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Serra Toyota
Birmingham, AL
2,828 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,828 reviews
August 04, 2021
Steve is an outstanding agent. He negotiated exactly the deal I wanted and gave the most outstanding customer service ever! Kknowledgeable, couteous and professional he facilitated the easiest car trade I deal I wanted and gave the most outstanding customer service ever! Kknowledgeable, couteous and professional he facilitated the easiest car trade I have ever made...and this was my 5th Toyota! More
by bahaney
Employees Worked With
Steven Kalemba- sales - 5 stars
August 03, 2021
Everyone was very friendly and helpful. I didn’t get what I wanted but I got something. I was assured I can trade it back in within a year. I wanted but I got something. I was assured I can trade it back in within a year. More
by Mtstrong2
Employees Worked With
Shawn Jenkins, Michael Mahan
August 03, 2021
Josh was excellent! He got me in the exact vehicle I wanted in the time frame I gave home before the beach! I couldn’t be happier with my dealer choice and my vehicle. wanted in the time frame I gave home before the beach! I couldn’t be happier with my dealer choice and my vehicle. More
by Torybollen
Employees Worked With
Josh Richie
August 01, 2021
Clean, and courteous. It only took 15 minutes for my first service, tire rotation. I am on my second leased vehicle,Great service, friendly folks!! first service, tire rotation. I am on my second leased vehicle,Great service, friendly folks!! More
by User-431dad66a8
Employees Worked With
Matt Patterson
August 01, 2021
My husband and I had a great experience purchasing our 2021 Toyota Camry XSE. Our salesman Erick was knowledgeable and professional. I appreciate that he took the time to show us all the features of the v 2021 Toyota Camry XSE. Our salesman Erick was knowledgeable and professional. I appreciate that he took the time to show us all the features of the vehicle. Derrick was also helpful and patient with the financial aspect of our purchase. We will highly recommend friends and family to Serra Toyota. More
by Leah-fisher
Employees Worked With
Derrick Merriweather, Erick Fitzpatrick
July 31, 2021
I had a great experience at this Toyota's location! I left feeling good rather than feeling as if someone took advantage of me. I would definitely visit again and recommend others! left feeling good rather than feeling as if someone took advantage of me. I would definitely visit again and recommend others! More
by Toyota lover
Employees Worked With
Dexter Taylor
July 30, 2021
Very pleasant. Polite and courteousEmploees. Very Very pleasant. Polite and courteous Emploees. Very efficent in getting work done quickly. Clerk checking out was only unfriendly person. She does not Very pleasant. Polite and courteous Emploees. Very efficent in getting work done quickly. Clerk checking out was only unfriendly person. She does not speak only appears extremly bored with her position. More
by Linda
Employees Worked With
Ronald Babice
July 29, 2021
I haven't been to Serra Toyota in several years, but I will come back for service on my car. Everyone was very attentive and the service done quickly. will come back for service on my car. Everyone was very attentive and the service done quickly. More
by vickijaco
Employees Worked With
Josh Wood
July 29, 2021
Very pleased with my service visit at SerraToyota. My advisor was professional and knowledgeable. He greeted me courteously, explained the work scheduled for this service interval and asked if I had ques advisor was professional and knowledgeable. He greeted me courteously, explained the work scheduled for this service interval and asked if I had questions or other issues for the mechanics to check. All facilities were very clean and well lighted. The customer waiting area was comfortable and appropriately spacious. I definitely will return for future service. More
by keith35206
Employees Worked With
Dexter Taylor
