
Serra Toyota
Birmingham, AL
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Every one was very friendly and curtious yet proffesional. They had me in and out in a very reasonable amount of time. I will be back when maintenance is due on my Rav 4 again. proffesional. They had me in and out in a very reasonable amount of time. I will be back when maintenance is due on my Rav 4 again. More
Confussion with who was service advisor when I arrived. After a over an hour waiting, young man named Josh came and told me what had happened. He was very nice & apologized for the mix up. Very helpful After a over an hour waiting, young man named Josh came and told me what had happened. He was very nice & apologized for the mix up. Very helpful in explaining how my car had got left unattended. Guess part my fault because I misunderstood how things work there. Only my 2nd time to visit. More
I have been a customer of Serra Toyota for several years and have always received excellent and timely service. I have purchased three vehicles with the assistance of Coach Paulin, and he responds readily w and have always received excellent and timely service. I have purchased three vehicles with the assistance of Coach Paulin, and he responds readily when I contact him for any reason. My latest visit was for routine maintenance, and Mitch saw that my car was serviced quickly and efficiently. More
Coach is the number one reason why I keep coming back to Coach is the number one reason why I keep coming back to Serra Toyota ..he is a great salesman ….he always tries to anticipate your every need… Coach is the number one reason why I keep coming back to Serra Toyota ..he is a great salesman ….he always tries to anticipate your every need… More
Larry Paulin is the best!! Lol I had a great time learning from him about my car buy experience. He worked with me until I got myself in the position to purchase the car I really wanted. learning from him about my car buy experience. He worked with me until I got myself in the position to purchase the car I really wanted. More
Mitch and his crew did a great job getting me serviced and in and out! I will always come to mitch for my service! Thanks Mitch! Garry Briscoe and in and out! I will always come to mitch for my service! Thanks Mitch! Garry Briscoe More
Everything went smoothly from start to finish!! Nathan the sakes person was very friendly and knowledgeable not a high pressure salesperson!! I’ve felt comfortable the moment we met him !! the sakes person was very friendly and knowledgeable not a high pressure salesperson!! I’ve felt comfortable the moment we met him !! More
Just had my 2018 Rav4 serviced and the entire experience was quick and everyone was super friendly. Was dreading going and being made to wait for hours like I have at other dealerships, was very impressed o was quick and everyone was super friendly. Was dreading going and being made to wait for hours like I have at other dealerships, was very impressed overall. More
I do not recommend getting a lease because we were lied to about the process but was taken care of very well by Steven kolumba. He didn't hesitate to take care of us quickly and was empathic to our issues. to about the process but was taken care of very well by Steven kolumba. He didn't hesitate to take care of us quickly and was empathic to our issues. More