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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,830 Reviews
Call Dealership (205) 623-2298
View Awards

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,830 reviews

March 10, 2024

Friendly, energetic, patient and willing to work with you. Dedicated to problem solving and doing their best to get the best deal for you. More

by courtneyreneac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Davis
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Apr 13, 2024 -

Serra Toyota responded

We're glad to hear our team at Serra Toyota Birmingham demonstrated dedication and patience. It's important that every customer feels met halfway in securing a satisfactory deal. Your recognition is greatly appreciated.

March 08, 2024

They mid advertise/use inaccurate descriptions of their vehicles. One vehicle is listed on over 12 sites as the same description, not putting hybrid in the description when you learn that it actually is. I More

by Katieultabeauty
Purchase Time
Recommend Dealer
No
Employees Worked With
Online inquiry
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Apr 13, 2024 -

Serra Toyota responded

Hello, Your satisfaction means a lot to us here at Serra Toyota Birmingham and I would like the chance to speak with you about your experience with our Sales Team when inquiring about a vehicle you saw listed. Feedback is important to us, as we are always looking for ways to improve. If you could, please reach out to me at your earliest convenience to further discuss this matter. Thank you, Meghan Barnes Customer Relations Director (205) 838-4400

March 01, 2024

They were very professional and did everything they could to get my daughter into a vehicle. More

by Meleevans30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Pham & Reginald Coleman
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Apr 13, 2024 -

Serra Toyota responded

We appreciate your 5-star review. We were happy to help your daughter find a vehicle at Serra Toyota Birmingham. Thank you for choosing us when purchasing her new car.

March 01, 2024

A a a a a a a a a a a a a a a More

by jamar205
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
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March 01, 2024

Shawn was absolutely amazing! He went above and beyond to help me get what I needed. He never once rushed me instead he took his time to listen to everything I said and wanted. De More

by kplaceres5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
Report | Print
Apr 13, 2024 -

Serra Toyota responded

Thank you for your encouraging feedback. We're delighted to hear that our team was able to provide you with the outstanding service Serra Toyota Birmingham strives to deliver. It's nice hearing about such positive experiences!

February 29, 2024

Mr Jenkins was very nice and courteous. He helped me find and select a car that was fitting of my needs. I would recommend him to anyone who needs a vehicle More

by lmajor355
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
Report | Print
Apr 13, 2024 -

Serra Toyota responded

We appreciate your feedback about Serra Toyota Birmingham. Our team is committed to providing a surpassing service, and we're glad they met your car needs. Thank you for recommending us.

February 27, 2024

The best dealer I been, they so nice and will work with you to make sure you are satisfied, I appreciate them so much. More

by Kdbriq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aurbrey
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Apr 13, 2024 -

Serra Toyota responded

Thank you for the high praise. We at Serra Toyota Birmingham are proud of our committed team and value your satisfaction. Appreciate your kind words!

February 26, 2024

They where really helpful and good too me and real help me find what I was looking for More

by Jj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow
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Apr 13, 2024 -

Serra Toyota responded

We're glad that Serra Toyota Birmingham helped find what you were seeking. Your feedback is appreciated.

February 23, 2024

Serra is very easy to deal with. Noah Garrett is very pleasant and he listens to what you want. More

by JH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Garrett
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Apr 13, 2024 -

Serra Toyota responded

We appreciate the positive feedback - our team at Serra Toyota Birmingham works to make your experience as smooth as possible. We're glad you felt heard and look forward to helping with future needs.

February 22, 2024

Very friendly, courteous staff. Three of our vehicles have been purchased from there, and we have always had good service from them. More

by ptb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Wood
Report | Print
Apr 13, 2024 -

Serra Toyota responded

We're glad to hear your experiences at Serra Toyota Birmingham have been positive. Your satisfaction is our team's priority and we appreciate your trust in us for your vehicle purchases. Thank you for the review, it's customers like you that make us strive to provide good service every day.

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