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Serra Toyota
Birmingham, AL
2,815 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,815 reviews
Helpful July 12, 2021
Yao was a very good communicator. He didn’t try to “sell us” instead he consulted with us and educated us on the benefits of owning a Toyota. us” instead he consulted with us and educated us on the benefits of owning a Toyota. More
by Bmiller47
Employees Worked With
Komissa Yao
July 12, 2021
My entire experience was excellent!! Beh has assisted my family for a long time & when I tell you he was everything my family said he would be. My 5000 mile service experience was even better. I came in on family for a long time & when I tell you he was everything my family said he would be. My 5000 mile service experience was even better. I came in on a Saturday after work & was there no time at all. I would recommend Serra Toyota to everyone I know!!! More
by joannakelly32
Employees Worked With
William Humphrey , Beh Doli
July 12, 2021
Mitch is ALWAYS pleasant kind and helpful!Minimal Mitch is ALWAYS pleasant kind and helpful! Minimal waiting time for service. Clean waiting area. Easy and uncomplicated to make an appointment. Alway Mitch is ALWAYS pleasant kind and helpful! Minimal waiting time for service. Clean waiting area. Easy and uncomplicated to make an appointment. Always kept informed when waiting. More
by theamazinghands
Employees Worked With
Mitch
July 11, 2021
Wow... first class experience! I spoke with Morgan Smith on the phone and told him what I was looking for and he had me the truck I was looking for located the next day. We got the deal done and a few days on the phone and told him what I was looking for and he had me the truck I was looking for located the next day. We got the deal done and a few days later the truck was delivered to my office. Morgan was very professional and detailed when showing me all of the features on my 2021 Tacoma .... I also want to thank GM John McDonald and Jarmaine White for making this an excellent experience. More
by ScottyRTR
Employees Worked With
Jarmaine White, Morgan Smith, Dave Harbison
July 10, 2021
Very pleasant experience. I would highly recommend Serra Very pleasant experience. I would highly recommend Serra Toyota. It was a short wait compared to what I previously experienced with the last dealersh Very pleasant experience. I would highly recommend Serra Toyota. It was a short wait compared to what I previously experienced with the last dealership I dealt with. Jeep dealership was a long wait and inexperienced service techs. More
by connielhopper
Employees Worked With
Matt Patterson
July 09, 2021
Jerry Cheng was easy to work with and very accommodating constantly would update me during the buying process. Would recommend him to anyone looking to buy a new car. constantly would update me during the buying process. Would recommend him to anyone looking to buy a new car. More
by toddD
Employees Worked With
Jerry Cheng
July 08, 2021
Sales person was friendly, knowledgeable, and helpful. He made the purchase process very pleasant. He took the time to assist us to feel comfortable. He ordered the car we wanted and kept us informed about p made the purchase process very pleasant. He took the time to assist us to feel comfortable. He ordered the car we wanted and kept us informed about progress on its arrival. More
by Bob
Employees Worked With
Roberto in finance, Morgan Smith
