Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Toyota
Birmingham, AL
2,836 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,836 reviews
September 04, 2021
Shawn J. Customers service was dynamic. Sold me a dream SUV! Shawn Ian knowledgeable and experienced. I recommend this dealership for your next car purchases. SUV! Shawn Ian knowledgeable and experienced. I recommend this dealership for your next car purchases. More
by aviac0104
Employees Worked With
Shawn Jenkins
September 04, 2021
Best car buying experience ever!! Simeon Williams went above and beyond to make my new car purchase as easy and smooth as can be. He met all of my needs and accommodations and everything was done over the above and beyond to make my new car purchase as easy and smooth as can be. He met all of my needs and accommodations and everything was done over the phone. I never set foot in the dealership and he even had my vehicle delivered to me over an hour away!! Will be doing business again with Simeon. More
by cwharton
Employees Worked With
Simeon Williams
September 03, 2021
The staff are kind and professional. Great experience with some people. Sales and Finance make the experience feel streamlined. The inventory is great and plenty of options are offered. with some people. Sales and Finance make the experience feel streamlined. The inventory is great and plenty of options are offered. More
by Oscarmike247
Employees Worked With
Chris Ziadie, Komissa Yao
September 02, 2021
Our sales rep Gary Wilson was super helpful. He was super patient and helped us negotiate the best price for our budget! He followed up with us even after our purchase to make sure we were fully satisfied wi patient and helped us negotiate the best price for our budget! He followed up with us even after our purchase to make sure we were fully satisfied with our purchase. More
by Tiffany
Employees Worked With
Gary Wilson
August 31, 2021
Friendly service and they got the job done correctly the first time. They are always reliable and prompt in the service dept. Easy to work with and wait for. first time. They are always reliable and prompt in the service dept. Easy to work with and wait for. More
by melissa.williams
Employees Worked With
Matt Patterson
August 27, 2021
It's the best in Alabama, friendly people with your satisfaction in mind. Help you any way they can.will bend over backwards to satisfy you and your needs.thank you from the Edwards family satisfaction in mind. Help you any way they can.will bend over backwards to satisfy you and your needs.thank you from the Edwards family More
by james43edwards
Employees Worked With
Beh Doli, Tim Mergenthal, MarieAnne Kramo, Matt Patterson
August 26, 2021
Everybody is very polite and seems very thorough I appreciate the attention that they gave me when I have all my extra questions LOL but I would definitely recommend y’all appreciate the attention that they gave me when I have all my extra questions LOL but I would definitely recommend y’all More
by Sherbetfam3
Employees Worked With
Not sure who they were, Matt Patterson
August 25, 2021
I have never had an issue with the service to my car at Serra. Trust and integrity is everything to me. Usually the service time is resonance. Serra. Trust and integrity is everything to me. Usually the service time is resonance. More
by brewerann07
Employees Worked With
Matt Patterson
