Serra Nissan - Service Center

No offer to change engine air filter, instead suggested a new transmission or to consider a new vehicle. I took the vehicle for a second opinion and they changed the engine air filter. The problem was resolv new transmission or to consider a new vehicle. I took the vehicle for a second opinion and they changed the engine air filter. The problem was resolved. I’m so disappointed with Serra. I don’t believe I can trust the opinions of the service techs now. I was going to purchase my next vehicle there, now I’m not so sure. More

Very professional. She has a positive attitude, very knowledgeable and I feel she goes out her way to satisfy a customer She has a positive attitude, very knowledgeable and I feel she goes out her way to satisfy a customer More

Customer service is helpful when making an appointment and I get service on time when scheduled also the staff is friendly and helpful. They always give reminders call when service is due again because I and I get service on time when scheduled also the staff is friendly and helpful. They always give reminders call when service is due again because I never remember. They always check my car for any other problems that may occur in the future. More

Fast and friendly, they take the time to answer any question and to make sure the services that you need are explained. question and to make sure the services that you need are explained. More

The service department Starr if friendly and professional. They always take my car on time and let me know how long it will take to service it. If additional maintenance is needed, they always professional. They always take my car on time and let me know how long it will take to service it. If additional maintenance is needed, they always text me with list of service needed and the price of each service. Also Amanda comes and talks to me to tell me how long the work will take. She is always so helpful. More

Thanks for service in a timely manner. I will definitely be back for future service. I will definitely be back for future service. More

I think that everyone was doing great jobs with every one I seen and including my self and friendly!!! I seen and including my self and friendly!!! More

When new service advisors start it’s always something different. I have been having my oil changed under warranty for years, this last time I was charged when I questioned the advisor he stated my contra different. I have been having my oil changed under warranty for years, this last time I was charged when I questioned the advisor he stated my contract was wrong. It made absolutely no sense More

The dealership was very attentive to what we were looking for.Addressed all options where we can get the best service for what we were looking for. Took time out to explain the contract. for.Addressed all options where we can get the best service for what we were looking for. Took time out to explain the contract. More

Amanda is amazing. She always goes Above and beyond to make sure I know everything going on with my vehicle. She always goes Above and beyond to make sure I know everything going on with my vehicle. More