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Serra Nissan - Service Center

Birmingham, AL

4.5
1,667 Reviews

1,667 Reviews of Serra Nissan - Service Center

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May 04, 2022

Very courteous. Service is excellent. Staff is attentive and trys to answer all questions. Service performed timely More

by GHUFFMAN25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
May 04, 2022

The service manager was rude and impolite to me and my wife. She showed no concern about our feelings. My car was left unattended and burglarized, my car was not ready at appropriate time over all the wor More

by brittanylbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
April 29, 2022

A great place to take your car for service. They are pricey. I was charged for labor and was not there the amount of time that was charged. More

by sonya9263
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
April 28, 2022

It was clean . I had to wait a little longer than I thought after making an appointment. I met two other customers in the waiting area, which made the time much bet More

by pearliefiles5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
April 27, 2022

Timely and efficient. Considerate of my schedule. Friendly and respectful. Great experience. Will recommend highly. More

by jshelton3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
April 26, 2022

The staff is very helpful and knowledgeable and a pleasure to work with on service More

by tlathem44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
April 22, 2022

The service department is welcoming and friendly. Amanda is very approachable and explains from the beginning to the end never pushy and let you decide who you want to do More

by jtmabry59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
April 22, 2022

Serra stands behind their work, the service is great and in a timely manner, and the staff is pleasant. More

by pfelder2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
April 22, 2022

I like coming to Serra to get my car serviced because they shows concern and I really haven’t had anything to go wrong More

by MARYESEALIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
April 20, 2022

They are excellent and works really fast. Great customer service and excellent service provided by them. More

by bolden.abolden.akeria89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
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