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Serra Nissan - Service Center

Birmingham, AL

4.5
1,667 Reviews

1,667 Reviews of Serra Nissan - Service Center

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March 17, 2022

Amanda was great to work with, she was very professional and did not try to provide service that I did not need. And she also made sure that date, I was promised to pick my vehicle up was correct as well. More

by ARDRAHARVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
March 17, 2022

Matt in Service is always the best! He’s always friendly and goes beyond to make you feel good about your service! More

by danielbj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
March 16, 2022

Very good customer service. Very polite and very helpful. Very good listeners and service was complete in a timely manner More

by Nash
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ebony and all services people helped in service my vehicle.. , Amanda Badgwell, Matt Henry
March 15, 2022

Staff were very prompt and informative. Excellent customer service. I’ll definitely be back again. More

by nickpam30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
March 14, 2022

Service was. much better this time. Scheduled a appointment, and the service was on time and no complaints. More

by KIM.AGEE-GORDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
March 09, 2022

I am very pleased with the service I received. The service was done in a timely manner. More

by Dawn Campbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
March 08, 2022

The customer service representative is always very friendly, courteous, and knowledgeable which is important and they keep you informed when waiting on your vehicle. More

by Tgkeeple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
March 07, 2022

Great customer service. Wait time was sufficient. Service tech was knowledgeable and polite. Waiting area clean and restroom. Service advisor Amanda top notch!! More

by Van
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
March 07, 2022

My experience was great. Amanda did a fantastic job. She took care of my needs and arranged an appointment for further inspection. More

by billatkinson1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
March 05, 2022

I was cheerfully greeted on entering the garage. Everyone was very courteous and professional. I was kept abreast of the progress of service and was offered a cup of coffee while I waited. Everyo More

by Colyard.valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Whisenant, Amanda Badgwell
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