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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,835 Reviews
Call Dealership (205) 623-2298
View Awards

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,835 reviews

February 29, 2024

Mr Jenkins was very nice and courteous. He helped me find and select a car that was fitting of my needs. I would recommend him to anyone who needs a vehicle More

by lmajor355
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
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Apr 13, 2024 -

Serra Toyota responded

We appreciate your feedback about Serra Toyota Birmingham. Our team is committed to providing a surpassing service, and we're glad they met your car needs. Thank you for recommending us.

February 27, 2024

The best dealer I been, they so nice and will work with you to make sure you are satisfied, I appreciate them so much. More

by Kdbriq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aurbrey
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Apr 13, 2024 -

Serra Toyota responded

Thank you for the high praise. We at Serra Toyota Birmingham are proud of our committed team and value your satisfaction. Appreciate your kind words!

February 26, 2024

They where really helpful and good too me and real help me find what I was looking for More

by Jj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow
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Apr 13, 2024 -

Serra Toyota responded

We're glad that Serra Toyota Birmingham helped find what you were seeking. Your feedback is appreciated.

February 23, 2024

Serra is very easy to deal with. Noah Garrett is very pleasant and he listens to what you want. More

by JH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Garrett
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Apr 13, 2024 -

Serra Toyota responded

We appreciate the positive feedback - our team at Serra Toyota Birmingham works to make your experience as smooth as possible. We're glad you felt heard and look forward to helping with future needs.

February 22, 2024

Very friendly, courteous staff. Three of our vehicles have been purchased from there, and we have always had good service from them. More

by ptb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Wood
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Apr 13, 2024 -

Serra Toyota responded

We're glad to hear your experiences at Serra Toyota Birmingham have been positive. Your satisfaction is our team's priority and we appreciate your trust in us for your vehicle purchases. Thank you for the review, it's customers like you that make us strive to provide good service every day.

February 22, 2024

Buying a new car from Serra Toyota was the easiest buying experience that I’ve ever had purchasing a new car. My salesman, Devin Davis, went above and beyond to find the car, with the features, that I wanted More

by SC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Davis
Report | Print
Apr 13, 2024 -

Serra Toyota responded

It's encouraging to know you had an uncomplicated purchasing experience with us at Serra Toyota Birmingham. We look forward to deliver your car with the features of your choice, and our cooperative team thanks you for acknowledging their efforts. Your compliments are much appreciated, thank you!

February 21, 2024

All things considered, I found my first- ever visit to a dealership service center a positive experience. I found intake process overwhelming. I wasn’t ready for the computer service. But once all the in More

by Carolfjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember. Not used to so many to choose from
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February 18, 2024

The salesman was good. The offer on my trade in was insulting. Then the price goes up on the new car after I make them give me what I’m asking for from 35,000.00 to 39,999. More

by Rex7457
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Devin Davis
Report | Print
Apr 13, 2024 -

Serra Toyota responded

Hello, We are happy to read that you had a great visit with our Sales Team. I would, however, like to speak with you regarding the trade estimate you received during your recent car-buying experience. If you can, please reach out to me at your earliest convenience to further discuss this. Thank you, Meghan Barnes Customer Relations Director (205) 838-4400

February 17, 2024

They are fast but they really don't listen when you have a problem, they don't like to solve issues when you tell them something about your car. They comes up with excuses More

by akersh0902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Humphrey , Beh Doli
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Apr 13, 2024 -

Serra Toyota responded

Hello, Thank you for taking the time to share your feedback with us here at Serra Toyota Birmingham. I would like a chance to speak with you regarding the experience you've had with our Service Team and the level of customer service you have received. If you could, please reach out to me at your earliest convenience. Thank you, Meghan Barnes Customer Relations Director (205) 838-4400

February 16, 2024

This dealership has the best customer service it's very clean and I definitely would recommend them to anyone I know More

by jcp44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abrey, Ronald Babice
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Apr 13, 2024 -

Serra Toyota responded

Thanks for highlighting the cleanliness and customer service at Serra Toyota Birmingham. We appreciate your recommendation.

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