we appreciate the positive rating and review. Our team will continue treats every visitor respectfully providing trouble-free experience. Thank you for recommending us!

February 06, 2024

Buying a car is never a fun. But the team at Serra made it easy and simple. More

by CLK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Shinkle
Apr 13, 2024 -

Serra Toyota responded

We appreciate your feedback. It's pleasing to hear our team at Serra Toyota Birmingham facilitated an easy and simple car-buying experience for you.

February 05, 2024

I am a refugee from Hoover Toyota and I go many miles out of my way to go to you. My only criticism has to do with the waits - >5 hours the other day. After I’d waited 3 hours they told me I needed 2 hours More

by rblack43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wood
February 04, 2024

I would recommend this place to everyone Toyota is the best car in the world More

by Yarsayar121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul , Ahmadou Sow
Apr 13, 2024 -

Serra Toyota responded

We appreciate your kind words and high rating. Serra Toyota Birmingham is pleased to know you hold our cars in such high regard. Thank you for the recommendation.

February 04, 2024

It wat great talking with the sales consultant. Thank you Toyota for my first car. More

by Loyda Dean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Smith, Komissa Yao
Apr 13, 2024 -

Serra Toyota responded

We're pleased to hear that our sales consultant provided an enjoyable experience at Serra Toyota Birmingham. Enjoy your first car!

February 04, 2024

Mitch always takes good care of me will return again to see him he is the best More

by shirfost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Apr 13, 2024 -

Serra Toyota responded

We appreciate your compliments on our team member's service at Serra Toyota Birmingham. We're reassured to hear you've had a good experience. Thank you for choosing us!

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