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Serra Toyota
Birmingham, AL
2,836 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,836 reviews
August 15, 2021
Professional, courteous, kind and listens to the needs and tries to fulfill them. Definitely going back if need to buy another vehicle and will recommend to others.. and tries to fulfill them. Definitely going back if need to buy another vehicle and will recommend to others.. More
by muhammadbilal
Employees Worked With
Curtis Gosa , Jarmaine White, Erick Fitzpatrick
August 14, 2021
Josh Richie is the only salesperson I'll use. Hes sold me 2 cars and given the absolute best service around. Hes honest, friendly and very knowledgeable about thr cars he sells. I recommend him to everyone I 2 cars and given the absolute best service around. Hes honest, friendly and very knowledgeable about thr cars he sells. I recommend him to everyone I know. More
by heather431300
Employees Worked With
Josh Richie
August 10, 2021
Ours sales professional Micheal Sides went above and beyond to help us, would highly recommend Michael if you are in need of a very smooth and professional sale. Jarmaine in the management department al beyond to help us, would highly recommend Michael if you are in need of a very smooth and professional sale. Jarmaine in the management department also went above and beyond to give us the peace of mind we needed during our process! Overall it was a great experience!! If you are in need of a car, truck, suv you won’t go wrong with choosing Michael Sides!!! More
by Kaz
Employees Worked With
Jarmaine White, Michael Sides
August 10, 2021
Customer Service was super excellent! All Service Managers were very friendly and willing to assist. Facilities were very clean and check out was met with a smile! Thanks so much Serra Toyota! Managers were very friendly and willing to assist. Facilities were very clean and check out was met with a smile! Thanks so much Serra Toyota! More
by le3676409
Employees Worked With
Dexter Taylor
August 09, 2021
Great service by the whole Team at Serra Toyota!! 2nd time I have had it serviced since buying new. Great Job to everyone involved in the process! time I have had it serviced since buying new. Great Job to everyone involved in the process! More
by don.rollins
Employees Worked With
Hunter , Matt Patterson
August 07, 2021
Great service, really liked Mary, Yao and finance person, so nice and made experience very nice, thank you. I can’t remember our finance persons name but he was very nice, all 3 above excellent so nice and made experience very nice, thank you. I can’t remember our finance persons name but he was very nice, all 3 above excellent More
by shertucker
Employees Worked With
MarieAnne Kramo, Komissa Yao
August 04, 2021
Steve is an outstanding agent. He negotiated exactly the deal I wanted and gave the most outstanding customer service ever! Kknowledgeable, couteous and professional he facilitated the easiest car trade I deal I wanted and gave the most outstanding customer service ever! Kknowledgeable, couteous and professional he facilitated the easiest car trade I have ever made...and this was my 5th Toyota! More
by bahaney
Employees Worked With
Steven Kalemba- sales - 5 stars
August 03, 2021
Everyone was very friendly and helpful. I didn’t get what I wanted but I got something. I was assured I can trade it back in within a year. I wanted but I got something. I was assured I can trade it back in within a year. More
by Mtstrong2
Employees Worked With
Shawn Jenkins, Michael Mahan
